16 bit subystem error

S

Steve B.

Hi Folks:
I'm working on a 2000 computer that someone else has de-virused.
After the virus clean-up he is no longer able to run 16 bit
applications. When we try we get the following:

Box Heading -- 16 Bit Windows subsystem

Message ... C:\WINNT\SYSTEM 32\Autoexec.NT, The system file is not
suitable for running MS-SOS and Microsoft Windows applications.
Choose 'close' to terminate the application.


Any ideas on what could be causing this iissue?

Steve B.
 
D

David H. Lipman

AUTOEXEC.NT Fix Method 1:
copy; %windir%\repair\autoexec.nt
to
%windir%\system32


AUTOEXEC.NT FIX Method 2:
Go to; Start --> Run
enter; cmd.exe

{ assuming the Win2K CDROM disk is in drive "D:" }
In the Command Prompt enter...
expand D:\i386\autoexec.nt_ %windir%\system32\autoexec.nt


Since there are many forms of malware that can cause a problem with AUTOEXEC.NT, please
perform the following...


1) Download the following three items...

Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp

Latest Trend Pattern File.
http://www.trendmicro.com/download/pattern.asp

Adaware SE (free personal version v1.05)
http://www.lavasoftusa.com/

Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")

Download Sysclean.com and place it in that directory.
Download the Trend Pattern File by obtaining the ZIP file.
For example; lpt333.zip

Extract the contents of the ZIP file and place the contents in the same directory as
sysclean.com.

2) Update Adaware with the latest definitions.
3) Disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode
5) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
(a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
7) Re-enable System Restore and re-apply any System Restore preferences,
(e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) Create a new Restore point



* * * Please report your results ! * * *


Dave




| Hi Folks:
| I'm working on a 2000 computer that someone else has de-virused.
| After the virus clean-up he is no longer able to run 16 bit
| applications. When we try we get the following:
|
| Box Heading -- 16 Bit Windows subsystem
|
| Message ... C:\WINNT\SYSTEM 32\Autoexec.NT, The system file is not
| suitable for running MS-SOS and Microsoft Windows applications.
| Choose 'close' to terminate the application.
|
|
| Any ideas on what could be causing this iissue?
|
| Steve B.
 
S

Steve Parry [MVP]

Steve said:
Hi Folks:
I'm working on a 2000 computer that someone else has de-virused.
After the virus clean-up he is no longer able to run 16 bit
applications. When we try we get the following:

Box Heading -- 16 Bit Windows subsystem

Message ... C:\WINNT\SYSTEM 32\Autoexec.NT, The system file is not
suitable for running MS-SOS and Microsoft Windows applications.
Choose 'close' to terminate the application.


Any ideas on what could be causing this iissue?

Steve B.

http://support.microsoft.com/default.aspx?scid=kb;en-us;305521
 
S

Steve B.

Hi Folks:
I'm working on a 2000 computer that someone else has de-virused.
After the virus clean-up he is no longer able to run 16 bit
applications. When we try we get the following:

Box Heading -- 16 Bit Windows subsystem

Message ... C:\WINNT\SYSTEM 32\Autoexec.NT, The system file is not
suitable for running MS-SOS and Microsoft Windows applications.
Choose 'close' to terminate the application.


Any ideas on what could be causing this iissue?

Steve B.
Thanx for the help everyone. Everything is working fine now.

Steve B.
 

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