XP SP2 Upgrade Error

[MarkW]

I am trying to upgrade my son's computer with SP2 but
keep getting the following error:

Upgrade Failed: Error Code: 80246005
Try to install the update again, or request help from one
of the following resources.

I can't find any explanation on what this message, what
it means or how to resolve the problem.

The machine is a Celeron, 512MB memory, high speed video
adapter (for games). Other than that there is nothing on
it but Office and AOL IM.

please reply to mwalsh @ nashuais.com if you have an
answer for this (remove the spaces)

Thanks

 

[Guest]

.... and yes I ran spyware and virus scans prior to
attempting the upgrade.

 

[Guest]

-----Original Message-----
I am trying to upgrade my son's computer with SP2 but
keep getting the following error:

Upgrade Failed: Error Code: 80246005
Try to install the update again, or request help from one
of the following resources.

I can't find any explanation on what this message, what
it means or how to resolve the problem.

The machine is a Celeron, 512MB memory, high speed video
adapter (for games). Other than that there is nothing on
it but Office and AOL IM.

please reply to mwalsh @ nashuais.com if you have an
answer for this (remove the spaces)

Thanks

According to Norton and other programs, system has no
viruses or spyware

 

[Torgeir Bakken \(MVP\)]

I am trying to upgrade my son's computer with SP2 but
keep getting the following error:

Upgrade Failed: Error Code: 80246005
Try to install the update again, or request help from one
of the following resources.

I can't find any explanation on what this message, what
it means or how to resolve the problem.

The machine is a Celeron, 512MB memory, high speed video
adapter (for games). Other than that there is nothing on
it but Office and AOL IM.

please reply to mwalsh @ nashuais.com if you have an
answer for this (remove the spaces)

Hi

Error 80246005 is

SUS_E_DM_NONETWORK
Network connection was not available


I suggest you download the full SP2 installation and use it
to install SP2.

SP2 is available at the Microsoft Download Center
(standalone"network" version, 266 MB):

http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a


If you think that download is to large, you can get the same
file on a CD from Microsoft.

The Windows XP SP2 CD order point:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx


Also, you should clean out this folder (WU5's temporary download
folder) to get rid of the SP2 temporary installation files from
your previous installation:

%windir%\SoftwareDistribution\Download\

(%windir% is typically C:\Windows)