"Your message was deleted without being read on..."

  • Thread starter Thread starter Anthony Litterio
  • Start date Start date
A

Anthony Litterio

I keep getting these messages back from clients that E-mail is sent to, and
I do not know where to begin to troubleshoot this... Has anyone else had
this problem?

Thanks

Tony
 
Do you have "Request Read Receipt" tracking option turned ON?
In OL2003 it's located at : Tools | Options | Email Options | Tracking
Options |
 
Yes, the other thing I just found out is, this only happens when the user
sends on behalf of someone in our office; if she sends it from her own
account (With nothing in the From field) it goes through and she gets a read
reciept...

Thanks
Tony
 
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