A Couple of Problems with User Switching and Offline Work

G

Guest

I recently had to uninstall my antivirus due to a lost password that I didn't
set up in the first place, then put it right back in again. Updates took
forever! After that a couple of things have gone wonky.
1) When I tried the Fast use switching then found I didn't like it that
much and tried to turn it off, it wouldn't because when I sent to the control
panel, chose User Accounts, then clicke my name ( I'm the administrator) and
clicked the Change How You Log in link, it gave me an error box stating a
module was missing. It was there just hours before that, so how could I have
lost it that quickly and without trying? How do I get the module back? It's
apparenlty a part of the XP disk, thoughit's embedded somewhere within the
SP2. That's a download. Not on a disk. How do I get it back?

2) I also have this problem: Updates don't work. This may be linked with
the User Accounts since it happened at the same time. Maybe the same thing
took them both out. Don't really know. I have to do manual updates all the
time now because the autoupdate doesn't work anymore. This is possibly the
reason why I get a box every time I log in to my account (or for that matter
when anyone here logs into their accounts as well) that tells me the page
I've requested is unavailabel offline, would I like to "Connect"? "Work
Offline"? and two clickable buttons with those words on them. I've been
connected before whe the box came up and I clicked connect to see where it
would take me and it went to the Microsoft Update page. I didn't have
anything to update that applied to our computer. I'm really at a loss as to
how to get this box to stop appearing evey time we log in and while we are
working. I also need to be able to reset the autoupdate to work
independently again, so I don't have to take time away from what I'm doing to
do it manually.

Any suggestions where to find the corrections for these strange problems?
I'm using XP Home Edition on a custom-configured computer, and there are no
known conflickts with my hardware and software. I've run spyware, adware,
vuris, trojan, and worm scans repeatedly to see if anything got in, but
nothing major shows up. There was one thing that did just yesterday, but
these strange losses of important file stook place over a week ago.

The viruses that have gotten through in the past infected my restoration
point files, so they've all been deleted, so I can't do a restore point
roll-back. I'm now starting from scratch, so to speak. Please help!
 
R

Ramesh, MS-MVP

For problem 1:

Try the steps here:

Error "The specified module could not be found" while using the User
Accounts applet:
http://windowsxp.mvps.org/useraccerror.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


I recently had to uninstall my antivirus due to a lost password that I
didn't
set up in the first place, then put it right back in again. Updates took
forever! After that a couple of things have gone wonky.
1) When I tried the Fast use switching then found I didn't like it that
much and tried to turn it off, it wouldn't because when I sent to the
control
panel, chose User Accounts, then clicke my name ( I'm the administrator) and
clicked the Change How You Log in link, it gave me an error box stating a
module was missing. It was there just hours before that, so how could I
have
lost it that quickly and without trying? How do I get the module back? It's
apparenlty a part of the XP disk, thoughit's embedded somewhere within the
SP2. That's a download. Not on a disk. How do I get it back?

2) I also have this problem: Updates don't work. This may be linked with
the User Accounts since it happened at the same time. Maybe the same thing
took them both out. Don't really know. I have to do manual updates all the
time now because the autoupdate doesn't work anymore. This is possibly the
reason why I get a box every time I log in to my account (or for that matter
when anyone here logs into their accounts as well) that tells me the page
I've requested is unavailabel offline, would I like to "Connect"? "Work
Offline"? and two clickable buttons with those words on them. I've been
connected before whe the box came up and I clicked connect to see where it
would take me and it went to the Microsoft Update page. I didn't have
anything to update that applied to our computer. I'm really at a loss as to
how to get this box to stop appearing evey time we log in and while we are
working. I also need to be able to reset the autoupdate to work
independently again, so I don't have to take time away from what I'm doing
to
do it manually.

Any suggestions where to find the corrections for these strange problems?
I'm using XP Home Edition on a custom-configured computer, and there are no
known conflickts with my hardware and software. I've run spyware, adware,
vuris, trojan, and worm scans repeatedly to see if anything got in, but
nothing major shows up. There was one thing that did just yesterday, but
these strange losses of important file stook place over a week ago.

The viruses that have gotten through in the past infected my restoration
point files, so they've all been deleted, so I can't do a restore point
roll-back. I'm now starting from scratch, so to speak. Please help!
 

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