0x0000007E on boot - two different computers similar software

O

ofn01

I have a P4-3000 Desktop with XP Pro SP2 and my partner recently got herself
a Dell Inspiron 5160 Laptop with XP Home SP2.

On installing both systems - soon afterwards they give 0x0000007E blue
screens on booting up but reset themselves and then boot fine (though hers
did do it twice in a row once).

The similar software between the two that are invoked during startup are
1. Norton Antivirus 2002
2. Kerio personal firewall 2.1.4
3. NetBEUI installed from WinXP Pro disks (though uninstalled and removed
from startup but still the BSOD happens)

Both are fully up-to-date with Windows Update.
I have had boot logging on my machine switched on to try solve the problem
but when it happens the boot log is not written. I can't help but think this
can't mean its a hardware problem but actually a software problem???

Here is the bootlog for a successful boot on my machine showing all the
drivers that load:

Service Pack 2 1 12 2005 20:02:05.375
Loaded driver \WINDOWS\system32\ntoskrnl.exe
Loaded driver \WINDOWS\system32\hal.dll
Loaded driver \WINDOWS\system32\KDCOM.DLL
Loaded driver \WINDOWS\system32\BOOTVID.dll
Loaded driver ACPI.sys
Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver compbatt.sys
Loaded driver \WINDOWS\system32\DRIVERS\BATTC.SYS
Loaded driver pciide.sys
Loaded driver \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
Loaded driver intelide.sys
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver dmload.sys
Loaded driver dmio.sys
Loaded driver PartMgr.sys
Loaded driver VolSnap.sys
Loaded driver atapi.sys
Loaded driver disk.sys
Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
Loaded driver fltMgr.sys
Loaded driver sr.sys
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver Mup.sys
Loaded driver giveio.sys
Loaded driver agp440.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\DRIVERS\ati2mtag.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbuhci.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\HSFHWBS2.sys
Loaded driver \SystemRoot\system32\DRIVERS\HSF_DP.sys
Loaded driver \SystemRoot\system32\DRIVERS\HSF_CNXT.sys
Loaded driver \SystemRoot\System32\Drivers\Modem.SYS
Loaded driver \SystemRoot\system32\DRIVERS\Rtlnicxp.sys
Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\fdc.sys
Loaded driver \SystemRoot\system32\DRIVERS\serial.sys
Loaded driver \SystemRoot\system32\DRIVERS\serenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\parport.sys
Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys
Loaded driver \SystemRoot\System32\Drivers\ASAPIW2K.sys
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\system32\DRIVERS\redbook.sys
Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Udfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Cdrdrv.sys
Loaded driver \SystemRoot\system32\drivers\ALCXWDM.SYS
Loaded driver \SystemRoot\system32\drivers\ALCXSENS.SYS
Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys
Loaded driver \SystemRoot\system32\DRIVERS\psched.sys
Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpdr.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\update.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\system32\drivers\MODEMCSA.sys
Loaded driver \SystemRoot\system32\DRIVERS\flpydisk.sys
Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS
Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
Loaded driver \SystemRoot\System32\Drivers\vobcom.SYS
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\system32\Drivers\fwdrv.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\System32\Drivers\vobiw.SYS
Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys
Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys
Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys
Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\System32\drivers\afd.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \??\C:\WINDOWS\system32\mbmiodrvr.sys
Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
Loaded driver \??\C:\Program Files\Symantec\SYMEVENT.SYS
Loaded driver \??\C:\WINDOWS\system32\Drivers\SYMTDI.SYS
Did not load driver \SystemRoot\system32\DRIVERS\rdbss.sys
Did not load driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxdav.sys
Loaded driver \SystemRoot\System32\Drivers\ParVdm.SYS
Loaded driver \SystemRoot\system32\DRIVERS\mdmxsdk.sys
Loaded driver \SystemRoot\system32\DRIVERS\secdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\strmdisp.sys
Loaded driver \SystemRoot\system32\DRIVERS\srv.sys
Did not load driver \SystemRoot\system32\DRIVERS\ipnat.sys
Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
Loaded driver \SystemRoot\system32\drivers\splitter.sys
Loaded driver \SystemRoot\system32\drivers\aec.sys
Loaded driver \SystemRoot\system32\drivers\swmidi.sys
Loaded driver \SystemRoot\system32\drivers\DMusic.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\drmkaud.sys
Loaded driver
\??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050105.009\NAVENG.Sys
Loaded driver
\??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050105.009\NavEx15.Sys
Loaded driver \??\C:\WINDOWS\system32\Drivers\NAVAP.SYS
Loaded driver \SystemRoot\System32\Drivers\HTTP.sys
Did not load driver \SystemRoot\System32\Drivers\Fastfat.SYS
Loaded driver \??\C:\WINDOWS\system32\Drivers\SYMREDRV.SYS
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver
\??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050112.016\NavEx15.Sys
Loaded driver
\??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050112.016\NAVENG.Sys
Loaded driver \SystemRoot\system32\drivers\splitter.sys
Loaded driver \SystemRoot\system32\drivers\aec.sys
Loaded driver \SystemRoot\system32\drivers\swmidi.sys
Loaded driver \SystemRoot\system32\drivers\DMusic.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\DRIVERS\asyncmac.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
 
W

Will Denny

Hi

Please try the following link to Jim Eshelman's web site - left hand
column(7E):

http://aumha.org/win5/kbestop.htm

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


ofn01 said:
I have a P4-3000 Desktop with XP Pro SP2 and my partner recently got
herself a Dell Inspiron 5160 Laptop with XP Home SP2.

On installing both systems - soon afterwards they give 0x0000007E blue
screens on booting up but reset themselves and then boot fine (though hers
did do it twice in a row once).

The similar software between the two that are invoked during startup are
1. Norton Antivirus 2002
2. Kerio personal firewall 2.1.4
3. NetBEUI installed from WinXP Pro disks (though uninstalled and removed
from startup but still the BSOD happens)

Both are fully up-to-date with Windows Update.
I have had boot logging on my machine switched on to try solve the problem
but when it happens the boot log is not written. I can't help but think
this can't mean its a hardware problem but actually a software problem???

Here is the bootlog for a successful boot on my machine showing all the
drivers that load:
Click to expand...
<snipped>
 
O

ofn01

Will Denny said:
Hi

Please try the following link to Jim Eshelman's web site - left hand
column(7E):

http://aumha.org/win5/kbestop.htm
Click to expand...
Cheers for that - that site has come up a number of times in my web searches
but alas does not seem to offer any help (that I can see) for this odd
error - the strangeness is the difference between the two machines (totally
different hardware), yet the exact same problem soon after setting each
up...
 
O

ofn01

ofn01 said:
Cheers for that - that site has come up a number of times in my web
searches but alas does not seem to offer any help (that I can see) for
this odd error - the strangeness is the difference between the two
machines (totally different hardware), yet the exact same problem soon
after setting each up...
Click to expand...

The problem ended up being having Kerio 2.1.4 on the system.
Kerios fwdrv.sys was causing the problem (I worked this out by reading
around about fwdrv.sys after I saw it in the bootlog and wondered what it
was).

I have had Kerio off the system for a while and also taken it off the other
computer mentioned above, (replaced with sygate personal firewall).

So if you're having random 0x0000007E's on boot sometimes - check if you
have Kerio or indeed the fwdrv.sys file being loaded at boot.
 

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