xp shuts down, reboots

M

MARIA

I get a very tidy message with a 60 second
countdown, "Shutdown Initiated by NT AUTHORITY/SYSTEM"
and in the second half of the window, system is shutting
down, RPC terminated unexpectedly. Then XP (home) shuts
down/restarts. So far this would only seem to be while
on line (the PC in question is a Dell P3/866, recent
upgrade to 512MB RAM), new upgrade from Windows ME,
running the dell MSN as the ISP. Any help? thanks in
advance
 
G

Guest

-----Original Message-----
I get a very tidy message with a 60 second
countdown, "Shutdown Initiated by NT AUTHORITY/SYSTEM"
and in the second half of the window, system is shutting
down, RPC terminated unexpectedly. Then XP (home) shuts
down/restarts. So far this would only seem to be while
on line (the PC in question is a Dell P3/866, recent
upgrade to 512MB RAM), new upgrade from Windows ME,
running the dell MSN as the ISP. Any help? thanks in
advance

.
Sorry to say but thats a virus...i got it once:( Its called
the Blaster Worm.
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html
Theres a link to the removal tool
 
A

AnnonUser

MARIA said:
I get a very tidy message with a 60 second
countdown, "Shutdown Initiated by NT AUTHORITY/SYSTEM"
and in the second half of the window, system is shutting
down, RPC terminated unexpectedly. Then XP (home) shuts
down/restarts. So far this would only seem to be while
on line (the PC in question is a Dell P3/866, recent
upgrade to 512MB RAM), new upgrade from Windows ME,
running the dell MSN as the ISP. Any help? thanks in
advance

You have the Blaster worm.

To stop the shutdown process
Start - Run - type cmd
in the command line type shutdown -a

Go here and follow instructions:
http://www3.telus.net/dandemar/blaster.htm

You need to download and install all MS Critical Patches and Updates.

Then, to keep your computer safe, you need the following:

A good Anti-Virus scanner

A good firewall like Zone Alarm or the built in XP firewall
ZoneAlarm is available free at:
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp

Ad-Aware 6.0 - for removing spyware
http://www.lavasoftusa.com/

Spybot Search & Destroy - for removing spyware
http://www.safer-networking.org/

CWShredder - gets rid of page hijackers
http://www.majorgeeks.com/download4086.html

Google Toolbar - for blocking popups

http://toolbar.google.com/

Before running the Spybot and Ad-Aware, delete temporary internet files
and internet history.
 
K

Ken Blake, MVP

In
MARIA said:
I get a very tidy message with a 60 second
countdown, "Shutdown Initiated by NT AUTHORITY/SYSTEM"
and in the second half of the window, system is shutting
down, RPC terminated unexpectedly.


You have the MSBlaster worm. To remove it, do the following:

The following instructions are in three parts

1. Stop it from running

2. Remove it from your system

3. Make sure it doesn't come back



Before beginning, if you have an always-on internet connection,
it's a good idea to disconnect it.



1. Stop it from running

Press Ctrl-Alt-Delete to bring up the Task Manager, then on the
Processes tab, click msblast.exe and then "End process." Reply
"Yes" to the warning message that comes up.

This stops the worm from running, so your system will not shut
down. However, it doesn't remove it, and if that's all you do, it
will start up again the next time you boot.


***

2. Remove it from your system

a. Start the registry editor program, regedit, by going to Start
| Run, and typing REGEDIT
Navigate to HKEY_Local_Machine\Software\Microsoft\Windows\Current
Version\Run by clicking the plus signs next to each of the
folders in the left hand pane. When you get to the last of them,
Run, click the word Run itself.

Find an entry called "Windows Auto Update" on the right side.
Right-click it and delete it.

b. Do a Windows search for msblast, and delete all files found.

The worm is now gone, and won't start again the next time you
boot. But if that's all you do, you can get reinfected just as
you did the first time.

***


3. Make sure it doesn't come back

a. Make sure you're running a firewall that prevents worms like
this from getting in. You can enable the built-in Windows XP
firewall, or download and install another one such as the free
version of ZoneAlarm. To enable the built-in firewall, go to
Control Panel, double-click Networking and Internet Connections,
then click Network Connections. Right-click your connection, then
click Properties, and on the Advanced tab, click the option
"Protect my computer and network..."


b. If you've disconnected your internet connection, reconnect it.
Download and install the Microsoft patch at
http://support.microsoft.com/?kbid=824146 or

That will remove the vulnerability that the worm exploits.


c. Be sure you are running an anti-virus program, and that you
regularly download the latest updated virus definitions.
 
G

Guest

Thank you all very much. I knew they had a virus, but thought installing & running Norton '04 would have cured the problem. I appreciate the help
 

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