ADSL Broadband Alcatel Speedtouch Modem Problem

[M]

I have a Hewlett Packard Brio running Windows XP Pro SP1 with a Pentium 3,
550Mhz processor and 320 Mb of RAM. I am trying to connect the PC to
broadband however the ADSL light on the modem wont stop flashing and when I
try to dial out I get a no dial tone message. I have tested the modem on
another PC and it works perfectly so the modem, cable, 'phone socket etc
must all be OK. I thought the problem might be the USB ports on the PC
although they work OK with a USB pocket drive so I have fitted a USB 2.0
card in the hope that this would solve it. The new card works OK with the
USB pocket drive but the modem still has the same problem.
I would be grateful for any suggestions since I don't want to replace the
PC.
Thanks.

 

[Ross Durie]

ADSL led can flash when there is no connection to the DSL access multiplexer
at the telephone exchange. The exchange has to be enabled for ADSL
connections to work.

Given you appear to have ruled this side of things out as being the cause of
the problem then you have to ask whether the driver is installed correctly
with the correct VCI and VPI numbers etc.

I don't really know what you mean by the term "dialing out" given ADSL
connections do NOT need to dial a phone number as they have a permanent
connection. When the dialup dialog for a USB ADSL modem appears you will
have the VCI and VPI numbers in place of a phone number.

 

[Guest]

are you using the network connections or the dialup
connections through the usb?

 

[Alex Nichol]

I have a Hewlett Packard Brio running Windows XP Pro SP1 with a Pentium 3,
550Mhz processor and 320 Mb of RAM. I am trying to connect the PC to
broadband however the ADSL light on the modem wont stop flashing and when I
try to dial out I get a no dial tone message. I have tested the modem on
another PC and it works perfectly so the modem, cable, 'phone socket etc
must all be OK. I thought the problem might be the USB ports on the PC
although they work OK with a USB pocket drive so I have fitted a USB 2.0
card in the hope that this would solve it. The new card works OK with the
USB pocket drive but the modem still has the same problem.

Those modems are very heavy on power demands and may go outside what the
port can supply - certainly they must be used direct, not through a
hub. I found a Belkin 'Quadrabus' PCI card satisfactory; it has four
separate ports each with its own separate and generous power supply