An unknown error has occurred.

[Guest]

I am having the same problem with one message in my outbox which I can't
delete. All my new emails ready to send are being held here and it won't let
me send. How do I correct his problem???

 

[Cal Bear '66]

Here is the Microsoft fix:

http://support.microsoft.com/kb/941090/en-us


I Bleed Blue and Gold
GO BEARS!

 

[Guest]

Well, same error. I can receive e-mail but not sending them, with one
un-deletable e-mail in the out box. Here, Microsoft, you collect money from
everybody, then have all users come together, banging their heads together,
and pretend they don't exist, this is your "technical support". Great idea.

Great, I wish I can do business that way.

Haha.

 

[peter seabrook]

When I access www.familysearch.org it freezes and does not allow me to enter
succeeding windows or return to my homepage. My only exit from the "frozen"
window is through the icon at the bottom left hand corner of the screen.
There seems to be no problem with other websites. Any suggestions for solving
the problem gratefully received.

 

[Cal Bear '66]

And, this is somehow a Vista Windows Mail problem???

Try the Internet Explorer or Vista General newsgroups.


I Bleed Blue and Gold
GO BEARS!

 

[Frank Saunders MS-MVP IE,OE/WM]

When I access www.familysearch.org it freezes and does not allow me to
enter
succeeding windows or return to my homepage. My only exit from the
"frozen"
window is through the icon at the bottom left hand corner of the screen.
There seems to be no problem with other websites. Any suggestions for
solving
the problem gratefully received.

I'll assume (often a mistake) that you're asking about Internet Explorer
instead of Windows Mail.

I know of three causes for the vast majority of such problems:
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. See this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete date (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

 

[Ellaaaa]

Dick Wagner you sir, are a God. Thankyou.

Gayle,

I and several other people have had the same problem. Go to

www.oehelp.com/wmutil

and download Steve's utility (follow Steve's directions to save to your
desktop). Then use the utility (after unzipping) to compact your e-mail and
the problem will go away. Then, in the future, compact your e-mail every
time the dialog box appears asking if you want to compact your e-mail.

Good luck.

Dick in sunny AZ

 

[mikey j]

hi there i had the same problem scroll down and download the hotfix o
steve;s solution..it worked..

allthe emails you sent after that one will be lost though!

 

[Roger morel]

An unknown error has occurred. Account: 'xxxxx', Server: 'pop.xxxxx.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80090024

all was well, but then it just stopped.
can not receive nor send mail
sending just says "error sending"
i have checked all the normal stuff (firewall / antivirus)

any help greatly received..!

 

[Roger morel]

An unknown error has occurred. Account: 'xxxxx', Server: 'pop.xxxxx.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80090024

all was well, but then it just stopped.
can not receive nor send mail
sending just says "error sending"
i have checked all the normal stuff (firewall / antivirus)

any help greatly received..!

 

[audrey rice]

--
Audreyrice

Have a message in my outbox that I can not delete, it will not let me send
any messages out. It is holding all the messages after the date of this
message??

 

[an unknown error has occurred]

An unknown error has occurred. Account: 'xxxxx', Server: 'pop.xxxxx.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80090024

all was well, but then it just stopped.
can not receive nor send mail
sending just says "error sending"
i have checked all the normal stuff (firewall / antivirus)

any help greatly received..!