XP shut down unexpectedly

[Guest]

I have a problem with XP when on the the internet (it
does not happen if i disconnect the modem) the computer
will shut down with message "RPC remote procedure call"

Shut down caused By "NT Authority\System

I have just purchased this computer S/H

I have formatted the H/D and reloaded XP and the drivers
etc but still the same.

Please help

 

[Kelly]

To stop the reboots: Go to Start/Run and type in: services.msc. Scroll down
to Remote Procedure Call (RPC)/Recovery/First Failure/Restart the Service.

Close Windows Explorer, run the edit on line 257 which includes the prompt
for the patch once your system has been cleaned.

This script removes all variants of the W32.Blaster.Worm (original, B, C, D,
E and F) and will inform you whether or not the patch is already installed.
http://www.kellys-korner-xp.com/xp_tweaks.htm. Direct download:
http://www.kellys-korner-xp.com/regs_edits/msblast.vbs

More information here:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

 

[Marc Reynolds [MSFT]]

It appears your computer has been infected with the Blaster virus. For more
information and how to fix this please see follow this link:

http://www.microsoft.com/security/incident/blast.asp

http://www.microsoft.com/security/protect/main.asp



--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.