You do not have the permission required to access the file

J

Jeffo

I have Outlook 2003 SP3 on an XP Pro SP3 System I am attempting to back up my
Mail file by exporting to a PST folder as suggested by the Outlook help
articles.

I have tried exporting my Personal folders using File -> Import and Export
-> Export to a File -> Next -> Personal Folder File (.pst) -> Personal
Folders / select Include subfolders -> Next -> I then select a New Folder
Name like "bacupxy.pst"
-> Click Finish ->
at this point the Dialog box for type of encryption / password / etc. comes
up I have tried various combinations of passwords, no passwords, and the
three encryption methods. I have also tried to create the PST file using the
File -> new file -> New Data File once again using password and no password
and for all combinations I get the following error or similiar error that:

File access is denied. You do not have the permission required to access the
file

Unable to display the folder. Microsoft Office Outlook could not access the
specified folder location. File access is denied. You do not have the
permission required to access the file C:\Documents and
Settings\UserName\Local Settings\Application
Data\Microsoft\Outlook\backup2.pst.

The only other item that may be useful is that the user name for the mail
account is different than the user name that I log into the computer. This is
my home computer and I don't log on using a password. My User is of type
Administrator.

Does anyone have any suggestions here... I have had my machine crash in the
past and I would REALLY like to back up my mail file... as setting this up
from scratch is not any fun at all...
 
H

Hal Hostetler [MVP-P/I]

One should never use Outlook's .PST import/Export functions, they are broken
and have been for some time. Using them loses data and often corrupts the
Outlook profile in use. To make a backup, close Outlook and make a copy of
your .PST file...that's all there is to it, you now have a full backup. To
open the backup file, go to 'File|Open|Outlook Data File', navigate to this
copy, and click OK.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
D

Diane Poremsky [MVP]

Close outlook. go to C:\Documents and Settings\UserName\Local
Settings\Application Data\Microsoft\Outlook\ and copy the pst. The easiest
way to get there is to open the folder from file, data file management -
select your pst and click the Open folder button. Close outlook (leave the
explorer window open) and wait a few min. then copy the pst to a backup
folder.

--
Diane Poremsky [MVP - Outlook]



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J

Jeffo

Thank You Hal and Diane, My Mail file is now safely copied and stored on an
alternative Drive.
 

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