Zune Install Error

G

Guest

I am having some trouble installing Zune for my Xbox360.
I see that alot of people are having problems but I can seem to find a fix
for me.
I download Zune from the website, installs all the way until the last
minute, than says an error during the install, close apps and restart PC.
Here is my even log if that helps. Thanks for help:)
----------------------------------------------------------
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11708
Date: 4/19/2007
Time: 8:47:53 AM
User:
Computer:
Description:
Product: Zune -- Installation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 45 44 35 35 42 46 45 {ED55BFE
0008: 46 2d 39 30 46 33 2d 34 F-90F3-4
0010: 39 32 36 2d 39 35 33 36 926-9536
0018: 2d 44 39 34 46 44 42 42 -D94FDBB
0020: 46 36 35 44 43 7d F65DC}
----------------------------------------------------------------
 
G

Guest

Hello md,

Thanks for the reply. Could you point me in the right direction on how to do
that. I also forgot to explain that I am running XP Home SP2
 
R

RobinS

Look for a group with "Windows" or "Zune" or "XBox" in the description.

Robin S.
---------------------------
 
G

Guest

I am sorry, I am not sure what you are talking about. I have pasted the event
log in the previous post. I see Product: Zune under the Descrtion if thats
what your are talking about. I also just tried starting my PC in safe mode
and went to install it from there. However, the install requires a screen
resoultion of 800x600. I can get it to 800x600 in safemode for some reason,
it is not saveing the setting when i clock OK. Any help would be great. Just
trying to get this working for my Xbox 360...
Thanks for the replys!
 
G

Guest

I FOUND MY FIX!!!!

I think my problem was i didnt have access to the Documents folder in My
Computer. Not sure how that happend. But heres a fix for it and more fixes I
have tried that might help someone else...

http://www.zunmp3player.com/help/zune-software-installation-error-1317-resolved/
<----This might be helpful also, i tried all but didnt work for me.

http://www.intelliot.com/blog/archi...documents-is-not-accessible-access-is-denied/
<----This link was the one that helped. Good luck to all with the
misterious Zune Install Error Problem....
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top