Adobe Acrobat Reader

[Jerry Fortenberry]

Windows XP Pro. The user reports her computer freezes when opening Adobe
Acrobat Reader. I uninstalled Reader and installed a slightly newer
version....6.01. The only thing she admits to downloading is a program by
Avery called AveryDesign, which I uninstalled. When you attempt to open
Reader, the CPU goes to about 80 %. You must end the process to unfreeze the
processor. Any ideas ?

 

[Rob Schneider]

I don't think AveryDesign has anything to do with it. Give it back to
user. THey probably need it.

How is Adobe opened? Inside a browser, or independantly? Can you open
a local PDF file using Reader independant of the browser? Have you
looked at support at www.adobe.com for any ideas?

Hope this is useful to you. Let us know.

rms

 

[John Ski]

Subject: Adobe Acrobat Reader

From: "Jerry Fortenberry" (e-mail address removed)
Date: 3/15/2004 9:17 AM Eastern Standard Time
Message-id: <[email protected]>

Windows XP Pro. The user reports her computer freezes when opening Adobe
Acrobat Reader. I uninstalled Reader and installed a slightly newer
version....6.01. The only thing she admits to downloading is a program by
Avery called AveryDesign, which I uninstalled. When you attempt to open
Reader, the CPU goes to about 80 %. You must end the process to unfreeze the
processor. Any ideas ?

I had the same problem reading .pdfs on the Internet. I ended up uninstalling
Acro Reader 6 and reinstalling 5 which works fine. I had a difficult time
finding 5.5, finally pulled it off a backup disc in my archives. If you can't
find it, email me with an addy that will allow a 10MB file and I'll send it to
you. I suppose I could split it into a couple of ZIPs if necessary. I doubt
AveryDesignPro is causing a problem, BTW. I use it regularly and love it. It
has never caused any problems that I'm aware of.

HTH,
John
"Any sufficiently advanced technology is indistinguishable from magic"
***Arthur C. Clarke***

 

[ra]

Try here.

http://www.adobe.com/support/techdocs/29776.htm

 

[johan sydling]

-----Original Message-----
I don't think AveryDesign has anything to do with it. Give it back to
user. THey probably need it.

How is Adobe opened? Inside a browser, or independantly? Can you open
a local PDF file using Reader independant of the browser? Have you
looked at support at www.adobe.com for any ideas?

Hope this is useful to you. Let us know.

rms





.

Go to edit -> preferences -> internet and
uncheck "display pdf in browser". Might work.

Cheers,
Johan