XP won't install, missing files on CD? BSOD

[Geoffw]

Have a system that runs win98 OK

I would like to install XP as an upgrade, however when I
boot from the CD and the install begins it comes up with an
error about missing files (at the copying files needed for
install stage) , I click ignore and then it BSOD

This has happened a couple of times.

OK, I boot from the XP CD format as NTFS and create a single
partition (20 gig drive), the same thing happens?

I have tried 2 different XP CDs, 1 genuine and one copy of
the genuine but same thing happens.

Don't even get to keys or anything like that

Any suggestions?

Thanks

 

[GreenieLeBrun]

Have a system that runs win98 OK

I would like to install XP as an upgrade, however when I
boot from the CD and the install begins it comes up with an
error about missing files (at the copying files needed for
install stage) , I click ignore and then it BSOD

This has happened a couple of times.

OK, I boot from the XP CD format as NTFS and create a single
partition (20 gig drive), the same thing happens?

I have tried 2 different XP CDs, 1 genuine and one copy of
the genuine but same thing happens.

Don't even get to keys or anything like that

Any suggestions?

Thanks

Dirty or scratched CD, dirty CD reader lens?

 

[Bruce Chambers]

Have a system that runs win98 OK

I would like to install XP as an upgrade, however when I
boot from the CD and the install begins it comes up with an
error about missing files (at the copying files needed for
install stage) , I click ignore and then it BSOD

This has happened a couple of times.

OK, I boot from the XP CD format as NTFS and create a single
partition (20 gig drive), the same thing happens?

I have tried 2 different XP CDs, 1 genuine and one copy of
the genuine but same thing happens.

Don't even get to keys or anything like that

Any suggestions?

Thanks

Problems copying files or corrupted files during installation are
most often caused by defective, incompatible, or sub-standard hardware;
in order of likelihood, either RAM, the hard drive, or the motherboard.
On very rare occasions the CD drive or installation CD is the problem.

Start with testing the RAM. You might try MemTest86:
http://www.memtest86.com/ It's free. Then you can download and use the
hard drive maufacturer's diagnostic utility to test the hard drive. If
both RAM and hard drive test out clean, check with the motherboard
manufacturer for any diagnostic utilities.

Had you verified that all of your PC's hardware components were
capable of supporting WinXP? This information will be found at the PC's
manufacturer's web site, and on Microsoft's Windows Catalog:
(http://www.microsoft.com/whdc/hcl/default.mspx)

You should also have taken a few minutes to ensure that there are
WinXP-specific device drivers available for all of the machine's
components. There may not be, if the PC was specifically designed for
Win98/Me. Also bear in mind that PCs designed for, sold and run fine
with Win9x/Me very often do not meet WinXP's much more stringent
hardware *quality* requirements. This is particularly true of many
models in Compaq's consumer-class Presario product line or HP's
consumer-class Pavilion product line. WinXP, like WinNT and Win2K
before it, is quite sensitive to borderline defective or substandard
hardware (particularly motherboards, RAM and hard drives) that will
still support Win9x.

HOW TO Prepare to Upgrade Win98 or WinMe
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316639

Upgrading to Windows XP
http://aumha.org/win5/a/xpupgrad.htm

HOW TO Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=KB;en-us;q310064


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell

 

[Rock]

Have a system that runs win98 OK

I would like to install XP as an upgrade, however when I
boot from the CD and the install begins it comes up with an
error about missing files (at the copying files needed for
install stage) , I click ignore and then it BSOD

This has happened a couple of times.

OK, I boot from the XP CD format as NTFS and create a single
partition (20 gig drive), the same thing happens?

I have tried 2 different XP CDs, 1 genuine and one copy of
the genuine but same thing happens.

Don't even get to keys or anything like that

Problems with an install like this are usually hardware related: damaged
CDs, dirty CD burner lens, memory, hard drive, and on.

Clean the CDs, Clean the drive, test the memory (XP is more sensitive to
memory problems and matching; if multiple sticks remove all but one and
test, repeat with the other(s)), download a drive diagnostic utility from a
drive manufacturer's web site and run the diagnostic.

Hardware troubleshooting
http://www.elephantboycomputers.com/page2.html

Upgrading to WINDOWS XP
http://aumha.org/win5/a/xpupgrad.htm

 

[Geoffw]

Dirty or scratched CD, dirty CD reader lens?

thanks, had a clean, it has installed on other machine OK

 

[Geoffw]

Problems copying files or corrupted files during installation are
most often caused by defective, incompatible, or sub-standard hardware;
in order of likelihood, either RAM, the hard drive, or the motherboard.
On very rare occasions the CD drive or installation CD is the problem.

Start with testing the RAM. You might try MemTest86:
http://www.memtest86.com/ It's free. Then you can download and use the
hard drive maufacturer's diagnostic utility to test the hard drive. If
both RAM and hard drive test out clean, check with the motherboard
manufacturer for any diagnostic utilities.

Had you verified that all of your PC's hardware components were
capable of supporting WinXP? This information will be found at the PC's
manufacturer's web site, and on Microsoft's Windows Catalog:
(http://www.microsoft.com/whdc/hcl/default.mspx)

You should also have taken a few minutes to ensure that there are
WinXP-specific device drivers available for all of the machine's
components. There may not be, if the PC was specifically designed for
Win98/Me. Also bear in mind that PCs designed for, sold and run fine
with Win9x/Me very often do not meet WinXP's much more stringent
hardware *quality* requirements. This is particularly true of many
models in Compaq's consumer-class Presario product line or HP's
consumer-class Pavilion product line. WinXP, like WinNT and Win2K
before it, is quite sensitive to borderline defective or substandard
hardware (particularly motherboards, RAM and hard drives) that will
still support Win9x.

HOW TO Prepare to Upgrade Win98 or WinMe
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316639

Upgrading to Windows XP
http://aumha.org/win5/a/xpupgrad.htm

HOW TO Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=KB;en-us;q310064


--

Bruce Chambers

Help us help you:

Thanks Bruce

current 775 MB (new) and celeron 347, generic ram - I have
been trying to install with new 512 and "used" 256, will try
one at a time

Will try memtest

Geoff

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most

do. -Bertrand Russell

 

[Geoffw]

Problems with an install like this are usually hardware related: damaged
CDs, dirty CD burner lens, memory, hard drive, and on.

Clean the CDs, Clean the drive, test the memory (XP is more sensitive to
memory problems and matching; if multiple sticks remove all but one and
test, repeat with the other(s)), download a drive diagnostic utility from a
drive manufacturer's web site and run the diagnostic.

Hardware troubleshooting
http://www.elephantboycomputers.com/page2.html

Upgrading to WINDOWS XP
http://aumha.org/win5/a/xpupgrad.htm

thanks Rock,

will try as Bruce suggestion, ram is looking most likely at
stage, will try memtest and 1 stick at a time.

Geoff

 

[Rock]

thanks Rock,

will try as Bruce suggestion, ram is looking most likely at
stage, will try memtest and 1 stick at a time.

Ok, post back the outcome if you can.