xp windows

[Patsy]

my husband is haveing problems downloading things and games from a
disc....it says very quick a file is missing but goes to fast for me to get
it....i was wondering if i unstalled xp windows then reinstalled xp windows
if this would help....i don't want to mess up his computer...i can download
on mine so i know its not the disc...like games and such.....any help would
be appreciated....Patsy

 

[Gerry Cornell]

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer for when the problem
occurs. No Information Reports please.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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