Add or remove programs tool malfunctions or(corrupted)? Windows XP

[Guest]

Whenever I click on the add /remove programs tool in the control panel, all i
get is a blank white box with minimize and close buttons on upper right---and
it just hangs(freezes). I try closing but takes very long. Need help in
getting the aforementioned tool to work correctly. Any suggestions would be
much appreciated.
Thanks in advance.

 

[Will Denny]

Hi

The appwiz.cpl file could be corrupted. See if there a copy of that file in
the windows\system32\dllcache folder and copy/paste it to the
windows\system32 folder.

Failing that, run the following command from Start>Run with your XP CD to
hand:

sfc /scannow

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Guest]

Dear Will,
Thanks for the suggestion. I can't find the windows/system32/dllcache folder
in the windows/system32 folder. Thus, i don't know if there is a copy of
appwiz.cpl in that folder. However i did a search and resulted in 2
appwiz.cpl files--1 in windows/system32 folder and the other in
Windows/ServicePackFiles/i386. Is this info useful??

 

[Will Denny]

Hi

Try a search for

dllcache

it 'should' be there. Try running the following command from Start>Run

sfc /scannow

If the dllcache folder isn't on the hard disk, you may get an error message.
Please have your XP CD to hand.

Are the two appwiz.cpl files the same size and date?

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Guest]

Hi. I've found the system32/dllcache folder and the appwiz.cpl file therein.
(Said folder was hidden so i coudn't find it earlier). Replaced appwiz.cpl in
system32 folder and rebooted but still Add/Remove programs tool freezes when
selected.
That said, maybe, this malfunction has something to do with the unins000.dat
file of installed programs...is this correct??

 

[Guest]

I have had for some time a similar problem. This is the only thread I could
find coming close to my problems.

1.When I press the button Add or Remove programs the window shows the
programs in alphabetic order inclusive programs starting with Dxxxx; then
there is a blank window for quite some lenght, replaced by one fat black
vertical stripe in the middle, which then becomes several black vertical
stripes, eventually the window will be blank and at the end of the window the
remaining programs are shown.
2.When pressing the button for one program some information appear, among
others when the program was last in use. This information is highly incorrect
and does not reflect the actul usage of that specific programme. One example
is that IE7 is listed as used rarely although I use it every day.

I have two files appwiz.cpl placed as indicated above. they are both the
same date and size.

Look forward to your reply. kandt 43

 

[Kelly]

See if this helps:

Go to Start/Run and type in: regsvr32 appwiz.cpl

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[Guest]

Thanks Kelly,

I did as you indicated. I did receive a messsage saying running regsvr32 was
sucessful. However, after restarting the problem persists.