XP shutdown problem

[Dave]

Just finished building a system for a friend and we're
having a shutdown problem. When we select Turn Off
Computer, the system reboots. I unchecked the restart
after system failure option in the control panel but the
system still reboots but now we get a blue screen saying
there was a system failure.

At the bottom of the blue screen there is a message that
says:
Stop: 0x0000007E (0x000005, 0xF9E46DAB, 0xF9E6D9B4,
0xF9E6D6B4)
Stop: nv_agp.sys - address F9E46DAB base at F9E46000,
Datestamp 3d7903e1

Is this a problem with the motherboard drivers?


The system specs are: AN35N Ultra w/XP2500+, 256MB Crucial
pc3200, Radeon 9000 PCI, LiteOn DVDRW and WD 160GB HD.

 

[dev]

Dave said:

Just finished building a system for a friend and we're
having a shutdown problem. When we select Turn Off
Computer, the system reboots. I unchecked the restart
after system failure option in the control panel but the
system still reboots but now we get a blue screen saying
there was a system failure.

At the bottom of the blue screen there is a message that
says:
Stop: 0x0000007E (0x000005, 0xF9E46DAB, 0xF9E6D9B4,
0xF9E6D6B4)
Stop: nv_agp.sys - address F9E46DAB base at F9E46000,
Datestamp 3d7903e1

Is this a problem with the motherboard drivers?

The system specs are: AN35N Ultra w/XP2500+, 256MB Crucial
pc3200, Radeon 9000 PCI, LiteOn DVDRW and WD 160GB HD.

Good tips and troubleshooters here...
http://aumha.org/win5/a/shtdwnxp.htm

 

[Rick \Nutcase\ Rogers]

Hi,

You most likely need to update the display drivers. But, it could also be
incorrect BIOS settings or faulty/mismatched ram modules.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Venkatesh]

Howdy,

You may obtain the updated drivers from the video card
manufacturer. See for more info:

http://tinyurl.com/jaz3

Troubleshooting Stop Errors:

http://www2.cajun.net/~theriots/blk/win_xp_stop.htm

HTH

Venkatesh [MCSD][CCNA]