ActiveX/COM - invalid entries?

T

Terry Pinnell

In recent days, Norton WinDoctor reports over a hundred 'Invalid
ActiveX/COM Entries'. It says "The ActiveX/COM sections of your
Windows Registry contain one or more invalid entries. This can cause
documents to open improperly, applications not to run, or your
computer to crash." They mostly look like this:

Missing or Invalid Key: "DisplayServer.AppSettingsBasic"
Problem ProgID, "DisplayServer.AppSettingsBasic," refers to an
invalid ActiveX/COM entry,
"{9B5EC720-9A44-4811-8B9F-24BD53F2050D}."

Missing or Invalid Key: "DisplayServer.AppSettingsBasic.1"
Problem ProgID, "DisplayServer.AppSettingsBasic.1," refers to an
invalid ActiveX/COM entry,

Missing or Invalid Key: "Video_TVServer.VideoZoom"
Problem ProgID, "Video_TVServer.VideoZoom," refers to an invalid
ActiveX/COM entry,
"{D385E909-3F89-4ECD-B38F-AC11F9FE6F1C}."
etc

But if I select the option to Delete any of theseentries, Norton
reports 'Repair Failed'.

FWIW, I don't seem to be having particularly unstable performance on
this XP Home (SP1) PC, although over the past couple of weeks I have
had a couple of crashes in which my monitor just went suddenly blank.

Can anyone help me identify/fix this issue please? Or even guess what
these entries are supposed to do, as I'm technically out of my depth
here.
 
F

FrankV

You should update to SP2 before you try to fix the out-of-date SP1 (unless
that is not the same in the UK).

Frank
 
R

Rock

Terry Pinnell said:
In recent days, Norton WinDoctor reports over a hundred 'Invalid
ActiveX/COM Entries'. It says "The ActiveX/COM sections of your
Windows Registry contain one or more invalid entries. This can cause
documents to open improperly, applications not to run, or your
computer to crash." They mostly look like this:

Missing or Invalid Key: "DisplayServer.AppSettingsBasic"
Problem ProgID, "DisplayServer.AppSettingsBasic," refers to an
invalid ActiveX/COM entry,
"{9B5EC720-9A44-4811-8B9F-24BD53F2050D}."

Missing or Invalid Key: "DisplayServer.AppSettingsBasic.1"
Problem ProgID, "DisplayServer.AppSettingsBasic.1," refers to an
invalid ActiveX/COM entry,

Missing or Invalid Key: "Video_TVServer.VideoZoom"
Problem ProgID, "Video_TVServer.VideoZoom," refers to an invalid
ActiveX/COM entry,
"{D385E909-3F89-4ECD-B38F-AC11F9FE6F1C}."
etc

But if I select the option to Delete any of theseentries, Norton
reports 'Repair Failed'.

FWIW, I don't seem to be having particularly unstable performance on
this XP Home (SP1) PC, although over the past couple of weeks I have
had a couple of crashes in which my monitor just went suddenly blank.

Can anyone help me identify/fix this issue please? Or even guess what
these entries are supposed to do, as I'm technically out of my depth
here.


You are better off without Norton WinDoctor or any of the Norton home
security products such as NAV or NIS.
 
T

Terry Pinnell

Terry Pinnell said:
In recent days, Norton WinDoctor reports over a hundred 'Invalid
ActiveX/COM Entries'. It says "The ActiveX/COM sections of your
Windows Registry contain one or more invalid entries. This can cause
documents to open improperly, applications not to run, or your
computer to crash." They mostly look like this:

Missing or Invalid Key: "DisplayServer.AppSettingsBasic"
Problem ProgID, "DisplayServer.AppSettingsBasic," refers to an
invalid ActiveX/COM entry,
"{9B5EC720-9A44-4811-8B9F-24BD53F2050D}."

Missing or Invalid Key: "DisplayServer.AppSettingsBasic.1"
Problem ProgID, "DisplayServer.AppSettingsBasic.1," refers to an
invalid ActiveX/COM entry,

Missing or Invalid Key: "Video_TVServer.VideoZoom"
Problem ProgID, "Video_TVServer.VideoZoom," refers to an invalid
ActiveX/COM entry,
"{D385E909-3F89-4ECD-B38F-AC11F9FE6F1C}."
etc

But if I select the option to Delete any of theseentries, Norton
reports 'Repair Failed'.

FWIW, I don't seem to be having particularly unstable performance on
this XP Home (SP1) PC, although over the past couple of weeks I have
had a couple of crashes in which my monitor just went suddenly blank.

Can anyone help me identify/fix this issue please? Or even guess what
these entries are supposed to do, as I'm technically out of my depth
here.

No one with any ideas about the cause of these entries please?
 

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