"_People_don't_want_to_fix_their_computers,_they_want_to_use_them._"
What, change the oil and make sure there is air in the tires? I bought this
car to drive it, not to work on it.
Hi Jane.... Actually it is hard for people that try to maintain some
resemblance of computing knowledge by following the related news
groups and research related tech sites, like those on here, to
understand that the majority of computer users out there (your basic,
run of the mill, Mom & Pop computer owner) do not have a clue beyond
how to turn it on, write the kiddies a letter and then turn it back
off. They do not change the oil in their car and check the air in
their tires any more than checking the health of their computer.
I wouldn't be afraid to guess that 90% of the computing public know
nothing more, nor want to know any more, than the above example of Mom
& Pop. The only reason that most/some of them are up-to-date on their
criticals is that their copy of XP is set to do auto upgrade downloads
and installs only because XP comes defaulted to do it that way.
Otherwise, they wouldn't even be getting critical updates.
In short, the biggest majority of the computing public is
computer/computing illiterate. This is not to say they are stupid...
They just never had the formal evolution associated with growing up
with a computer that anyone born after 1980 was privileged with.
Now, it is easy for us to say, "they should get a clue" or "they need
to get off the pot and educate themselves". Myself being from the
same generation as the majority, I did educate myself, or at least
educated myself enough to keep out of most trouble associated with
computers. But that is only because I developed an interest in
computers beyond your basic turn it on, word process your business and
turn it off level of understanding. I have a "SEMI" clue I guess.
Anyway, it would seem that Bill Gates assumes that everyone has the
mental metal that his "so called" system developers have. In other
words, here is a complicated upgrade that will only work if you have
your system wired tight like people in the know do. Well, if you are
one of the 90% of the computing public that are not in the know, then
you are going to get bit. In the beginning of SP2, Bill Gates made it
an auto download/install feature of XP update. He did not take into
account that 90% of the public's computers were not "Wired Tight",
clean and ready for that level of upgrade. He didn't even incorporate
code in the upgrade to check for compatibility or "known" problem
areas and program the upgrade to NOT install if certain parameters
were not met. I call that corporate level arrogance or.... Here it
is.... Good Luck!
Now we have another critical that has come out and is wrecking havoc
with some systems. And this one seems to be biting even systems that
belong to people that do have a clue. Its getting to be business as
usual when associating MS with system meltdowns. And MS just keeps
putting them out there without any regard to the computing public....
Here it is.... Good Luck!
I have a friend who's son worked for MS a few years back before moving
on. He says that the mentality of MS was to "code it up as quickly as
possible and throw it out there and see what happens". Well, with
what I have seen going on these past few years, I am inclined to
believe what his son says was and is the on-going philosophy at MS.
Don't get me wrong... I am not a windows hater. I like XP and have
never had a meltdown associated with an upgrade (Knock On Wood).
However, its MS's ethics (or lack of) and how they indiscriminately
throw questionable code on the pipeline that I have a problem with.
As my friend's son said, "code it up as quickly as possible and throw
it out there and see what happens".
It is not MS's money, power or semi monopoly that I see that most
people have a problem with, its MS's attitude toward the computing
public when it comes to throwing stuff out there and waiting to see
what happens.
If you are going to TRUELY serve the public and if you TRUELY give a
rat's arse about your customer base, then you must supply your
supporting infrastructure/product upgrades to not only NOT be more
harmful than the ailment it is created to cure but also be created
with the level of operation in mind that the majority of systems out
there are being operated at. In this case, and as sad as it is, the
majority of systems out there are operating as the lowest common
denominator. So if you really give a hoot, you must structure your
upgrades/updates to the lowest common denominator, which is the
majority instead of "code it up as quickly as possible and throw it
out there and see what happens".
Keep in mind that those on these news groups and tech info sites are
the computing minority.
Regards,