abort code :0x80004004

R

RobTX

I cannot update windows live messenger. Every time the installer gets to 100%
complete everything starts to roll back but I have uninstalled the previous
version that worked fine and when it rolls back it goes to nothing since
nothing is there. Please help.
 
F

fluxerj

RobTX;3251976 said:
I cannot update windows live messenger. Every time the installer gets t
100%
complete everything starts to roll back but I have uninstalled th
previous
version that worked fine and when it rolls back it goes to nothin
since
nothing is there. Please help.

please tr
 
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Windows Live update error 0x80004004

Try the fix below. Read the follow up by me if you cannot find the folder. It worked for me. ~BJ bjs-spot.blogspot.com
WLM 2009 version - Martin Cooper
16-Mar-09 03:13:18

I had that problem, this was on vista64. Eventually, I found a logfile
in C:\Users\Coop\AppData\Local\Temp called MSI7f661.log (random
filename, just look for the newest file after running the install).

The logfile will tell you where to look exactly, but MSN creates a
hidden .cache directory. To see it from explorer, you'll have to make
system and hidden files visible by altering the view settings of the
folder options applet. In my case, the directory was "C:\Program Files
(x86)\Common Files\Windows Live\.cache", so I guess on 32 bit vista it
would be "C:\Program Files\Common Files\Windows Live\.cache"

In that folder, messenger and the other live programs keep a cache of
the downloaded files. One of those must have been corrupt and re-used
at every install. So I just deleted the .cache dirctory and
reinstalled. It worked fine then.

HTH
WML update error 0x80004004 - BJ
17-Jun-09 10:22:38

It worked like a charm. THX



I also had a hard time finding .cache. I believe that Vista keeps folders with a . at the beginning hidden even with show hidden folders selected. You can paste the location "C:\Program Files\Common Files\Windows Live\.cache" into your navigation bar above (IE users) and it should take you to the folder. Otherwise open a window and paste it into the navigation bar of that window. You can also paste it into the search box on the start menu.



Thanks Again

~BJ

bjs-spot.blogspot.com
 

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