Your security settings do not allow this file to be downloaded.

G

Guest

I am getting this for every download on every website tried in IE6 (all WU
patches applied), despite putting the sites into Trusted Sites and setting
that to Low-plus (enabling the few items that the default "Low" does not).

I can download in Firefox 1.5.0.7 without problems.

I have tried using System Restore to a point well before this occurred,
without luck.

The only BHOs are Google Toolbar, Spybot, and Adobe Reader.

No spyware found with HijackThis or with various tools: Ewido, Spybot
Search & Destroy, Ad-Aware, Windows Defender, PandaSoftware ActiveScan.

I wouldn't worry about this IE problem, except some Microsoft sites just
won't work well with Firefox, and I need to download some Webcasts, etc.,
from them.
 
P

PA Bear

Windows version?

I would not configure Trusted Sites zone to run in anything lower than the
Medium setting.

The issue could be caused by any number of things. See these archived
threads: http://snipurl.com/x6ev

As it doesn't happen using Firefox, chances are that it's a Windows-related,
not IE-related, issue:

=> One or more "protection" settings in your anti-virus or anti-spyware
applications or your third-party firewall (e.g., ZA) might be the culprit.
NB: Merely disabling them doesn't alter these settings.

=> Having Windows Defender installed (and having previously uninstalled any
anti-virus application, especially Norton) can cause this. (Microsoft has
established separate newsgroups for Windows Defender Beta2 support and
comments. See
http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx.)

=> If you're running WinXP SP2, it might be DEP or Attachment Manager
(affects downloading, too):

Detailed description of the DEP feature in Windows XP SP2
http://support.microsoft.com/?kbid=875352

How the Attachment Manager works in WinXP SP2
http://support.microsoft.com/?kbid=883260
 
G

Guest

Windows XP Pro SP2. (5.1.2600)

Trusted Sites default is Low -- I was just experimenting with the extra
setttings, to determine the cause of the problem.

While this might be a Windows issue, it is one that System Restore would not
fix, so it's not just a Registry setting.

Firewall = Windows Firewall.

Antivirus = Windows OneCare.

I'll try uninstalling Windows Defender, though it has been installed for six
months without problems.

I have already looked up the links you mentioned (as I found them in
previous posts by you, thanks) -- but I have not found "the answer". I was
particularly concerned with Attachment Manager, since its settings can affect
downloads, but all the things I have tried have not resolved this, and
remomber, System Restore did not resolve it either (which it should, if it
were in the Registry).

Oddly, only WD was installed as antispyware, due to an oversight following a
system build in June 2006 (see, I went to Ireland right after, and I forgot).

Btw, system has 4GB RAM, with 137GB of free hard drive space, on a 2.6GHz P4.
 
P

PA Bear

To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.
While this might be a Windows issue, it is one that System Restore would
not
fix, so it's not just a Registry setting.

Maybe not (e.g., you might not have an available Restore Point that goes
back far enough, Greg).


Before uninstalling Defender, you might post about this to one of the
Defender-specific newsgroups. If Defender is the culprit (and this behavior
is related to the anti-virus application you had installed before you
installed OneCare: was it NAV?), MVP Bill Sanderson might be able to assist
you.

In the past, some have found that uninstalling Defender fixes the problem
but more recent posts suggest this may not help now.

In any event, please let us know how you make out.
 
G

Guest

I have never understood why including all the previous messages helped
anyone, since it seems so redundant and space-consuming.

I have System Restores that go back to June 28, and yet downloads were
working until at least September 15. I restored back to September 1, without
success. It seems that something else is blocking them.

My failure to mention Norton is because I DESPISE SYMANTEC PRODUCTS IN
GENERAL, and none have touched my own computers since 2001, when I got fed up
with their (lack of) quality control, as they could not avoid
install/uninstall limbo problems, let alone the CPU consumption. Also, they
seem to have signed up with one of the worst rebaters, who look for any
excuse to void a valid request for a rebate (they owe me about $260 to date).
You can take NAV and ...well, let's just say it isn't part of this problem,
ok?

I uninstalled Windows Defender (which seems more like Windows Swiss Cheese,
anyway). Still no resolution.

So far, the problem remains.
 
G

Guest

A futher update:

Dial-a-fix (from DjLizard.net) did not correct the problem, even after
running all standard repairs and then doing a reinstall of IE using files
from an XP install CD.

So, to recap:

In IE6, on WinXPProSP2, with all updates, I suddenly cannot download any
file, despite putting the file location's URL into Trusted Sites and setting
the Security Level to default (Low) or even Custom (enable turned on where
Low did not).

Sites affected: http://www.apple.com/quicktime/download/win.html ,
http://www.majorgeeks.com , http://www.download.com , etc.

The issue is IE6-specific, and downloads in Firefox 1.5.0.7 are not affected
(thankfully).

The error message given is this string's title.

Antispyware scans are all negative: Ewido, Spybot Search & Destroy,
Ad-Aware, and Windows Defender.

Antivirus (and cross-product) scans are all negative: Windows OneCare, AVG
Free 7, Panda Online ActiveScan.

Windows Firewall has been turned OFF and ON, without affecting the problem.

Windows Defender has been uninstalled.

HiJackThis did not turn up any malicious nonsense.

The only BHOs installed are Adobe Reader, Spybot, and Google Toolbar.

No other antivirus or firewall product is, or has been, installed or removed
(which means none of the following: ZoneAlarm, Norton Internet Security,
Norton Firewall, Norton Antivirus, Mcafee, TrendMicro, Panda, etc.).

No software has (deliberately) been installed since September 1 (long before
the problem appeared). System Restore to September 1 does not fix the issue.

Next, I am going to try uninstalling Windows OneCare. Then I'll try SFC
/PURGECACHE and SFC /SCANNOW to see if something is corrupted.
 
G

Guest

More updates on the problem (see the last three paragraphs):

So, to recap:

In IE6, on WinXPProSP2, with all updates, I suddenly cannot download any
file, despite putting the file location's URL into Trusted Sites and setting
the Security Level to default (Low) or even Custom (enable turned on where
Low did not).

Sites affected: http://www.apple.com/quicktime/download/win.html ,
http://www.majorgeeks.com , http://www.download.com , etc.

The issue is IE6-specific, and downloads in Firefox 1.5.0.7 are not affected
(thankfully).

The error message given is this string's title.

Antispyware scans are all negative: Ewido, Spybot Search & Destroy,
Ad-Aware, and Windows Defender.

Antivirus (and cross-product) scans are all negative: Windows OneCare, AVG
Free 7, Panda Online ActiveScan.

Windows Firewall has been turned OFF and ON, without affecting the problem.

Windows Defender has been uninstalled.

HiJackThis did not turn up any malicious nonsense.

The only BHOs installed are Adobe Reader, Spybot, and Google Toolbar.

No other antivirus or firewall product is, or has been, installed or removed
(which means none of the following: ZoneAlarm, Norton Internet Security,
Norton Firewall, Norton Antivirus, Mcafee, TrendMicro, Panda, etc.).

No software has (deliberately) been installed since September 1 (long before
the problem appeared). System Restore to September 1 does not fix the issue.

Dial-a-fix (from DjLizard.net) did not correct the problem, even after
running all standard repairs and then doing a reinstall of IE using files
from an XP install CD.

I used SFC /PURGECACHE and SFC /SCANNOW to see if something was corrupted.
Many CD-accesses later, it finished, but the downloading problem remains.

Then, I uninstalled Windows OneCare. Before rebooting, Windows Firewall was
turned OFF, with the message "For you security, some settings are controlled
by Group Policy". However, Windows Firewall was turned back ON after reboot,
so I guess that was just part of the OneCare uninstall. (It looked weird,
though, and if this is normal, it should be mentioned before the uninstall
occurs.) Then I tried to test downloads again. ACCKK! Now I could not
even get to the browser's home page. A quick check confirmed: the network
card (Intel(R) PRO/100 VE) was missing from Network Connections, and in
Device Manager it said it could not start (Code 10). Yuck. Uninstalling and
reinstalling it did not help. I quickly attached a USB-to-Ethernet adapter
(I have several), and I was back on the Internet, but not before Windows XP
crashed (hard reboot), right after clicking on IE6 to try the new connection.
After the reboot, Firefox worked normally, but IE6 is still sick.

I am becoming convinced that I have a rootkit, and for some reason, it seems
to be trying to annoy me (instead of hiding). Since only my
less-than-computer-literate-by-choice wife has physical access to my
computer, it seems likely that it's "something it ate". I am going to try a
few more things, but it seems likely that I'll have to blow out this drive
and reinstall. Ugh.
 
G

Guest

I downloaded the driver for the Intel network adapter, and though the process
seemed to hang just prior to its finish, the adapter shows up as installed
correctly in Device Manager. For now, though, I intend to use the
USB-to-Ethernet, as I don't trust the Intel, in case something is locked onto
it. Still no IE6 downloads.

Twice now, Windows XP has crashed (sudden hard reboot) during a
RootkitRevealer scan.

Unfortunately, blowing this out doesn't teach me anything. I'd like to find
the culprit, first, so I can try to avoid it in the future.
 
G

Guest

Ok, this issue has been resolved.

I disabled all the Add-ons listed in Tools / Manage Add-Ons / Add-Ons
Currently Loaded in Internet Explorer. I closed IE6, then reopened. When
downloads still did not work, I enabled the Add-Ons again.

I started writing this note, and realized I hadn't checked whether
http://www.microsoft.com/downloads was affected. When IE7 started
downloading to a saved file, I realized I might have stumbled upon the
answer. Sure enough, all previously blocked websites mentioned are working
again for downloads.

Evidently, one of the Add-Ons was not working properly, and now it is.

Interestingly, the Manage Add-Ons embedded in IE6's menus shows both the
"Currently Loaded" and "Previously used" sections, while in Control Panel /
Internet Options / Programs / Manage Add-Ons it only shows the "Previously
used" section -- regardless of whether IE6 is running or not. Since certain
malware cause IE6's menus to disfunction, it would be better if the item in
the Control Panel were to list a 2nd section "Recently used" (or "Currently
Loaded" if IE is running).
 
G

Guest

I gave credit to you for this answer, since I cannot (and would not) credit
myself, and since you at least gave me a few things to think about. (I
actually had read a similar post by you on another string.)

So, this string gets marked "answered".
 
P

PA Bear

Evidently, one of the Add-Ons was not working properly, and now it is.

And those Add-ons are/were...? Is Yahoo Companion one of them?
I gave credit to you for this answer, since I cannot (and would not)
credit
myself, and since you at least gave me a few things to think about. (I
actually had read a similar post by you on another string.)

You're welcome. Using a newsreader to access the MS newsgroups, I don't see
whether a thread's marked Answered or not. (It makes no difference to me
though I'm sure it might to others using the web interface.)
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top