xp service pack 2 installation seems frozen

M

monjau

i am running Windows xp pro 32bit. I Had a virus and did a repair using xp
disc, i managed to recover all my files and programs, but my windows reverted
to service pack 1. Everytime i turn on my computer i get an update alert and
you click on it it starts updating to service pack 2.The problem is it keeps
stalling in the same spot for hours everytime.The dialog box says " creating
cabinets", and then there is no progress at all from then on. PLEASE HELP!!
 
A

Andrew E.

Repair option is not really a good choice in some reinstallations,it takes
almost the same time as a clean xp install.Also,if repair doesnt "repair" as
it should,youre only option is to perform a "clean" xp
installation.Also,repair
by default reverts back to xps original installation in the OS,all updates
are
removed...
 
P

PA Bear [MS MVP]

Back-up any personal data (none of which should be considered 100%
trustworthy at this point) then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

cf. http://michaelstevenstech.com/cleanxpinstall.html#steps

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

Other helpful references include:

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

Also see:

Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx

Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx

Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx
 
M

Mark Adams

monjau said:
i am running Windows xp pro 32bit. I Had a virus and did a repair using xp
disc, i managed to recover all my files and programs, but my windows reverted
to service pack 1. Everytime i turn on my computer i get an update alert and
you click on it it starts updating to service pack 2.The problem is it keeps
stalling in the same spot for hours everytime.The dialog box says " creating
cabinets", and then there is no progress at all from then on. PLEASE HELP!!
Click to expand...

In addition to what Andrew has said; you may still have traces of the virus
or other malware still on the machine. Run the following to make sure your
machine is clean:

http://malwarebytes.org/

http://www.superantispyware.com/

http://www.microsoft.com/downloads/...E0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Try downloading the SP3 iso image and burn to CD:

http://www.microsoft.com/downloads/...FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e

Burn the image to CD and install SP3 from the CD you just created. If it
won't install, try it again from a "clean boot" state:

http://support.microsoft.com/kb/310353

Once SP3 is in place, you should be able to get the rest of the updates.
 
M

monjau

thanks mark,
i tried installing sp3 from a disc by i keep getting " cyclic error:
redundancy check"
 

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