XP won't recognise my router, some help please

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G

Guest

I have 4 computers in my house and wanted to make it so that they can all use
the broadband we have installed. So I went out and bought a router. The
problem is XP just won't connect to it properly. I follow all of the
instructions in the manual, and still I cannot connect to the internet on an
XP PC. Am I doing something drastically wrong?

Heres what the manual says:
1. go Start-Settings-Control Panel
2. Click Network and Internet Connections
3. Click Network Connections
4. Highlight the icon Local Area Connection, right click your mouse, click
properties
5. Highlight Internet Protocol (TCP/IP), and then press properties button
6. Choose Obtain an IP address and Obtain DNS server address automatically,
and then press OK to close.

After configuring it goes on to tell you to ping the IP of the router, which
I did and according to command prompt it communicated with it just fine.

Then it tells you to go into the browser with the IP you just pinged, type
in user & password. I did this and everything was accepted.

I clicked WAN Setup, selected DHCP, then put in the MAC address of my
broadband box, because it wanted it, clicked apply. Then it tells me to
restart, which I did.

After doing that it should be fully configured to work, but it wasn't. I
checked for a connection, but couldn't get one, so I opened its setting
again, and the ip, gateway & subnet were all reading 0.0.0.0 or something
like that. They were all zeros anyway. I clicked of connection ststus and all
the times were 0, suggesting that it wasn't connected.

All the lights on the front of the router flash when I click internet
related things, but it actually does nothing. Its quite funny really because
I didn't have any trouble with setting it up on my Vista machine, but the XP
ones just don't want to communicate with it properly.

Any ideas on what I can do?
 
reset the router to factor defaults (remove everything you did).
unplug it
now power cycle the broadband modem
plug in the router immediately and wait 1 minute
can you connect now?

I have 4 computers in my house and wanted to make it so that they can all use
the broadband we have installed. So I went out and bought a router. The
problem is XP just won't connect to it properly. I follow all of the
instructions in the manual, and still I cannot connect to the internet on an
XP PC. Am I doing something drastically wrong?

Heres what the manual says:
1. go Start-Settings-Control Panel
2. Click Network and Internet Connections
3. Click Network Connections
4. Highlight the icon Local Area Connection, right click your mouse, click
properties
5. Highlight Internet Protocol (TCP/IP), and then press properties button
6. Choose Obtain an IP address and Obtain DNS server address automatically,
and then press OK to close.

After configuring it goes on to tell you to ping the IP of the router, which
I did and according to command prompt it communicated with it just fine.

Then it tells you to go into the browser with the IP you just pinged, type
in user & password. I did this and everything was accepted.

I clicked WAN Setup, selected DHCP, then put in the MAC address of my
broadband box, because it wanted it, clicked apply. Then it tells me to
restart, which I did.

After doing that it should be fully configured to work, but it wasn't. I
checked for a connection, but couldn't get one, so I opened its setting
again, and the ip, gateway & subnet were all reading 0.0.0.0 or something
like that. They were all zeros anyway. I clicked of connection ststus and all
the times were 0, suggesting that it wasn't connected.

All the lights on the front of the router flash when I click internet
related things, but it actually does nothing. Its quite funny really because
I didn't have any trouble with setting it up on my Vista machine, but the XP
ones just don't want to communicate with it properly.

Any ideas on what I can do?
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
Necunoscut said:
I have 4 computers in my house and wanted to make it so that they can all
use
the broadband we have installed. So I went out and bought a router. The
problem is XP just won't connect to it properly. I follow all of the
instructions in the manual, and still I cannot connect to the internet on
an
XP PC. Am I doing something drastically wrong?

Heres what the manual says:
1. go Start-Settings-Control Panel
2. Click Network and Internet Connections
3. Click Network Connections
4. Highlight the icon Local Area Connection, right click your mouse, click
properties
5. Highlight Internet Protocol (TCP/IP), and then press properties button
6. Choose Obtain an IP address and Obtain DNS server address
automatically,
and then press OK to close.

After configuring it goes on to tell you to ping the IP of the router,
which
I did and according to command prompt it communicated with it just fine.

Then it tells you to go into the browser with the IP you just pinged, type
in user & password. I did this and everything was accepted.

I clicked WAN Setup, selected DHCP, then put in the MAC address of my
broadband box, because it wanted it, clicked apply. Then it tells me to
restart, which I did.

After doing that it should be fully configured to work, but it wasn't. I
checked for a connection, but couldn't get one, so I opened its setting
again, and the ip, gateway & subnet were all reading 0.0.0.0 or something
like that. They were all zeros anyway. I clicked of connection ststus and
all
the times were 0, suggesting that it wasn't connected.

All the lights on the front of the router flash when I click internet
related things, but it actually does nothing. Its quite funny really
because
I didn't have any trouble with setting it up on my Vista machine, but the
XP
ones just don't want to communicate with it properly.

Any ideas on what I can do?
Did I miss the part where you configured your router to connect to your isp?
All I see are the settings to connect your local computers to the router.
Jim
 
Yes! That worked perfectly! Thank you so much, if I knew you I'd probably
kiss you right now :D You've just made my night!
 
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