So-called "recovery CDs" are not standard things, so you should find out
from your computer vendor exactly what their recovery CDs do. In general,
recovery CDs erase your hard disk and then reinstall all the software that
was on your computer when it left the factory.
Recovering files from an erased hard disk is definitely a specialized
procedure, way beyond the capabilities of CompUSA, and can easily cost
several thousand dollars. These are the techniques used, for example, when
government agencies are involved.
If you had emptied your Recycle Bin and wanted to try to recover the files,
that is something that CompUSA has the ability to do. It's something that
you can do yourself for a lot less than $49.95. But in your case, you're
talking about recovering files from a hard disk that had its partition(s)
deleted and was then formatted, that's impossible without special
technology. Ask the vendor exactly what their recovery CDs do.
Out of interest, because I've never used recovery CDs, isn't a warning
displayed to the effect that your hard disk is about to be erased? Or is
this not explained in the documentation? You would think that computer
vendors would emphasize this little detail.
Ted Zieglar