Yellow Sticker On CD case

H

Helena

Please help me. I had to delete and reinstall everything
on my computer do to virus. When I reinstalled Microsoft
Word there were a few questions, one of them to enter CD
key (25 character) number. It said should be on the
yellow sticker on CD jewel case. I do not have such
thing. I have nothing with yellow sticker. Where
exactly I can find the 25 character CD key number. Please
help. Thank YOU
 
C

Carey Frisch [MVP]

Contact the manufacturer of your PC for assistance
with this matter.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------


| Please help me. I had to delete and reinstall everything
| on my computer do to virus. When I reinstalled Microsoft
| Word there were a few questions, one of them to enter CD
| key (25 character) number. It said should be on the
| yellow sticker on CD jewel case. I do not have such
| thing. I have nothing with yellow sticker. Where
| exactly I can find the 25 character CD key number. Please
| help. Thank YOU
 
C

CS

Please help me. I had to delete and reinstall everything
on my computer do to virus. When I reinstalled Microsoft
Word there were a few questions, one of them to enter CD
key (25 character) number. It said should be on the
yellow sticker on CD jewel case. I do not have such
thing. I have nothing with yellow sticker. Where
exactly I can find the 25 character CD key number. Please
help. Thank YOU

Was your copy of Word already installed on the computer when you
purchased it? If so, the 25 character product key may be on a
sticker attached to the computer case. Don't confuse the WindowsXP
product key sticker with the one from Word. They're two different
product keys.

If your copy of Word was a retail copy, the product key would be on
the jewel case. Also, you may have a small booklet identified with
Word. That booklet (or sometimes a single card) will have the 25
character product key on it.
 
B

Bruce Chambers

Greetings --

The Windows 25-character Product _Key_ (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a label that the PC manufacturer
affixed to the exterior of the PC case, or on the bottom of a laptop.

To recover a lost Product Key:

If your system still runs, you should be able to use Belarc
Advisor from http://www.belarc.com/free_download.html to find the
Product Key. (If you have a factory-installed OEM license, and
haven't since reinstalled the OS, the revealed Product Key is probably
of the drive image used at the factory and not _your_ specific Product
Key; therefore, it probably cannot be -- and definitely should not
be -- used for a re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, and someone has removed/destroyed the
label, you should contact you the computer's manufacturer; although
very few manufacturers/vendors keep records of the Product Keys
they've sold, it's worth a try before you have to buy a new license.


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH
 
A

Alex Nichol

Helena said:
Please help me. I had to delete and reinstall everything
on my computer do to virus. When I reinstalled Microsoft
Word there were a few questions, one of them to enter CD
key (25 character) number. It said should be on the
yellow sticker on CD jewel case. I do not have such
thing. I have nothing with yellow sticker. Where
exactly I can find the 25 character CD key number

If you bought XP retail the yellow sticker was on the stiff card folder
in the box that contained the CD and was marked 'Do Not Lose This
Number.

If XP came pre-installed it should be on a label on the back of the
machine.

Other than that, if Windows still runs, get the free Everest Home
edition from
http://www.lavalys.com/index.php?page=product&view=1
which is an excellent general System Info tool, and its Operating System
- Operating System page will tell you the one used

Note that if the machine came with XP installed, this will probably give
a key used in producing an original image, then cloned to all machines
they make. So it is not the one for a reinstall. But then the key will
be on a label on the case of the machine
 

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