"An unknown error has occurred"

  • Thread starter Ross M. Greenberg
  • Start date
R

Ross M. Greenberg

In Windows Mail, a message was stuck in my Outbox. No idea why. I sent
another message, no problems whatsoever. Going back to the Outbox, I
selected the message and try to delete it, and received the title overly
informative message in a modal alert box with an okay button. The message
cannot be deleted, nor moved.

Any idea what's going on or how to remove the bloody message?

Thanks!

Ross
 
F

Frank Saunders, MS-MVP OE/WM

Ross M. Greenberg said:
In Windows Mail, a message was stuck in my Outbox. No idea why. I sent
another message, no problems whatsoever. Going back to the Outbox, I
selected the message and try to delete it, and received the title overly
informative message in a modal alert box with an okay button. The message
cannot be deleted, nor moved.

Any idea what's going on or how to remove the bloody message?

Thanks!

Ross

Go to http://www.oehelp.com/WMUtil/ and read the instructions; then download
the file and follow the instructions.
 
F

Frank Saunders, MS-MVP OE/WM

DC said:
I have a stuck message in my inbox, any utilities to fix that?


Not yet.
Have you tried marking the message as read and then deleting it? That's
what I've been doing and so far it has always worked. Other things:

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.
 
F

Frank Saunders, MS-MVP OE/WM

Ross M. Greenberg said:
So I note. Great code otherwise, Frank!

Thanks for authoring it and making it available!!

Ross

Ain't my code.
Steve Cochran wrote it along with a lot of other great utilities for OE and
WinMail.
I haven't written code for years.
 
R

Ross M. Greenberg

Ain't my code.
Steve Cochran wrote it along with a lot of other great utilities for OE
and WinMail.
I haven't written code for years.

Mea culpa! The name "Steve Cochran" is very familiar!
 

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