XP Professional OEM to Vista Ultimate Upgrade Transferable?

G

Guest

I plan on purchasing the upgrade version of Vista Ultimate retail edition,
but have a couple questions.

Is it possible to transfer my Vista license in this scenario? I know that
the previous license is wrapped into Vista, so if my hardware fails, or if I
upgrade what will happen since I have to be in the XP environment, yet it
can't be activated?

The whole reason I want the retail version is that I can transfer my copy
down the road whether by recreational choice, or not.

If this is not possible why not call the retail upgrades, retail OEM.

Hope someone can bring some clarity as I am purchasing it tomorrow, want
Ultimate and can't afford the full unless someone wants to donate $200+
Canadian.

Thank You
 
C

Chad Harris

What will happen is that you will have to reload your XP and activate it.
You can make sure you do a full backup. I don't know what 3rd party imaging
will do for you.

If I were you, I'd hold off and buy a full edition and I'm going to tell you
why. You will not have access to the major tools that Vista provides to
repair it and I'm detailing this below for you.


Let me give you a compelling reason to get a full DVD:

If you do not have a full DVD, or you have an upgrade DVD you are *NOT
going to have the major tools you'll need to fix Vista. You of course will
have System Restore via its new Volume Shadow Copy format adapted from the
Windows Server environment.

Anytime I ever spend $1000-$4000 for a new PC, (I order from an online site
because I like to choose my features and many stores don't have that choice)
I insist on them giving me the Windows OS DVD of the moment, and I have
heard that one is Vista. So either insist on it or buy the full DVD is my
advice.

You of course may have Backup depending on your edition. I applaud them for
doing this, but like a lot of users here, I prefer using an imaging system
like GHOST or ACRONIS or another type that works best for the user.

I am going to include some recent information and questions that are
additional posed on upgrade DVDs this morning and one of the guys who posed
the question writes one of the most comprehensive books on Vista that is
hitting stores this week (Ed Bott author of Windows Vista Inside Out MSFT
Press). I also point out below the major repair modalities in Vista that
you will not access unless you have a full Vista version DVD. You won't be
accessing them via that upgrade DVD.

The Upgrade scenario that MSFT has posed failed to take into consideration
what happens if the person has to format and cannot repair and also failed
to take into consideration that those customers should have full access to
the full panoply of Vista repair tools.

They do not: Read Below please and you'll become a more informed buyer:

MSFT has blocked your ability to repair Vista in two major ways it turns
out:

1) If you do not get a Vista DVD (Dell says you will from them) when you pay
$1000-2000 for your new Vista preloaded computer today, tonight or in the
future you cannot access the repair modalities I describe below from Win RE
on the Vista DVD or the Windows Repair Environment.

2) If you buy an Upgrade DVD.

See below:

And with all the excellent upgrade posts here, including Colin Barnhorst's I
haven't seen this little issue raised. Suppose that you cannot use Win RE's
major components to repair Vista which would be Startup Repair, System
Restore *from Win RE which I find superior to SR using the Volume Shadow
system adapted from the Windows Server environment, restoring the boot
sector using the bootsect /nt52 SYS from the Windows Recovery Environment
discussed in the MSKB directly below

How to troubleshoot scenarios in which the rollback phase was unsuccessful
after you upgrade from Windows XP to Windows Vista
http://support.microsoft.com/kb/927523/en-us

and something that has not been mentioned that I can tell to date on this
group or much in the TBT groups:

How to use the Bootrec.exe tool in the Windows Recovery Environment to
troubleshoot and repair startup issues in Windows Vista
http://support.microsoft.com/kb/927392/en-us

Startup Repair can also be used when there is not a problem booting into
Windows Vista and when it works which is not all the time (you should repeat
2-3 times if it does not) fix major broken Vista components:

A Stop error occurs, or the computer stops responding when you try to start
Windows Vista
http://support.microsoft.com/kb/925810/en-us

So suppose all these repair modalities used correctly and I emphasize there
are a minority of times when Startup Repair may need to be tried, i.e.
repeated 2-3 times until it works, and you have this scnario mentioned by
George Ou on his ZDNET blog this morning (January 29, 2007) in my time zone:

(I would think you could avoid a lot of "Geek Squad" money by the way by
simply searching this group, the setup group and the other MSFT Vista public
groups using View>Find):

From George Ou and a point that has not been raised that I can tell on this
group or the setup group and certainly has not been touched by Jill Zoeller
or Darrel Gorter who occasionally particpate here from MSFT:

From:
January 29th, 2007
Vista Upgrade Edition is lame by design

by George Ou

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589


"These new Vista Upgrade DVDs which I'm assuming have already been stamped
out will lack the ability to install on a system unless Windows XP or 2000
was present. This means anyone looking to do a fresh install for any reason
will not be able to. Someone who is doing disaster recovery after a hard
drive failure or a virus infection won't be able to wipe their hard drive
and install Vista, they'll have to install XP first and then install Vista
on top of XP. That could easily mean nearly an hour wasted. If you're
paying someone to rebuild your computer, this will mean an extra hour of
labor that will be billed to you for the installation of Windows XP. Will
Microsoft pick up the extra hour tab from Geek Squad for everyone?"


MSFT's current MSKB covering Upgrades and leaving much out:

How to install Windows Vista (See upgrade section of this MSKB)
http://support.microsoft.com/kb/918884/en-us

MSFT's Current Upgrade to Vista Page:
http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradepaths.mspx

Extreme Tech's article on Vista Upgrades:

Upgrade From Windows XP to Vista

http://www.extremetech.com/article2/0,1697,2082979,00.asp

What's the real story with Vista upgrades?

http://blogs.zdnet.com/Bott/?p=189

Vista Upgrade Edition is lame by design

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589

__________________________________________

MSFT's curreng MSKB covering Upgrades and leaving much out:

How to install Windows Vista (See upgrade section of this MSKB)
http://support.microsoft.com/kb/918884/en-us

MSFT's Current Upgrade to Vista Page:
http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradepaths.mspx

Extreme Tech's article on Vista Upgrades:

Upgrade From Windows XP to Vista

http://www.extremetech.com/article2/0,1697,2082979,00.asp

What's the real story with Vista upgrades?

http://blogs.zdnet.com/Bott/?p=189

Vista Upgrade Edition is lame by design

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589

What's the Real Story With Vista Upgrades?
Ed Bott
January 29th, 2007

"A story by Ken Fisher on Ars Technica this morning is raising alarm flags.
Fisher points to Microsoft Knowledge Base article 930985, which documents a
change in the setup process for upgrade versions of Windows Vista. The
article's title reads: "You cannot use an upgrade key to perform a clean
installation of Windows Vista."

Fisher concludes, "[Once] again, Microsoft appears to have made licensing
decisions without considering how people actually use their products."

George Ou calls it "another one of those 'what were you thinking' moments
for Microsoft management."

I'm not certain what's actually going on here. The KB article itself is
ambiguous. In Microsoft's world, a clean install requires booting from
optical media (CD or DVD). Here's Microsoft's definition of a clean
installation, as contained in an earlier KB article:

A clean installation refers to removing all data from your hard disk by
repartitioning and reformatting your hard disk and reinstalling the
operating system and programs to an empty (clean) hard disk.

So how is the upgrade media going to work? It sounds like it won't be
bootable, which means that you won't be able to start your PC using the
upgrade DVD. Will it include the disk management tools included on a retail
Vista DVD? Will you be able to install Vista without a product key, as you
can with a retail DVD? Will you be able to install Vista to its own
directory or to an existing disk partition without migrating current
settings - what most people outside Redmond consider a "clean install"?

The answer to all those questions, at this point, is "Nobody knows." At
least, nobody outside of Redmond. So far, the only copies of Windows Vista
that have been distributed to the public and the press have been full retail
copies. I have yet to hear from a single source that has actually seen one
of these upgrade disks and documented the experience. Everything written so
far is just speculation until those disks are in customers' hands tomorrow.
This may turn out to be a headache, as predicted. Or it may turn out to be
much ado about nothing.

Stay tuned."


Vista Upgrade Edition is lame by design
George Ou
January 29, 2007

Arstechnica is reporting that Windows Vista Upgrade edition will not permit
"clean" installs like all previous versions of Windows Upgrade editions.
Will Microsoft pick up the extra hour tab from Geek Squad?This is another
one of those "what were you thinking" moments for Microsoft management
similar to their bone headed decision to lock the retail version of Vista to
one hardware migration. Microsoft backed out of their ridiculous license
change after Ed Bott sounded the alarm and others picked up on the story.
So Vista Upgrade Edition should really be called Vista "Not Clean" "time
waster" Edition. [Update 4:10AM - A reader clarifies that you can
technically do a clean install by telling Vista to wipe the hard drive
before installing after it confirms a full copy of Windows XP is installed.
This however is still lame because you can't just install Vista on a freshly
formatted hard drive and it will still be a huge time waster.]

In the past, Microsoft has always respected their customer's time and
allowed upgrade versions of Windows to install on a fresh machine so long as
the customer could provide proof of possession of the old software. These
new Vista Upgrade DVDs which I'm assuming have already been stamped out will
lack the ability to install on a system unless Windows XP or 2000 was
present. This means anyone looking to do a fresh install for any reason
will not be able to. Someone who is doing disaster recovery after a hard
drive failure or a virus infection won't be able to wipe their hard drive
and install Vista, they'll have to install XP first and then install Vista
on top of XP. That could easily mean nearly an hour wasted. If you're
paying someone to rebuild your computer, this will mean an extra hour of
labor that will be billed to you for the installation of Windows XP. Will
Microsoft pick up the extra hour tab from Geek Squad for everyone?

Some might just say tough; you don't have to buy Windows Vista Upgrade
Edition if you don't like the terms of the agreement. But the problem is
that there are probably already millions of people who bought in to the
promise of Vista upgrade coupons during this last holiday shopping season
with their new computers or their copy of Windows XP and they weren't told
that the upgrade terms have been changed. The Vista Upgrade coupons were
used to lure people in to buying brand new computers for the holiday 2006
shopping season when many people would have probably opted to wait until
after Vista launches at the end of January had they known about these new
restrictions. Now these people are going to be in for a big shock after
they wipe their computers and find out that their copy of Vista won't
install without XP on the computer.

So why is Microsoft making a bone headed decision like this? One
possibility is that Microsoft is afraid that people might try to keep
running XP or Media Center on their existing machines and use Vista on a new
computer. This would mean that Microsoft would be giving away two copies of
Windows for the price of one. While I realize that a company has to make
money off of a commercial Operating System, surely Microsoft could have
worked out a better arrangement. Why not ask people to turn in their old
Windows XP serial number when they get their Full Vista DVD and then
blacklist that serial number from Windows Genuine Advantage. This would be
a fair free trade-up from Windows XP to Windows Vista and no one should
expect to get two versions of Windows for the price of one.

But it could be too late for Microsoft to avoid a backlash because Vista is
launching at the end of today and all those copies of Vista Upgrade with no
way to do clean installs have probably already been manufactured. If
Microsoft wants to set things right for people who want to do clean installs
of Windows Vista especially those who bought in to the promise of Vista
coupons during this last holiday season, Microsoft should allow these people
to opt for a trade-up to the full version of Vista where the old XP serial
number is blacklisted on WGA 30 days after the Vista is shipped to them.
That would seem to be the least they can do.



Sould Microsoft allow a full trade-up to Vista?"

From Ken Fischer (Ars Technica)
http://arstechnica.com/news.ars/post/20070128-8717.html

Vista "upgrade" drops compliance checking, requires old OS to install
1/28/2007 3:11:14 PM, by Ken Fisher

"Microsoft's quest to closely control the way Windows Vista can be used on
PCs has taken a turn for the worse as new information indicates that the
company is breaking tradition when it comes to Windows Vista upgrades. With
Windows Vista, users will not be able to use upgrade keys to initiate
completely new installations. It is a change that will affect few users, but
enthusiasts will certainly be amongst those pinched.

Upgrade versions of Windows Vista Home Basic, Premium, and Starter Edition
will not install on any PC unless Windows XP or Windows 2000 is already on
the machine in question. In years previous, upgrade versions of Windows
could be installed on any PC. If a PC did not have an older version of
Windows installed, users could provide an older installation CD of Windows
for verification. After dropping a qualifying CD in the CD-ROM drive, the
installation routine would verify the disc and you'd be on your way. With
this approach, one could use an "upgrade" copy of Windows to lay a new
Windows install on a computer.

One again, Microsoft appears to have made licensing decisions without
considering how people actually use their products. Last fall the company
trotted out changes to its retail licensing that would have punished users
who frequently upgrade their PC hardware had the company not relented. Now
Microsoft seeks to complicate our ability to start a crisp, new install with
an upgrade version. Why?

A 'per device' obsession
Microsoft has been adamant in recent years that Windows is licensed per
device and not per person. One practical ramification of this viewpoint is
that the company typically does not allow users to install one copy of
Windows across multiple machines, even if only one machine is in use at a
time. According to Microsoft, only the full retail license of Windows Vista
can be transferred to new devices (retail pricing here). OEM versions are
ostensibly tied to motherboards, and upgrade versions are now technically
tied to previous installations.

What does all of this mean on a practical level? Users who purchase upgrade
copies of the aforementioned versions of Vista will find that they can only
upgrade PCs that already have Windows installed. KB930985 clearly states:
"you cannot use an upgrade key to perform a clean installation of Windows
Vista." According to Microsoft, this happens because Windows Vista does not
check for upgrade compliance. If you do not have a previous installation of
Windows available, Microsoft recommends that you "purchase a license that
lets you perform a clean installation of Windows Vista."

For its part, Microsoft seems to be confident that the Vista repair process
should be sufficient to solve any problems with the OS, since otherwise the
only option for disaster recovery in the absence of backups would be to wipe
a machine, install XP, and then upgrade to Vista. This will certainly make
disaster recovery a more irritating experience.

Fortunately, the change will not mean that users cannot install Windows
Vista to a new directory. Windows Vista's upgrade process includes the
option of backing up previous installations, and in fact, in some scenarios
a "clean" upgrade is required. "Clean" or not, the requirement that the
previous OS be installed puts a bit of a damper on those of us that like the
do periodic system refreshes.

What does Microsoft hope to gain out of all of this? I can only speculate.
First, the change prevents a dual-license situation with all of the free
Vista upgrade coupons out there. If things worked according to the old
scheme, people with upgrade coupons would essentially get a "free" OS
because they could install the Vista upgrade anywhere, and continue to use
the version of Windows XP that came with their computer. Did Microsoft fear
that this would happen quite a bit? It seems like an unlikely scenario.

Second, and likely more important to Microsoft, this should make it
difficult for users to use a single upgrade copy of Vista throughout the
years. I'm quite sure many of you in readerland have done exactly that in
years past: build a computer, use your Windows upgrade disc. Build a new box
three years later, use that same upgrade disc. Microsoft's preference would
be for users in such situations to either purchase OEM copies for each new
machine, or pay for a full version of the retail product."


Good luck,

CH
 
M

Mike Brannigan

Barry McWilliams said:
I plan on purchasing the upgrade version of Vista Ultimate retail
edition,
but have a couple questions.

Is it possible to transfer my Vista license in this scenario?

No - your OEM license is not transferable - so unless you had another
qualifying licensing on the target machine you could not reuse your
upgrade in the event of the OEM system death.
I know that
the previous license is wrapped into Vista, so if my hardware fails,
or if I
upgrade what will happen since I have to be in the XP environment,
yet it
can't be activated?

Upgrading hardware does not invalidate your OEM license so your use of
the upgrade license is still valid
The whole reason I want the retail version is that I can transfer my
copy
down the road whether by recreational choice, or not.

The you need to buy a full copy or you will always have to have a
qualifying XP on the target machine "down the road".
If this is not possible why not call the retail upgrades, retail
OEM.

The upgrade is valid against a variety of products . Your issue is
that the OEM license you have is not transferable.
Read your OEM XP EULA for details of the rights of transfer.
 
G

Guest

Chad Harris said:
What will happen is that you will have to reload your XP and activate it.
You can make sure you do a full backup. I don't know what 3rd party imaging
will do for you.

If I were you, I'd hold off and buy a full edition and I'm going to tell you
why. You will not have access to the major tools that Vista provides to
repair it and I'm detailing this below for you.


Let me give you a compelling reason to get a full DVD:

If you do not have a full DVD, or you have an upgrade DVD you are *NOT
going to have the major tools you'll need to fix Vista. You of course will
have System Restore via its new Volume Shadow Copy format adapted from the
Windows Server environment.

Anytime I ever spend $1000-$4000 for a new PC, (I order from an online site
because I like to choose my features and many stores don't have that choice)
I insist on them giving me the Windows OS DVD of the moment, and I have
heard that one is Vista. So either insist on it or buy the full DVD is my
advice.

You of course may have Backup depending on your edition. I applaud them for
doing this, but like a lot of users here, I prefer using an imaging system
like GHOST or ACRONIS or another type that works best for the user.

I am going to include some recent information and questions that are
additional posed on upgrade DVDs this morning and one of the guys who posed
the question writes one of the most comprehensive books on Vista that is
hitting stores this week (Ed Bott author of Windows Vista Inside Out MSFT
Press). I also point out below the major repair modalities in Vista that
you will not access unless you have a full Vista version DVD. You won't be
accessing them via that upgrade DVD.

The Upgrade scenario that MSFT has posed failed to take into consideration
what happens if the person has to format and cannot repair and also failed
to take into consideration that those customers should have full access to
the full panoply of Vista repair tools.

They do not: Read Below please and you'll become a more informed buyer:

MSFT has blocked your ability to repair Vista in two major ways it turns
out:

1) If you do not get a Vista DVD (Dell says you will from them) when you pay
$1000-2000 for your new Vista preloaded computer today, tonight or in the
future you cannot access the repair modalities I describe below from Win RE
on the Vista DVD or the Windows Repair Environment.

2) If you buy an Upgrade DVD.

See below:

And with all the excellent upgrade posts here, including Colin Barnhorst's I
haven't seen this little issue raised. Suppose that you cannot use Win RE's
major components to repair Vista which would be Startup Repair, System
Restore *from Win RE which I find superior to SR using the Volume Shadow
system adapted from the Windows Server environment, restoring the boot
sector using the bootsect /nt52 SYS from the Windows Recovery Environment
discussed in the MSKB directly below

How to troubleshoot scenarios in which the rollback phase was unsuccessful
after you upgrade from Windows XP to Windows Vista
http://support.microsoft.com/kb/927523/en-us

and something that has not been mentioned that I can tell to date on this
group or much in the TBT groups:

How to use the Bootrec.exe tool in the Windows Recovery Environment to
troubleshoot and repair startup issues in Windows Vista
http://support.microsoft.com/kb/927392/en-us

Startup Repair can also be used when there is not a problem booting into
Windows Vista and when it works which is not all the time (you should repeat
2-3 times if it does not) fix major broken Vista components:

A Stop error occurs, or the computer stops responding when you try to start
Windows Vista
http://support.microsoft.com/kb/925810/en-us

So suppose all these repair modalities used correctly and I emphasize there
are a minority of times when Startup Repair may need to be tried, i.e.
repeated 2-3 times until it works, and you have this scnario mentioned by
George Ou on his ZDNET blog this morning (January 29, 2007) in my time zone:

(I would think you could avoid a lot of "Geek Squad" money by the way by
simply searching this group, the setup group and the other MSFT Vista public
groups using View>Find):

From George Ou and a point that has not been raised that I can tell on this
group or the setup group and certainly has not been touched by Jill Zoeller
or Darrel Gorter who occasionally particpate here from MSFT:

From:
January 29th, 2007
Vista Upgrade Edition is lame by design

by George Ou

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589


"These new Vista Upgrade DVDs which I'm assuming have already been stamped
out will lack the ability to install on a system unless Windows XP or 2000
was present. This means anyone looking to do a fresh install for any reason
will not be able to. Someone who is doing disaster recovery after a hard
drive failure or a virus infection won't be able to wipe their hard drive
and install Vista, they'll have to install XP first and then install Vista
on top of XP. That could easily mean nearly an hour wasted. If you're
paying someone to rebuild your computer, this will mean an extra hour of
labor that will be billed to you for the installation of Windows XP. Will
Microsoft pick up the extra hour tab from Geek Squad for everyone?"


MSFT's current MSKB covering Upgrades and leaving much out:

How to install Windows Vista (See upgrade section of this MSKB)
http://support.microsoft.com/kb/918884/en-us

MSFT's Current Upgrade to Vista Page:
http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradepaths.mspx

Extreme Tech's article on Vista Upgrades:

Upgrade From Windows XP to Vista

http://www.extremetech.com/article2/0,1697,2082979,00.asp

What's the real story with Vista upgrades?

http://blogs.zdnet.com/Bott/?p=189

Vista Upgrade Edition is lame by design

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589

__________________________________________

MSFT's curreng MSKB covering Upgrades and leaving much out:

How to install Windows Vista (See upgrade section of this MSKB)
http://support.microsoft.com/kb/918884/en-us

MSFT's Current Upgrade to Vista Page:
http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradepaths.mspx

Extreme Tech's article on Vista Upgrades:

Upgrade From Windows XP to Vista

http://www.extremetech.com/article2/0,1697,2082979,00.asp

What's the real story with Vista upgrades?

http://blogs.zdnet.com/Bott/?p=189

Vista Upgrade Edition is lame by design

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589

What's the Real Story With Vista Upgrades?
Ed Bott
January 29th, 2007

"A story by Ken Fisher on Ars Technica this morning is raising alarm flags.
Fisher points to Microsoft Knowledge Base article 930985, which documents a
change in the setup process for upgrade versions of Windows Vista. The
article's title reads: "You cannot use an upgrade key to perform a clean
installation of Windows Vista."

Fisher concludes, "[Once] again, Microsoft appears to have made licensing
decisions without considering how people actually use their products."

George Ou calls it "another one of those 'what were you thinking' moments
for Microsoft management."

I'm not certain what's actually going on here. The KB article itself is
ambiguous. In Microsoft's world, a clean install requires booting from
optical media (CD or DVD). Here's Microsoft's definition of a clean
installation, as contained in an earlier KB article:

A clean installation refers to removing all data from your hard disk by
repartitioning and reformatting your hard disk and reinstalling the
operating system and programs to an empty (clean) hard disk.

So how is the upgrade media going to work? It sounds like it won't be
bootable, which means that you won't be able to start your PC using the
upgrade DVD. Will it include the disk management tools included on a retail
Vista DVD? Will you be able to install Vista without a product key, as you
can with a retail DVD? Will you be able to install Vista to its own
directory or to an existing disk partition without migrating current
settings - what most people outside Redmond consider a "clean install"?

The answer to all those questions, at this point, is "Nobody knows." At
least, nobody outside of Redmond. So far, the only copies of Windows Vista
that have been distributed to the public and the press have been full retail
copies. I have yet to hear from a single source that has actually seen one
of these upgrade disks and documented the experience. Everything written so
far is just speculation until those disks are in customers' hands tomorrow.
This may turn out to be a headache, as predicted. Or it may turn out to be
much ado about nothing.

Stay tuned."


Vista Upgrade Edition is lame by design
George Ou
January 29, 2007

Arstechnica is reporting that Windows Vista Upgrade edition will not permit
"clean" installs like all previous versions of Windows Upgrade editions.
Will Microsoft pick up the extra hour tab from Geek Squad?This is another
one of those "what were you thinking" moments for Microsoft management
similar to their bone headed decision to lock the retail version of Vista to
one hardware migration. Microsoft backed out of their ridiculous license
change after Ed Bott sounded the alarm and others picked up on the story.
So Vista Upgrade Edition should really be called Vista "Not Clean" "time
waster" Edition. [Update 4:10AM - A reader clarifies that you can
technically do a clean install by telling Vista to wipe the hard drive
before installing after it confirms a full copy of Windows XP is installed.
This however is still lame because you can't just install Vista on a freshly
formatted hard drive and it will still be a huge time waster.]

In the past, Microsoft has always respected their customer's time and
allowed upgrade versions of Windows to install on a fresh machine so long as
the customer could provide proof of possession of the old software. These
new Vista Upgrade DVDs which I'm assuming have already been stamped out will
lack the ability to install on a system unless Windows XP or 2000 was
present. This means anyone looking to do a fresh install for any reason
will not be able to. Someone who is doing disaster recovery after a hard
drive failure or a virus infection won't be able to wipe their hard drive
and install Vista, they'll have to install XP first and then install Vista
on top of XP. That could easily mean nearly an hour wasted. If you're
paying someone to rebuild your computer, this will mean an extra hour of
labor that will be billed to you for the installation of Windows XP. Will
Microsoft pick up the extra hour tab from Geek Squad for everyone?

Some might just say tough; you don't have to buy Windows Vista Upgrade
Edition if you don't like the terms of the agreement. But the problem is
that there are probably already millions of people who bought in to the
promise of Vista upgrade coupons during this last holiday shopping season
with their new computers or their copy of Windows XP and they weren't told
that the upgrade terms have been changed. The Vista Upgrade coupons were
used to lure people in to buying brand new computers for the holiday 2006
shopping season when many people would have probably opted to wait until
after Vista launches at the end of January had they known about these new
restrictions. Now these people are going to be in for a big shock after
they wipe their computers and find out that their copy of Vista won't
install without XP on the computer.

So why is Microsoft making a bone headed decision like this? One
possibility is that Microsoft is afraid that people might try to keep
running XP or Media Center on their existing machines and use Vista on a new
computer. This would mean that Microsoft would be giving away two copies of
Windows for the price of one. While I realize that a company has to make
money off of a commercial Operating System, surely Microsoft could have
worked out a better arrangement. Why not ask people to turn in their old
Windows XP serial number when they get their Full Vista DVD and then
blacklist that serial number from Windows Genuine Advantage. This would be
a fair free trade-up from Windows XP to Windows Vista and no one should
expect to get two versions of Windows for the price of one.

But it could be too late for Microsoft to avoid a backlash because Vista is
launching at the end of today and all those copies of Vista Upgrade with no
way to do clean installs have probably already been manufactured. If
Microsoft wants to set things right for people who want to do clean installs
of Windows Vista especially those who bought in to the promise of Vista
coupons during this last holiday season, Microsoft should allow these people
to opt for a trade-up to the full version of Vista where the old XP serial
number is blacklisted on WGA 30 days after the Vista is shipped to them.
That would seem to be the least they can do.



Sould Microsoft allow a full trade-up to Vista?"

From Ken Fischer (Ars Technica)
http://arstechnica.com/news.ars/post/20070128-8717.html

Vista "upgrade" drops compliance checking, requires old OS to install
1/28/2007 3:11:14 PM, by Ken Fisher

"Microsoft's quest to closely control the way Windows Vista can be used on
PCs has taken a turn for the worse as new information indicates that the
company is breaking tradition when it comes to Windows Vista upgrades. With
Windows Vista, users will not be able to use upgrade keys to initiate
completely new installations. It is a change that will affect few users, but
enthusiasts will certainly be amongst those pinched.

Upgrade versions of Windows Vista Home Basic, Premium, and Starter Edition
will not install on any PC unless Windows XP or Windows 2000 is already on
the machine in question. In years previous, upgrade versions of Windows
could be installed on any PC. If a PC did not have an older version of
Windows installed, users could provide an older installation CD of Windows
for verification. After dropping a qualifying CD in the CD-ROM drive, the
installation routine would verify the disc and you'd be on your way. With
this approach, one could use an "upgrade" copy of Windows to lay a new
Windows install on a computer.

One again, Microsoft appears to have made licensing decisions without
 
C

Chad Harris

Mike--

Tell us how people will have access to the full panoply of the major tools
in Win RE to fix Vista I've outlined on other threads. I believe I've
outlined their use and linked to them fully a few times today.

1) With an upgrade DVD
2) Without a full DVD of Vista

Because I contend they won't. And that's unfortunate. Besides Dell, I
haven't seen one OEM named partner offering to ship a Vista DVD, and stores
aren't offerring to give you one either with the purchase of that
$1000-$4000 new dual core pc.

CH
 
G

Guest

I was asking if the retail Vista Ultimate was transferable, I know XP is not
after the install. Either way the upgrade version is fools paradise and I now
have to shell out another $230, but it will be worth it in the long run.

If I have hardware failure in the future, I would prefer to wipe everything
and start over rather than re-install a now invalid XP license and kick
myself for not creating a ghost image.

I really like Vista, but as far as clarity under the hood, there is
absolutely none. Not only that but the amount of versions is ridiculous and I
now know the upgrade editions are fools paradise.

Thanks for the heads up, and I am glad I asked before going ahead and making
the purchase as I would have had to purchase a new keyboard as well since it
is the cheapest thing to throw.
 
M

Mike Brannigan

Chad Harris said:
Mike--

Tell us how people will have access to the full panoply of the major
tools in Win RE to fix Vista I've outlined on other threads. I
believe I've outlined their use and linked to them fully a few times
today.

1) With an upgrade DVD
2) Without a full DVD of Vista

Because I contend they won't. And that's unfortunate. Besides Dell,
I haven't seen one OEM named partner offering to ship a Vista DVD,
and stores aren't offerring to give you one either with the purchase
of that $1000-$4000 new dual core pc.

CH

For OEMs and thus the store bought PC with an OEM OS installed on to -
they are not required to provide a DVD as since they (the OEM) are
responsible for the provision of support to their OEM pre installed OS
it is "acceptable" for them to choose to offer the purchaser a number
of methods of returning a PC to as shipped - this can include hidden
recovery partitions or methods of creating restore DVDs etc.
Now I fully understand you point that these tools cannot be used to
"repair" a device - I would assume the OEM take on this is that if you
have a problem then you call them instead of trying a Do It Yourself
fix - and they are within there rights to ask you to reset your PC to
as shipped (which will probably also reinstall all factory supplied
software etc) and then you put back any of your own additional
software and recover your data from your backup that you are hopefully
making to get you back to a system that they can then support.
Herein lie some of the issues with OEM media and the fact that your
"support" is at the behest of the OEM to provide a method that suites
them best.

I'll get back to you on the upgrade DVDs.
 
M

Mike Brannigan

Barry McWilliams said:
I was asking if the retail Vista Ultimate was transferable, I know XP
is not
after the install. Either way the upgrade version is fools paradise
and I now
have to shell out another $230, but it will be worth it in the long
run.

The FULL version is transferable - the UPGRADE depends on what you are
upgrading from - if the underlying license is transferable then the
upgrade can be too. If all you have is an OEM XP then you cannot
transfer that so another PC so you will be left with a useless Vista
upgrade until you get another machine with a qualifying OS.
If you have another qualifying license you could take the upgrade off
one device and upgrade another.
If I have hardware failure in the future, I would prefer to wipe
everything
and start over rather than re-install a now invalid XP license and
kick
myself for not creating a ghost image.

A hardware failure can be repaired without invalidating your OEM
license - it is only complete transfer that is not allowed.
I really like Vista, but as far as clarity under the hood, there is
absolutely none. Not only that but the amount of versions is
ridiculous and I
now know the upgrade editions are fools paradise.

What "clarity" would you like?
For a regular end user there are 4 versions (Home, Home Premium,
Business, Ultimate)
Corporate licensees can also get Enterprise.
I'm not sure why you see this is a big deal when the XP portfolio is
Home, Professional., TabletPC Edition, Media Center Edition - this
equals 4 too
(obviously there are x64 builds of various products but that is just
processor support and not a feature issue)
 
C

Colin Barnhorst

Chad, retail upgrade edition dvd's are identical to retail full edition
dvd's. In fact, there are just retail dvd's. All are bootable. Why does
one have access to the recovery tools with some and not others?
 
G

Guest

I think all the people posting here needs to read this...

Setup and installation
The Windows Vista DVD disc includes a Windows Imaging (WIM) format of the
code, so whether you buy the Home Basic edition or the Ultimate edition, the
code remains the same; only the product key unlocks your specific set of
features. This means users who opt for the lesser editions can always upgrade
(assuming they have the proper hardware) by downloading some additional code
and securing a new product key online. However, all features--even if you
paid for them--are dependent on specific hardware configurations being
present; if you don't have the proper graphics hardware, for example, you'll
simply never see the Aero graphic effects on that old Dell computer in your
basement.

This statement came from:

http://reviews.cnet.com/Windows_Vista_Ultimate/4505-3672_7-32013603.html?tag=chart
 
C

Chad Harris

Colin--

I have some questions for you--some raised by the 3 articles on Vista
upgrades that were on the web I linked. They aren't long, so if you don't
mind looking at them:

What's the real story with Vista upgrades? (Ed Bott)

http://blogs.zdnet.com/Bott/?p=189

Vista Upgrade Edition is lame by design (George Ou)

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589

Vista "upgrade" drops compliance checking, requires old OS to install (Ken
Fisher)
http://arstechnica.com/news.ars/post/20070128-8717.html

1) Are you certain that the upgrade DVD is bootable, and if it is that the
Win RE environment can be reached from it? (I mean the "Repair Your
Computer" link at the lower left of the Vista setup screen after the
language screen. show in the link below:
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx


2) With every bit of respect that you know I have, lol Colin, how do you
know that the Upgrade DVD will even be bootable? Ed Bott wasn't sure in the
middle of this morning, and he should have some degree of contact with MSFT
that gets some calls returned. I can and will email to nail this down when
I finish this post with someone who heads up marketing at MSFT who can
confirm it. Has someone confirmed this for you?

I doubt if I ran over to one of the stores where the Vista launch parties
are if there would be one person on the sales force who had a clue. I wish
I had my hands on one right now but I'd never get an upgrade DVDs for
Windows if for no other reason than I think a full install is a more stable
code months and years out than a hybrid of XP and Vista.



2) If owners of an upgrade DVD can access the Win RE tools, but they fail,
(sometimes Startup Repair has to be tried 2-3 times to work as does a Repair
Install in XP but not often) then they have to do this:

"In the past, Microsoft has always respected their customer's time and
allowed upgrade versions of Windows to install on a fresh machine so long as
the customer could provide proof of possession of the old software. These
new Vista Upgrade DVDs which I'm assuming have already been stamped out will
lack the ability to install on a system unless Windows XP or 2000 was
present. This means anyone looking to do a fresh install for any reason
will not be able to. Someone who is doing disaster recovery after a hard
drive failure or a virus infection won't be able to wipe their hard drive
and install Vista, they'll have to install XP first and then install Vista
on top of XP. That could easily mean nearly an hour wasted. If you're
paying someone to rebuild your computer, this will mean an extra hour of
labor that will be billed to you for the installation of Windows XP."

I find in 2007 and MSFT 26 or so years old that someone has to set up a full
version of a previous OS and register it if they want to install the next
one surrealistically stupid. I'm sure there will be a large symphonic
chorus including some MVPs who disagree. There has to be a better way.

I also think this point from George Ou's article is valid:

"Some might just say tough; you don't have to buy Windows Vista Upgrade
Edition if you don't like the terms of the agreement. But the problem is
that there are probably already millions of people who bought in to the
promise of Vista upgrade coupons during this last holiday shopping season
with their new computers or their copy of Windows XP and they weren't told
that the upgrade terms have been changed."

"The Vista Upgrade coupons were used to lure people in to buying brand new
computers for the holiday 2006 shopping season when many people would have
probably opted to wait until after Vista launches at the end of January had
they known about these new restrictions. Now these people are going to be
in for a big shock after they wipe their computers and find out that their
copy of Vista won't install without XP on the computer."

I agree. They will be and we're already seeing the first posts reflecting
that shock this week here. I don't think it was fair to suck these people
in without letting them know the facts, and part of this may be because MSFT
was doing this on the fly with Jim Allchin the final "decider," since I know
Jim has to sign off on something like this. I think at some point Jim's
friends and neighbors will let him hear about this.

George Ou had what to me seems a feasible alternative:

" Worthwhile? Arstechnica is reporting that Windows Vista Upgrade edition
will not permit "clean" installs like all previous versions of Windows
Upgrade editions. Will Microsoft pick up the extra hour tab from Geek
Squad?This is another one of those "what were you thinking" moments for
Microsoft management similar to their bone headed decision to lock the
retail version of Vista to one hardware migration. Microsoft backed out of
their ridiculous license change after Ed Bott sounded the alarm and others
picked up on the story. So Vista Upgrade Edition should really be called
Vista "Not Clean" "time waster"

[Update 4:10AM - A reader clarifies that you can technically do a clean
install by telling Vista to wipe the hard drive before installing after it
confirms a full copy of Windows XP is installed. This however is still lame
because you can't just install Vista on a freshly formatted hard drive and
it will still be a huge time waster.]

In the past, Microsoft has always respected their customer's time and
allowed upgrade versions of Windows to install on a fresh machine so long as
the customer could provide proof of possession of the old software. These
new Vista Upgrade DVDs which I'm assuming have already been stamped out will
lack the ability to install on a system unless Windows XP or 2000 was
present. This means anyone looking to do a fresh install for any reason
will not be able to. Someone who is doing disaster recovery after a hard
drive failure or a virus infection won't be able to wipe their hard drive
and install Vista, they'll have to install XP first and then install Vista
on top of XP. That could easily mean nearly an hour wasted. If you're
paying someone to rebuild your computer, this will mean an extra hour of
labor that will be billed to you for the installation of Windows XP. Will
Microsoft pick up the extra hour tab from Geek Squad for everyone?

Some might just say tough; you don't have to buy Windows Vista Upgrade
Edition if you don't like the terms of the agreement. But the problem is
that there are probably already millions of people who bought in to the
promise of Vista upgrade coupons during this last holiday shopping season
with their new computers or their copy of Windows XP and they weren't told
that the upgrade terms have been changed. The Vista Upgrade coupons were
used to lure people in to buying brand new computers for the holiday 2006
shopping season when many people would have probably opted to wait until
after Vista launches at the end of January had they known about these new
restrictions. Now these people are going to be in for a big shock after
they wipe their computers and find out that their copy of Vista won't
install without XP on the computer.

So why is Microsoft making a bone headed decision like this? One
possibility is that Microsoft is afraid that people might try to keep
running XP or Media Center on their existing machines and use Vista on a new
computer. This would mean that Microsoft would be giving away two copies of
Windows for the price of one. While I realize that a company has to make
money off of a commercial Operating System, surely Microsoft could have
worked out a better arrangement. Why not ask people to turn in their old
Windows XP serial number when they get their Full Vista DVD and then
blacklist that serial number from Windows Genuine Advantage. This would be
a fair free trade-up from Windows XP to Windows Vista and no one should
expect to get two versions of Windows for the price of one."

" If Microsoft wants to set things right for people who want to do clean
installs of Windows Vista especially those who bought in to the promise of
Vista coupons during this last holiday season, Microsoft should allow these
people to opt for a trade-up to the full version of Vista where the old XP
serial number is blacklisted on WGA 30 days after the Vista is shipped to
them. That would seem to be the least they can do."

*I agree here and I think it's a shame it's come to that. It didn't have
to.*

I think the only thing that will bring some remedy about isn't feedback from
customers which is hyped way over it's actual efficacy and value by MSFT
marketing. I think what would cause a remedy would be for Vista sales to
fall short of their projections, (and by their I mean people like Brad
Goldberg and Steve Ballmer), and my bet is that may not happen.

George Ou has this question at the end of his article and I'm pasting the
tally at 10:25PM tonight.

Sould Microsoft allow a full trade-up to Vista? (Total Votes at 10:25PM 5,
110

Yes, people should be allowed to trade in for a full version of Vista. (95%)
No, Microsoft didn't do anything wrong. (5%)

Ed Bott wrote this this morning:

He calls the Upgrade MSKB vague. I agree. I've read hundreds of
ridiculously vague MSKBs, and I'm less impressed by 50% of them I read,
infinitely less than the first day I saw one. Some of them are in the same
collection with absurd dialogue boxes from the halls of Windows:

"I'm not certain what's actually going on here. The KB article itself is
ambiguous. In Microsoft's world, a clean install requires booting from
optical media (CD or DVD). Here's Microsoft's definition of a clean
installation, as contained in an earlier KB article:

"A clean installation refers to removing all data from your hard disk by
repartitioning and reformatting your hard disk and reinstalling the
operating system and programs to an empty (clean) hard disk."

This comes from the XP KB below:

How to install or upgrade to Windows XP
http://support.microsoft.com/kb/316941

The Vista Upgrade MSKB is this one and it leaves much to the imagination as
Ed Bott points out:

How to install Windows Vista (See upgrade section of this MSKB)
http://support.microsoft.com/kb/918884/en-us

"So how is the upgrade media going to work? It sounds like it won't be
bootable, which means that you won't be able to start your PC using the
upgrade DVD. Will it include the disk management tools included on a retail
Vista DVD? Will you be able to install Vista without a product key, as you
can with a retail DVD? Will you be able to install Vista to its own
directory or to an existing disk partition without migrating current
settings - what most people outside Redmond consider a "clean install"?"

"I'm not certain what's actually going on here. The KB article itself is
ambiguous. In Microsoft's world, a clean install requires booting from
optical media (CD or DVD). Here's Microsoft's definition of a clean
installation, as contained in an earlier KB article:

A clean installation refers to removing all data from your hard disk by
repartitioning and reformatting your hard disk and reinstalling the
operating system and programs to an empty (clean) hard disk.

"So how is the upgrade media going to work? It sounds like it won't be
bootable, which means that you won't be able to start your PC using the
upgrade DVD. Will it include the disk management tools included on a retail
Vista DVD? Will you be able to install Vista without a product key, as you
can with a retail DVD? Will you be able to install Vista to its own
directory or to an existing disk partition without migrating current
settings - what most people outside Redmond consider a "clean install"?

The answer to all those questions, at this point, is "Nobody knows." At
least, nobody outside of Redmond. So far, the only copies of Windows Vista
that have been distributed to the public and the press have been full retail
copies. I have yet to hear from a single source that has actually seen one
of these upgrade disks and documented the experience. Everything written so
far is just speculation until those disks are in customers' hands tomorrow.
This may turn out to be a headache, as predicted. Or it may turn out to be
much ado about nothing.

Stay tuned…"


Many of us who help here won't be paying and haven't paid anyone a cent to
do anything to repair a computer, but a growing number of people are.
That's significant money that could go for more hardware or software. When
60 minutes featured the "Geek Squad" recently sold to Best Buy, last night,
and other "helpers to the stars", it was estimated that 5% of them know
anything about the gadgets they call in help to set up. Of course reading
the directions is too much trouble, and the segment featured an MIT PhD who
couldn't set up or program his own entertainment center, but was a
significant player in the HDTV standard recently adopted by the U.S. (LOL)
He said directions are still not well written, and I'm sure he's right.

I'd appreciate any info you have and your reaction to this.

Thanks,

CH
 
G

Gerald Fay

I've read this tread 10 times, and it leaves me more confused
then ever. Please help with these questions:

#1 it is my understanding that the upgrade version of Vista
Business requires a full install of XP pro to be present on the
machine. (this differs from all previous additions of Windows
which only required you to place the CD in the drive to verify
a legitimate CD). True?

#2 the upgrade version will lack certain tools which help to
restore Vista in case of a system crash, or worse an
installation crash. True?

#3 the upgrade version has OEM status and cannot be transfered
to another computer?
 
C

Chad Harris

Mike--

"Herein lie some of the issues with OEM media and the fact that your
"support" is at the behest of the OEM to provide a method that suites
them best."

That's just the point. What has suited them best for years has been
horribly ineffective for most end users. It never affects me and it never
affects a lot of the people who help on this group, but it sure impacts
thousands and thsouands of people I consider their victims. I'd like to
change this landscape.

"I'll get back to you on the upgrade DVDs." The fact that you aren't sure,
and a lot of us who are all over MSFT info aren't sure, and that Ed Bott
wasn't sure at 9:30AM this morning I think reflects a lot about MSFT's lack
of ability to communicate clearly as to what an Upgrade Vista DVD can do,
even after it has gone on sale publicly for two and a half hours in my city
and a lot of others.

I didn't say, imply, infer, or even vaguely reference "repairing a device."
I have no clue where you got that idea. Everything I wrote was about the
inadequacy of anything less than a bootable XP or Vista DVD to repair the
OS. I wouldn't call an OEM for any other reason than if I had a faulty
peice of hardware within warranty to get a replacement. I sure as hell
wouldn't need them for "tech support" unless I wanted to put a Jon Stewart
parady tape together for Youtube the way he does with Bush and Cheney when
he showcases their imbecility on the way forward to exponentially more Dover
coffins.

I don't even know how you could use the word "support" in the context with
any OEM named partner. That's simply incredible. It's not by accident that
so many posts over the years on these newsgroups chronicle how crappy OEM
"support" is and why do you think Dell has announced they spent #100 million
on support (if what they told the major print and web media outlets is true.

You wrote and intimated (correct me if I don't summarize you accurately
that the 300 OEM named partners don't have any requirement to provide (a CD
in XP) and a DVD in XP and you say what they are doing is "acceptable". I
couldn't agree more since what you call accepatable hasn't worked worth a
damn for your neighbors or people you bump into that haven't backed up. The
Recovery CD works rarely to fix XP, and it won't do a repair install. So if
someone weren't backed up, they wouldn't get their OS back. It's not going
to do any more or work any better in Vista. You really have a strange idea
of acceptable. I guess your definition means their won't be significant
class action suits against the OEM named partners for failing to provide
anything that works.

I was never talking about repairing a device and you can't construe anything
I wrote in your wildest dreams to refer to a device. I'm talking about
fixing the Windows Operating system and I've been specific on the tools I'm
talking about to do it below with respect to Vista. With respect to XP, the
one missing from the worthless recovery mechanisms they provided to people
the last six years was a Repair Install--and one of the most valuable tools
to fix XP no boots when the others fail.

Let me be clear here. I wouldn't call an OEM manufacturer unless I needed
to return a part. I don't need their tech support which is outsourced to
support companies who outsource it to Indian call centers with poorly
trained personnel, and it is atrocious in many many cases.

1) I know what the OEMs are required to provide and so do you. But I've
also seen (and of course they should be well backed up and preferrably with
an image but during the reign of XP I encountered hundreds of people on
groups and forums who weren't. And as I've said before in my experience the
ability to recover a non-bootable XP with a recovery disc to "returning a
factory PC to as shipped" happens rarely.

2) Returning it "as shipped" even if it did occur with any frequency and it
doesn't with their partitions hidden or not or recovery discs for those who
aren't backed up would be little consolation. We're talking a whole bunch
of busloads of masters theses and I mean this. Maybe Vista and One Care's
backups will change this landscape.

3) Do you support that if the Upgrade DVD is bootable, and can access the
tools I named above and they fail, that someone has to install Windows XP
first and activate it before they can reinstall Vista? I think that's
pathetic and you saw one remedy George Ou offered above.

Please read my post to Colin in this thread "Colin how about this?" I'd
appreciate your reaction as well.

I'm asking you to take a look at the same short articles I asked Colin to:

What's the real story with Vista upgrades? (Ed Bott)

http://blogs.zdnet.com/Bott/?p=189

Vista Upgrade Edition is lame by design (George Ou)

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589

Vista "upgrade" drops compliance checking, requires old OS to install (Ken
Fisher)
http://arstechnica.com/news.ars/post/20070128-8717.html


Ed Bott wasn't sure this morning if the upgrade DVD was bootable, and I'm
not sure as people are buying them in the stores now at Vista parties. I
wish I had one in my hands, but unless I help a neighbor or a friend, it's
not going to happen. I've always dealt with the full version during the
past many months, and no one has had access to an upgrade DVD outside MSFT.

We've had this discussion before, and let me put things in less formal
language than you do. Legally the OEMs have no obligation to help people
fix their computer--it would be hard to think of ligitation as a result of
the failure of 300 OEM named partners of MSFT to make it easier for people
to fix their software.

I don't think there are many Windows fixes I can't get done, but I want one
tool to do it, and that's an XP CD to do a repair install if I need to for
XP, or a Vista DVD that's bootable for Vista with access to

Win RE including within the Win RE environment

1)Startup Repair
2) System Restore *from Win RE
3) the ability to restore the boot sector
4) to be able to use the Bootrec.exe tool

and 3 and 4 are outlined in these MSKBs:

How to troubleshoot scenarios in which the rollback phase was unsuccessful
after you upgrade from Windows XP to Windows Vista
http://support.microsoft.com/kb/927523/en-us

How to use the Bootrec.exe tool in the Windows Recovery Environment to
troubleshoot and repair startup issues in Windows Vista
http://support.microsoft.com/kb/927392/en-us

You sure as hell can't get them done with a recovery partition or recovery
disc from an OEM and what you don't like to acknowledge is the full
picture-- that MSFT has actively twisted the arm of every OEM named partner
(all 300 of them contracturally) not to ship a full XP or Vista DVD. It's
no accident that the guy who leads OEM as a VP at MSFT is an accountant with
no training in software. This choice is reflected in the OEM policy towards
no significant tools to repair the OS shipped with OEM manufactured
computers (from the named partners--I'm not referring to hard working system
builders here who often do supply an OS CD or DVD soon to their customers).

Dell has told MSFT they refuse to carry on this bad tradition with Vista
(I don't know if you've noticed that or not). Dell also claimed in the NY
Times that they spent $100 million in Tech Support because focus groups
overwhelmingly told them their tech support sucked. It still is pathetic,
and it parallels MSFT's end user support which has nothing to do with MSFT
except that they hired Convergys who outsources Tech Support predominantly
to Indian cities and 9/10 calls will get you someone on the other end that
knows as much about Windows and Office as you do about repairing an aneurysm
at the Circle of Willis.

I wonder if you noticed the somewhat manipulative and disingenous context
where MSFT sold people certificates to upgrade who didn't realize the
situation that they had to use a previous legacy OS and register it before
they could install the Vista upgrade. I mean this in all fairness to MSFT
and the writers of the articles (at least two of them) underscored this as
well. I think it was because the marketing team, and people like Brad
Goldberg and Jim Allchin evolved this during the last two months on the
fly--and it has been unfortunate their upgrade decisions will have the
results the articles point out and I tried to underscore in the post to
Colin.

It's expressed well here in this article from George Ou that I linked above
and hope you will read:

"In the past, Microsoft has always respected their customer's time and
allowed upgrade versions of Windows to install on a fresh machine so long as
the customer could provide proof of possession of the old software. These
new Vista Upgrade DVDs which I'm assuming have already been stamped out will
lack the ability to install on a system unless Windows XP or 2000 was
present. This means anyone looking to do a fresh install for any reason
will not be able to. Someone who is doing disaster recovery after a hard
drive failure or a virus infection won't be able to wipe their hard drive
and install Vista, they'll have to install XP first and then install Vista
on top of XP. That could easily mean nearly an hour wasted. If you're
paying someone to rebuild your computer, this will mean an extra hour of
labor that will be billed to you for the installation of Windows XP."

So why is Microsoft making a bone headed decision like this? One
possibility is that Microsoft is afraid that people might try to keep
running XP or Media Center on their existing machines and use Vista on a new
computer. This would mean that Microsoft would be giving away two copies of
Windows for the price of one. While I realize that a company has to make
money off of a commercial Operating System, surely Microsoft could have
worked out a better arrangement. Why not ask people to turn in their old
Windows XP serial number when they get their Full Vista DVD and then
blacklist that serial number from Windows Genuine Advantage. This would be
a fair free trade-up from Windows XP to Windows Vista and no one should
expect to get two versions of Windows for the price of one."

" If Microsoft wants to set things right for people who want to do clean
installs of Windows Vista especially those who bought in to the promise of
Vista coupons during this last holiday season, Microsoft should allow these
people to opt for a trade-up to the full version of Vista where the old XP
serial number is blacklisted on WGA 30 days after the Vista is shipped to
them. That would seem to be the least they can do."

*I agree here and I think it's a shame it's come to that. It didn't have
to.*

I think the only thing that will bring some remedy about isn't feedback from
customers which is hyped way over it's actual efficacy and value by MSFT
marketing. I think what would cause a remedy would be for Vista sales to
fall short of their projections, (and by their I mean people like Brad
Goldberg and Steve Ballmer), and my bet is that may not happen.

George Ou has this question at the end of his article and I'm pasting the
tally at 10:25PM tonight.

Sould Microsoft allow a full trade-up to Vista? (Total Votes at 10:25PM 5,
110)

Yes, people should be allowed to trade in for a full version of Vista. (95%)
No, Microsoft didn't do anything wrong. (5%)


I find in 2007 and MSFT 26 or so years old that someone has to set up a full
version of a previous OS and register it if they want to install the next
one surrealistically stupid. I'm sure there will be a large symphonic
chorus including some MVPs who disagree. There has to be a better way.

I also think this point from George Ou's article is valid and he
underscores my point about MSFT being manipulative and disingenuous in their
pre-Holiday marketing:

"Some might just say tough; you don't have to buy Windows Vista Upgrade
Edition if you don't like the terms of the agreement. But the problem is
that there are probably already millions of people who bought in to the
promise of Vista upgrade coupons during this last holiday shopping season
with their new computers or their copy of Windows XP and they weren't told
that the upgrade terms have been changed."

"The Vista Upgrade coupons were used to lure people in to buying brand new
computers for the holiday 2006 shopping season when many people would have
probably opted to wait until after Vista launches at the end of January had
they known about these new restrictions. Now these people are going to be
in for a big shock after they wipe their computers and find out that their
copy of Vista won't install without XP on the computer."

I agree. They will be and we're already seeing the first posts reflecting
that shock this week here. I don't think it was fair to suck these people
in without letting them know the facts, and part of this may be because MSFT
was doing this on the fly with Jim Allchin the final "decider," since I know
Jim has to sign off on something like this. I think at some point Jim's
friends and neighbors will let him hear about this.

George Ou had what to me seems a feasible alternative:

" Worthwhile? Arstechnica is reporting that Windows Vista Upgrade edition
will not permit "clean" installs like all previous versions of Windows
Upgrade editions. Will Microsoft pick up the extra hour tab from Geek
Squad?This is another one of those "what were you thinking" moments for
Microsoft management similar to their bone headed decision to lock the
retail version of Vista to one hardware migration. Microsoft backed out of
their ridiculous license change after Ed Bott sounded the alarm and others
picked up on the story. So Vista Upgrade Edition should really be called
Vista "Not Clean" "time waster"

[Update 4:10AM - A reader clarifies that you can technically do a clean
install by telling Vista to wipe the hard drive before installing after it
confirms a full copy of Windows XP is installed. This however is still lame
because you can't just install Vista on a freshly formatted hard drive and
it will still be a huge time waster.]


I backup in several ways, and I've used the Vista Backup and One Care
backups for months to get a feel for them, although they aren't my backup of
choice. Also if you have several GB to backup, they take a lot longer than
imaging software like Ghost or Acronis. The Win One Care team has stated
that in studies done, MSFT found that as high as 75-80% of all home users
don't back up. I hope this changes.

I have access to all the Vista tools, but that doesn't of course guarantee
they will always work. Startup Repair (why it was named startup is a good
question since it can be a fixer when startup isn't an issue) has been
useful when it worked. It occasionally needs to be repeated 2-3 times.

I don't have, need or want an upgrade DVD but all of us are concerned about
the people who do. I also am concerned about a company with so many bright
people doing what Ed Bott, and the other two authors I linked to posted with
an upgrade DVD particularly if it is not bootable and then cannot access the
Win RE environment. I think it would qualify as a board certified
"bonehead" as George Ou called it, "what were they thinking at Redmond
moment."

The fact that it went on sale with so many experts not knowing what the
upgrade DVD does showcases how poorly Microsoft is communicating with the
public on how upgrade scenarios and the DVD work this late in the game.

CH

______________________________________________________________________________________________

Today's Definition of Disingenuous:

The definition of disingenous is Tony Snow who says that with Dan Bartlett,
Carl Rove and Dick Cheney set to testify in the Libby trial the White House
is paying "no attention" to the trial. That's like saying if your cornered
by a bear in a cave in the woods, you could care less about what a bear is
or does weighs or where his teeth might be in the next 30 seconds. LOL to
the 64th.
 
C

Chad Harris

Gerald--

#1 It's true and consummately a boneheadedly stupid move on the part of
Microsoft. They could have easily ask people to turn in their old Windows
XP serial number when they get their Full Vista DVD and then blacklist that
serial number from their Software Protection Program (the Vista incarnation
of Windows Genuine Advantage). It will require an extra 45 minutes or an
hour of time anytime they want to format and reinstall because none of
Vista's tools will fix a serious problem because they have to reinstall the
legacy OS and activate it first before they can reinstall the Vista upgrade.

#2 I'm sorry if I was wrong about this. We're trying to confirm whether the
Upgrade DVD is bootable. If it's bootable, and I don't know where Colin
Barnhorst whose posts are about 110% precise and accurate consistently has
gotten this information. Several of us have emailed people at MSFT to
clarify this as soon as we can. If the Upgrade DVD is not bootable, what I
said about lack of access to those tools is true. If it is, then I will
apologize for being wrong.

We haven't had access to *an upgrade DVD although many of us have had Vista
RTM for a good while.

#3 The upgrade DVD from MSFT doesn't have OEM status, unless it's an "OEM
DVD" which MSFT does make and circulate under certain conditions, but does
not sell in retail stores, and you could install it after first installing
and activating the legacy OS to one computer and if you formatted computer
#1 you could then put it on one computer #2 at a time.

Please read these:

What's the real story with Vista upgrades? (Ed Bott)

http://blogs.zdnet.com/Bott/?p=189

Vista Upgrade Edition is lame by design (George Ou)

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589

Vista "upgrade" drops compliance checking, requires old OS to install (Ken
Fisher)
http://arstechnica.com/news.ars/post/20070128-8717.html

The Vista Upgrade MSKB is this one and it leaves much to the imagination as
Ed Bott points out:

How to install Windows Vista (See upgrade section of this MSKB)
http://support.microsoft.com/kb/918884/en-us


CH
 
C

Colin Barnhorst

The discussion of "clean" by Ed describes a classic clean install. That is
what we cannot do with an x86 upgrade edition. However, MS uses the term
"clean" with regards to Vista as "does not retain files, settings, and apps"
without reference to a format. Also, Ed does not mention that an x64
upgrade edition works differently and probably does allow a true classic
clean installation since you don't have to run the old OS. The problem with
the x86 UE is that it has to run from a desktop and that locks the system
volume on which the user must replace the old OS with Vista. It's the old
problem of not being able to format a locked volume.

But in a sense this is all a red herring. This business of not being able
to reformat is, at least partly, not news. Remember that no version of
Windows has ever permitted the user to reformat the system drive in an
upgrade scenario. If you are running Win98 and want to perform an
upgrade-in-place, you start Win98 and insert the XP upgrade cd in the tray.
The XP splash screen appears on the Win98 desktop and off you go. There is
no way to reformat the system drive because Win98 is using it and so it is
locked.

What has changed is that folks who took advantage of the use of an upgrade
cd to set up Win98/XP dual boots cannot do the same thing with XP/Vista
using an upgrade edition. This form of casual copying has been curbed. Now
a lot of users like you and me were taking advantage of being able to do a
classic clean install without trying to cheat on the dual boot thing. In
fact far more users used the procedure properly just to reinstall the system
from time to time than users who were casual copying. We who used the cd
boot method to get a clean install now lose that priviledge because of the
users who were cheating.

Keep in mind that is pretty clear from Ed's blog that he only had access to
the upgrade functionality of a full edition and did not actually have an
upgrade edition pk when he wrote the article. There a few key points that
are missing that suggest that to me. The failure to cover the how the x64
UE works is the most significant.

As far as George goes, he is confusing some things too. He talks about
upgrade editions as though there really is a physical retail upgrade edition
dvd that is different from a retail standard (full) edition dvd. But we
already know there is no such thing. There are only retail dvd's, both x86
and x64.

Setup is programmed to branch on the pk, not only by edition, but also by UE
vs Standard (full). When you enter a pk you tell Setup two things: the
installation logic and the manifest (edition) to be followed. The logic
followed by the x86 version of Setup also varies slightly from the x64
version of Setup.

The upgrade edition logic is slightly different from the standard (full)
edition logic. As mentioned, the logic also varies according to the bitness
of Setup as an app. However, whichever logic is selected, the same manifest
is followed. That is why the same pk installs the edition you paid for
regardless of whether you are running the x86 or x64 version of Setup.

Ken Fisher is a little misleading also. He claims compliance checking is
dropped. It isn't. The methodology is just changed. Rememer Darrell told
us, and demostrated, that a compliance check follows entry of an upgrade
edition product key. Ken should have said that compliance checking no
longer relies on shiny media. Version checking also leads Setup to turn the
upgrade option off or on. It should lead to turning off target volume
selection as well so that if you entered an upgrade edition pk, the target
has to be the same volume which was passed during the compliance check.
This would be nothing new, because with XP and earlier if you launched Setup
from the desktop of the legacy OS there was no question that the upgrade
would be performed on the system volume of the legacy OS. There was none of
this nonsense about installing to a different volume.

I know that an upgrade edition dvd is bootable because there is no such
animal. Chew on that one! :)

What I am saying is that when Darrell reported on his experiments with an
x64 dvd he booted it and then entered an upgrade edition pk he had obtained.
Notice that he did not boot with an x64 upgrade edtion dvd, he booted with a
dvd and then entered the UE pk. Even disregarding that, he said explicitly
on a couple of other occasions that there are not different retail dvd's,
only different upgrade and standard product keys. Also, I have seen
comments from Vista team members that the WinRE and its tools are available
for all editions of Vista, upgrade and standard, by booting with the dvd.

The only dvd's that I have heard about that are not bootable are the volume
license dvd's. I haven't verified that but that's my understanding. You
might want to check that out.

You are probably right about folks not being properly briefed on this one.
The reason is obvious. People are failing to realize that all of their
urban legends and assumptions may be wrong this time out and they just are
not listening to the little tell-tale facts that should set off the alarms.
This is especially true in the local offices. It looks to me like they got
the one simple sceario explaned to them and none of the variations. They
all seem to have gotten the x86 upgrade scenario down, but have no idea that
x64 is different. Even the culture at MS does not seem to realize the
support and documentation implications of now having two distinct consumer
platforms, x86 and x64. All the answers assume the user is using x86.
After all, what else could he be using?
 
R

Rock

I've read this tread 10 times, and it leaves me more confused
then ever. Please help with these questions:

#1 it is my understanding that the upgrade version of Vista
Business requires a full install of XP pro to be present on the
machine. (this differs from all previous additions of Windows
which only required you to place the CD in the drive to verify
a legitimate CD). True?
Correct.

#2 the upgrade version will lack certain tools which help to
restore Vista in case of a system crash, or worse an
installation crash. True?

We don't have definitive info on this but it seems that is not true as info
is developing now.
#3 the upgrade version has OEM status and cannot be transfered
to another computer?

Not true. The upgrade is retail. If it's removed from one system it can be
moved to another, however, there has to be a qualifying OS on that new
system, and if the plan was to also move the qualifying OS to the new
system, if that qualifying version is an OEM version of XP, it can't be
moved to a new computer.
 
C

Colin Barnhorst

1. True, no shiny media checks.

I am not sure what you mean by "full install of XP." If you mean a full
edition XP, no. It doesn't matter if the XP is from an OEM, retail upgrade
edition, or standard retail. All qualify. Perhaps you mean activated,
genuine Windows and that is true.

2. Not true. All retail dvd's are the same so all will boot and all will
have the tools. Only the product keys are different.

3. Not true. All retail upgrade and standard copies of Vista are
tranferrable.

The problem you are picking up on relates to the old OS, not Vista. If the
old OS is OEM then it cannot be transferred. Therefore if you get a new
computer you also have to get a new qualifying OS to use for the Vista
upgrade edition when you install Vista on the new computer.

If you have such a setup it is better to break the dependency chain and just
buy a full edition of Vista. By the time you buy a copy of Win2k or XP
somewhere so that you have a qualifying OS on the new computer which will be
acceptible to the Vista upgrade installer you might well wind up spending
more than the price of a full edition of Vista now.
 
G

Gerald Fay

1. True, no shiny media checks.

This is Bad...Thank heavens for Acronis. I will make a backup
image copy of XP and keep it forever, just in case.
2. Not true. All retail dvd's are the same so all will boot and all will
have the tools. Only the product keys are different.

This is good..I was thinking of downloading Vista, but because
of the potential need for the restore and repair tools, which
are not supplied with the online download, I think I will order
the DVD.
3. Not true. All retail upgrade and standard copies of Vista are
tranferrable.

Also good,

Thanks
 
M

Mike Brannigan

Replying inline so bare with me.

Chad Harris said:
Mike--

"Herein lie some of the issues with OEM media and the fact that your
"support" is at the behest of the OEM to provide a method that
suites
them best."

That's just the point. What has suited them best for years has been
horribly ineffective for most end users. It never affects me and
it never affects a lot of the people who help on this group, but it
sure impacts thousands and thsouands of people I consider their
victims. I'd like to change this landscape.

I can't comment as the OEMs do what they wish to do - if the situation
was having such an adverse effect on their customers then those
customers would vote with their feet and wallets and move to another
OEM that offered them better support. Market forces would move the
OEMs position.
"I'll get back to you on the upgrade DVDs." The fact that you
aren't sure, and a lot of us who are all over MSFT info aren't sure,
and that Ed Bott wasn't sure at 9:30AM this morning I think reflects
a lot about MSFT's lack of ability to communicate clearly as to what
an Upgrade Vista DVD can do, even after it has gone on sale publicly
for two and a half hours in my city and a lot of others.

It has nothing to do with me "not being sure" of anything - I have a
life and other more pressing work related matters then answering
questions in a group filled with repeat questions from people too lazy
to do any research on their own behalf etc (not you, just a general
rant about the questions here at the moment).

BUT to address the question at hand. I have just been using a Windows
Vista Business Edition Upgrade DVD and
1. it is bootable
2. does allow full access to all of the Repair options the link after
the selection of language.
I didn't say, imply, infer, or even vaguely reference "repairing a
device." I have no clue where you got that idea. Everything I wrote
was about the inadequacy of anything less than a bootable XP or
Vista DVD to repair the OS.

By repair a device I meant repair a PC that has suffered some problem
that leads the user to attempt to "repair" the OS.
I wouldn't call an OEM for any other reason than if I had a faulty
peice of hardware within warranty to get a replacement. I sure as
hell wouldn't need them for "tech support" unless I wanted to put a
Jon Stewart parady tape together for Youtube the way he does with
Bush and Cheney when he showcases their imbecility on the way
forward to exponentially more Dover coffins.

The point is that casual end users ARE expected to contact the OEM for
OS support and not generally attempt a do it yourself repair.
I don't even know how you could use the word "support" in the
context with any OEM named partner. That's simply incredible. It's
not by accident that so many posts over the years on these
newsgroups chronicle how crappy OEM "support" is and why do you
think Dell has announced they spent #100 million on support (if what
they told the major print and web media outlets is true.

I cannot comment on individual OEMs support capabilities.
You wrote and intimated (correct me if I don't summarize you
accurately that the 300 OEM named partners don't have any
requirement to provide (a CD in XP) and a DVD in XP and you say what
they are doing is "acceptable".

Correct they are not required by Microsoft or under the terms of their
licensing agreements to provide original media. They should provide
means to restore the device to as shipped state.
I couldn't agree more since what you call accepatable hasn't worked
worth a damn for your neighbors or people you bump into that haven't
backed up. The Recovery CD works rarely to fix XP, and it won't do
a repair install. So if someone weren't backed up, they wouldn't get
their OS back.

Not entirely true - I have personal used and tested a large number of
OEM PCs with recovery DCs or partitions and they all successfully
restored the device to as shipped. In some cases this may have been a
destructive restore and lost any data not backed up and removed any
additional applications that the user installed. IN other cases where
the OEM had chosen to partition the disk for OS and Data separately
the restore only impacted the OS partition and the post ship installed
applications.
You seem to keep harping on about a repair install - this is not a
required option for an OEM. And for a great many of none technical PC
"consumer" it is also not an option many of them would request or
understand. The ability to get the machine back to as shipped -
install a couple of apps then be operational is easier for may then
understanding the risks, issues and technicalities of OS repair
installs and the putting back of hotfixes or service packs, messages
about older or newer version of system files etc. You need to
consider that this is not a real option for a home consumer that is
not technical and looks at their PC as just a device like a DVD player
or TV. They don't upgrade it by any means other then buying a new
one, they don;t go digging around the OS or trying to repair or
modify things. Think of this in terms of car owner ship. Most know
to put gas, oil and air in the tires, but a smaller population want
to replace the engine or update the brakes or suspension. OEM
provided PCs with preinstalled Operating systems are targeted at the
mass consumer market, who are served by that OEM community.
It's not going to do any more or work any better in Vista. You
really have a strange idea of acceptable. I guess your definition
means their won't be significant class action suits against the OEM
named partners for failing to provide anything that works.

I was never talking about repairing a device and you can't construe
anything I wrote in your wildest dreams to refer to a device. I'm
talking about fixing the Windows Operating system

So was I
and I've been specific on the tools I'm talking about to do it below
with respect to Vista. With respect to XP, the one missing from the
worthless recovery mechanisms they provided to people the last six
years was a Repair Install--and one of the most valuable tools to
fix XP no boots when the others fail.

And a tool not entirely suited to consumer users, but I think we have
covered this.
Let me be clear here. I wouldn't call an OEM manufacturer unless I
needed to return a part. I don't need their tech support which is
outsourced to support companies who outsource it to Indian call
centers with poorly trained personnel, and it is atrocious in many
many cases.

Good for you - but lots of none technically savvy users DO call their
OEM for OS and other support issues.
1) I know what the OEMs are required to provide and so do you. But
I've also seen (and of course they should be well backed up and
preferrably with an image but during the reign of XP I encountered
hundreds of people on groups and forums who weren't.

Hundereds from Millions of OEM supplied machines and users using their
support and services.
And as I've said before in my experience the ability to recover a
non-bootable XP with a recovery disc to "returning a factory PC to
as shipped" happens rarely.

Sorry to disagree - but it does and is one of the supported scenarios
that OEMs provide this facility for. An OEM is potentially not going
to be keen to spend an inordinate amount of time with a none technical
user talking them through a repair install with all of the itinerant
issues we have discussed when they can tell the person to boot the PC
and Press a function key to put a DVD in and turn the machine on.
(yes issues around apps reinstall - but it the user did it once they
can do it again, and data should be backed up or in many cases on
another partition not touched by the reinstall).
2) Returning it "as shipped" even if it did occur with any frequency
and it doesn't with their partitions hidden or not or recovery discs
for those who aren't backed up would be little consolation. We're
talking a whole bunch of busloads of masters theses and I mean this.
Maybe Vista and One Care's backups will change this landscape.

Indeed lack of user backups is a concern and solutions like OneCare
and the backup tools in Vista will hopefully respond to this issue
making various recovery scenarios even more palatable them a complex
risky "repair install"
3) Do you support that if the Upgrade DVD is bootable, and can
access the tools I named above and they fail, that someone has to
install Windows XP first and activate it before they can reinstall
Vista? I think that's pathetic and you saw one remedy George Ou
offered above.

The Upgrade DVD is bootable (at least the ones I've tried are). Why
would the tools fail? Start-up Repair, System Restore, Complete System
Restore, are not related to activation or the existence of any
previous OS as they are dealing with the current system and this is
not a reinstall but recover or repair of certain OS components.
If an end user wish to completely reinstall there PC then yes if they
are using an upgrade DVD they have to have a previously installed
genuine and activated OS. Personally I am pleased to see this move
away from the nonsense of just putting a CD/DVD in the drive etc.
This is after all an upgrade and you should be genuinely verified as
such.
Now as a technically savvy person who is doing this upgrade as opposed
to a none technical consumer this is not a hurdle as you know how to
image your PC for an extremely fast rebuild to XP if you wish - but of
course why should you even bother with that if you make a complete
backup using the Vista tools post upgrade you can then boot from your
upgrade DVD and restore that using the option I mention above - faster
and smoother then a rebuild.

Please read my post to Colin in this thread "Colin how about this?"
I'd appreciate your reaction as well.

I'm asking you to take a look at the same short articles I asked
Colin to:

What's the real story with Vista upgrades? (Ed Bott)

http://blogs.zdnet.com/Bott/?p=189

The article contains errors and the author does not have a full
understanding of the setup process for Vista.
Vista Upgrade Edition is lame by design (George Ou)

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589

Slightly better as the they are beginning to see that even with an
installed OS this upgrade can remove it completely if you wish (or at
least move it to an old folder). So there only gripe is having to
have an existing genuine actuated XP OS installed - well you would
wouldn't you ?
I mean you have a PC that you want to upgrade so it will already have
a genuine actuated XP OS installed, the upgrade will remove that from
the harddisk so where's the issue - this is an UPGRADE so it is
actually a fair assumption to make and require and frankly costs the
end user you is technically savvy no time at all - as it is either
already there or they can put an image back or once the do this for
the fist time they image the Vista post upgrade install. Sorry this
is just not actually an issue.
Vista "upgrade" drops compliance checking, requires old OS to
install (Ken
Fisher)
http://arstechnica.com/news.ars/post/20070128-8717.html

So what ? I think we have covered this by now. Compliance checking
by looking for a fully installed and activated genuine XP is the most
accurate method of validating your eligibility to upgrade. Anything
else and I have some other discussed is just not as good or accurate.
And I'm sorry to keep going on about this but this is an upgrade so
you WILL already have an installed OS and the upgrade setup can remove
that existing install if you wish. And technically savvy users are not
faced with a problem either or doing this in the future if they do one
of the things we have discussed above.
Ed Bott wasn't sure this morning if the upgrade DVD was bootable,
and I'm not sure as people are buying them in the stores now at
Vista parties. I wish I had one in my hands, but unless I help a
neighbor or a friend, it's not going to happen. I've always dealt
with the full version during the past many months, and no one has
had access to an upgrade DVD outside MSFT.

We've had this discussion before, and let me put things in less
formal language than you do. Legally the OEMs have no obligation to
help people fix their computer--

Legally maybe not - but as regards there licensing etc my
understanding is they are responsible for provision of support for
hardware and OS. (and reset to as shipped)
it would be hard to think of ligitation as a result of the failure
of 300 OEM named partners of MSFT to make it easier for people to
fix their software.

The OEMs are not required to let anyone fix "their" software. They
support the shipped system and provide methods of recovering that back
to as shipped and providing support for the complete platform to the
end user. Should the end user take that platform outside of the
supported configuration of the OEM they are within their rights to ask
the end user to return it to as shipped or to some other known state
to help the OEM diagnose and if possible resolve the issue (in the
event of it being an issue with their supplied components hw or sw).

I don't think there are many Windows fixes I can't get done, but I
want one tool to do it, and that's an XP CD to do a repair install
if I need to for XP, or a Vista DVD that's bootable for Vista with
access to

Win RE including within the Win RE environment

1)Startup Repair
2) System Restore *from Win RE
3) the ability to restore the boot sector
4) to be able to use the Bootrec.exe tool

and 3 and 4 are outlined in these MSKBs:

How to troubleshoot scenarios in which the rollback phase was
unsuccessful
after you upgrade from Windows XP to Windows Vista
http://support.microsoft.com/kb/927523/en-us

How to use the Bootrec.exe tool in the Windows Recovery Environment
to
troubleshoot and repair startup issues in Windows Vista
http://support.microsoft.com/kb/927392/en-us

All achievable and tested with a Business Edition Upgrade DVD today.

It's expressed well here in this article from George Ou that I
linked above and hope you will read:
<arcticle repret etxt removed>

Yes I read it and don;t really have any more comment that I have
already made. You can boot from an upgrade DVD, you can run the repair
tools, I have no issue with an upgrade requiring an end user already
have an installed OS as they WILL. Reinstalling an upgrade , so you
either just do a complete restore from your post upgrade system you
backup up and can use from the tools on the bootable upgrade DVD or
you put back your XP image and reinstall the upgrade (which seems
pointless given the first option).
I find in 2007 and MSFT 26 or so years old that someone has to set
up a full
version of a previous OS and register it if they want to install the
next
one surrealistically stupid.

Nope it is an upgrade. You already have the previous OS on your PC
when you went out and bought your UPGRADE DVD. If you are consumer
then this is no none issue as this is perfectly reasonable assumption.
If you are a technically savvy user then it poses no issue as we have
now discussed over and over.
I also think this point from George Ou's article is valid and he
underscores my point about MSFT being manipulative and disingenuous
in their pre-Holiday marketing:

"Some might just say tough; you don't have to buy Windows Vista
Upgrade
Edition if you don't like the terms of the agreement. But the
problem is
that there are probably already millions of people who bought in to
the
promise of Vista upgrade coupons during this last holiday shopping
season
with their new computers or their copy of Windows XP and they
weren't told
that the upgrade terms have been changed."

There have never been any TERMS to change - just because some users
have experience one form of compliance checking (a very poor one at
that of just providing a CD) then there is no reason to assume that
compliance checking will not get firmed up to something a little more
reliable such as actually having the previous genuine and activated OS
installed. Its not like it really makes that big a deal to a
technically savvy user who understand how the Vista setup works and
how to do backups and restores of operating systems and images.
"The Vista Upgrade coupons were used to lure people in to buying
brand new
computers for the holiday 2006 shopping season when many people
would have
probably opted to wait until after Vista launches at the end of
January had
they known about these new restrictions. Now these people are going
to be
in for a big shock after they wipe their computers and find out that
their
copy of Vista won't install without XP on the computer."

Why would a consumer wipe a PC? - they bought it, use it with Windows
XP on it - they send in their coupon, they get the DVD, they put it in
and it upgrades their OS. Done.
No problems with that. Remember this is an OEM machine and thus the
OEM will still be responsible for your support so if they supply you
with an upgrade package it may well not be a just a regular OEM
upgrade DVD - it is again reasonable that they provide you with more
then this to enable them to put your machine into a supported
configuration, with the new OEM provided OS.
I agree. They will be and we're already seeing the first posts
reflecting
that shock this week here. I don't think it was fair to suck these
people
in without letting them know the facts, and part of this may be
because MSFT
was doing this on the fly with Jim Allchin the final "decider,"
since I know
Jim has to sign off on something like this. I think at some point
Jim's
friends and neighbors will let him hear about this.

What facts did he need to know - it is an upgrade. The requirement to
have a previously installed OS is new but then again so is the setup
engine and process, none of which has any real impact on consumer end
users who will not be expecting to wipe the HD and it doe snot impact
technical users who understand what is going on.
George Ou had what to me seems a feasible alternative:

" Worthwhile? Arstechnica is reporting that Windows Vista Upgrade
edition
will not permit "clean" installs like all previous versions of
Windows
Upgrade editions. Will Microsoft pick up the extra hour tab from
Geek
Squad?This is another one of those "what were you thinking" moments
for
Microsoft management similar to their bone headed decision to lock
the
retail version of Vista to one hardware migration. Microsoft backed
out of
their ridiculous license change after Ed Bott sounded the alarm and
others
picked up on the story. So Vista Upgrade Edition should really be
called
Vista "Not Clean" "time waster"

[Update 4:10AM - A reader clarifies that you can technically do a
clean
install by telling Vista to wipe the hard drive before installing
after it
confirms a full copy of Windows XP is installed. This however is
still lame
because you can't just install Vista on a freshly formatted hard
drive and
it will still be a huge time waster.]

But this is not the scenario for a consumer purchaser and a technical
person already knows how to work around this with pretty much no
effort at all.
I backup in several ways, and I've used the Vista Backup and One
Care backups for months to get a feel for them, although they aren't
my backup of choice. Also if you have several GB to backup, they
take a lot longer than imaging software like Ghost or Acronis. The
Win One Care team has stated that in studies done, MSFT found that
as high as 75-80% of all home users don't back up. I hope this
changes.

So do I. Frankly there is no excuse for not backing up these days
with the availability of consumer useable software. (Technical user
knows how to do this and if you choose not too then that is up to
you).
I have access to all the Vista tools, but that doesn't of course
guarantee they will always work. Startup Repair (why it was named
startup is a good question since it can be a fixer when startup
isn't an issue) has been useful when it worked. It occasionally
needs to be repeated 2-3 times.

Not my experience of the tool - but that may be another issue.
I don't have, need or want an upgrade DVD but all of us are
concerned about the people who do.

I have no concerns with either the DVD or the tools it provides and
see no real issues for consumer class users using an upgrade DVD or
OEM users being supported by their OEMs.
I also am concerned about a company with so many bright people doing
what Ed Bott, and the other two authors I linked to posted with an
upgrade DVD particularly if it is not bootable and then cannot
access the Win RE environment. I think it would qualify as a board
certified "bonehead" as George Ou called it, "what were they
thinking at Redmond moment."

A moot point as the Upgrade DVD I used today was fully bootable.
The fact that it went on sale with so many experts not knowing what
the upgrade DVD does showcases how poorly Microsoft is communicating
with the public on how upgrade scenarios and the DVD work this late
in the game.

Not at all - the OEMs are fully aware of the situation as are the
Microsoft support staff. Upgrade media has only just become available
to the general public so obviously the peer to peer support community
will take some time to come up to speed on it.
As regards communicating "how an upgrade will work" - what is so hard
for a consumer to understand then go to store, buy DVD, put DVD in
machine (either a running XP or boot from it), and upgrade - hardly
rocket science.

Your argument appears to swing between what the consumer may want and
experience and what a technical person may want or need. I feel that
the commercially available upgrade meets both cases and OEMs do as
OEMs do, and support their platform for consumer users.


--

Mike Brannigan

Chad Harris said:
Mike--

"Herein lie some of the issues with OEM media and the fact that your
"support" is at the behest of the OEM to provide a method that
suites
them best."

That's just the point. What has suited them best for years has been
horribly ineffective for most end users. It never affects me and
it never affects a lot of the people who help on this group, but it
sure impacts thousands and thsouands of people I consider their
victims. I'd like to change this landscape.

"I'll get back to you on the upgrade DVDs." The fact that you
aren't sure, and a lot of us who are all over MSFT info aren't sure,
and that Ed Bott wasn't sure at 9:30AM this morning I think reflects
a lot about MSFT's lack of ability to communicate clearly as to what
an Upgrade Vista DVD can do, even after it has gone on sale publicly
for two and a half hours in my city and a lot of others.

I didn't say, imply, infer, or even vaguely reference "repairing a
device." I have no clue where you got that idea. Everything I wrote
was about the inadequacy of anything less than a bootable XP or
Vista DVD to repair the OS. I wouldn't call an OEM for any other
reason than if I had a faulty peice of hardware within warranty to
get a replacement. I sure as hell wouldn't need them for "tech
support" unless I wanted to put a Jon Stewart parady tape together
for Youtube the way he does with Bush and Cheney when he showcases
their imbecility on the way forward to exponentially more Dover
coffins.

I don't even know how you could use the word "support" in the
context with any OEM named partner. That's simply incredible. It's
not by accident that so many posts over the years on these
newsgroups chronicle how crappy OEM "support" is and why do you
think Dell has announced they spent #100 million on support (if what
they told the major print and web media outlets is true.

You wrote and intimated (correct me if I don't summarize you
accurately that the 300 OEM named partners don't have any
requirement to provide (a CD in XP) and a DVD in XP and you say what
they are doing is "acceptable". I couldn't agree more since what
you call accepatable hasn't worked worth a damn for your neighbors
or people you bump into that haven't backed up. The Recovery CD
works rarely to fix XP, and it won't do a repair install. So if
someone weren't backed up, they wouldn't get their OS back. It's
not going to do any more or work any better in Vista. You really
have a strange idea of acceptable. I guess your definition means
their won't be significant class action suits against the OEM named
partners for failing to provide anything that works.

I was never talking about repairing a device and you can't construe
anything I wrote in your wildest dreams to refer to a device. I'm
talking about fixing the Windows Operating system and I've been
specific on the tools I'm talking about to do it below with respect
to Vista. With respect to XP, the one missing from the worthless
recovery mechanisms they provided to people the last six years was a
Repair Install--and one of the most valuable tools to fix XP no
boots when the others fail.

Let me be clear here. I wouldn't call an OEM manufacturer unless I
needed to return a part. I don't need their tech support which is
outsourced to support companies who outsource it to Indian call
centers with poorly trained personnel, and it is atrocious in many
many cases.

1) I know what the OEMs are required to provide and so do you. But
I've also seen (and of course they should be well backed up and
preferrably with an image but during the reign of XP I encountered
hundreds of people on groups and forums who weren't. And as I've
said before in my experience the ability to recover a non-bootable
XP with a recovery disc to "returning a factory PC to as shipped"
happens rarely.

2) Returning it "as shipped" even if it did occur with any frequency
and it doesn't with their partitions hidden or not or recovery discs
for those who aren't backed up would be little consolation. We're
talking a whole bunch of busloads of masters theses and I mean this.
Maybe Vista and One Care's backups will change this landscape.

3) Do you support that if the Upgrade DVD is bootable, and can
access the tools I named above and they fail, that someone has to
install Windows XP first and activate it before they can reinstall
Vista? I think that's pathetic and you saw one remedy George Ou
offered above.

Please read my post to Colin in this thread "Colin how about this?"
I'd appreciate your reaction as well.

I'm asking you to take a look at the same short articles I asked
Colin to:

What's the real story with Vista upgrades? (Ed Bott)

http://blogs.zdnet.com/Bott/?p=189

Vista Upgrade Edition is lame by design (George Ou)

http://blogs.zdnet.com/Ou/?p=414&tag=nl.e589

Vista "upgrade" drops compliance checking, requires old OS to
install (Ken
Fisher)
http://arstechnica.com/news.ars/post/20070128-8717.html


Ed Bott wasn't sure this morning if the upgrade DVD was bootable,
and I'm not sure as people are buying them in the stores now at
Vista parties. I wish I had one in my hands, but unless I help a
neighbor or a friend, it's not going to happen. I've always dealt
with the full version during the past many months, and no one has
had access to an upgrade DVD outside MSFT.

We've had this discussion before, and let me put things in less
formal language than you do. Legally the OEMs have no obligation to
help people fix their computer--it would be hard to think of
ligitation as a result of the failure of 300 OEM named partners of
MSFT to make it easier for people to fix their software.

I don't think there are many Windows fixes I can't get done, but I
want one tool to do it, and that's an XP CD to do a repair install
if I need to for XP, or a Vista DVD that's bootable for Vista with
access to

Win RE including within the Win RE environment

1)Startup Repair
2) System Restore *from Win RE
3) the ability to restore the boot sector
4) to be able to use the Bootrec.exe tool

and 3 and 4 are outlined in these MSKBs:

How to troubleshoot scenarios in which the rollback phase was
unsuccessful
after you upgrade from Windows XP to Windows Vista
http://support.microsoft.com/kb/927523/en-us

How to use the Bootrec.exe tool in the Windows Recovery Environment
to
troubleshoot and repair startup issues in Windows Vista
http://support.microsoft.com/kb/927392/en-us

You sure as hell can't get them done with a recovery partition or
recovery disc from an OEM and what you don't like to acknowledge is
the full picture-- that MSFT has actively twisted the arm of every
OEM named partner (all 300 of them contracturally) not to ship a
full XP or Vista DVD. It's no accident that the guy who leads OEM
as a VP at MSFT is an accountant with no training in software. This
choice is reflected in the OEM policy towards no significant tools
to repair the OS shipped with OEM manufactured computers (from the
named partners--I'm not referring to hard working system builders
here who often do supply an OS CD or DVD soon to their customers).

Dell has told MSFT they refuse to carry on this bad tradition with
Vista (I don't know if you've noticed that or not). Dell also
claimed in the NY Times that they spent $100 million in Tech Support
because focus groups overwhelmingly told them their tech support
sucked. It still is pathetic, and it parallels MSFT's end user
support which has nothing to do with MSFT except that they hired
Convergys who outsources Tech Support predominantly to Indian cities
and 9/10 calls will get you someone on the other end that knows as
much about Windows and Office as you do about repairing an aneurysm
at the Circle of Willis.

I wonder if you noticed the somewhat manipulative and disingenous
context where MSFT sold people certificates to upgrade who didn't
realize the situation that they had to use a previous legacy OS and
register it before they could install the Vista upgrade. I mean
this in all fairness to MSFT and the writers of the articles (at
least two of them) underscored this as well. I think it was because
the marketing team, and people like Brad Goldberg and Jim Allchin
evolved this during the last two months on the fly--and it has been
unfortunate their upgrade decisions will have the results the
articles point out and I tried to underscore in the post to Colin.

It's expressed well here in this article from George Ou that I
linked above and hope you will read:

"In the past, Microsoft has always respected their customer's time
and
allowed upgrade versions of Windows to install on a fresh machine so
long as
the customer could provide proof of possession of the old software.
These
new Vista Upgrade DVDs which I'm assuming have already been stamped
out will
lack the ability to install on a system unless Windows XP or 2000
was
present. This means anyone looking to do a fresh install for any
reason
will not be able to. Someone who is doing disaster recovery after a
hard
drive failure or a virus infection won't be able to wipe their hard
drive
and install Vista, they'll have to install XP first and then install
Vista
on top of XP. That could easily mean nearly an hour wasted. If
you're
paying someone to rebuild your computer, this will mean an extra
hour of
labor that will be billed to you for the installation of Windows
XP."

So why is Microsoft making a bone headed decision like this? One
possibility is that Microsoft is afraid that people might try to
keep
running XP or Media Center on their existing machines and use Vista
on a new
computer. This would mean that Microsoft would be giving away two
copies of
Windows for the price of one. While I realize that a company has to
make
money off of a commercial Operating System, surely Microsoft could
have
worked out a better arrangement. Why not ask people to turn in
their old
Windows XP serial number when they get their Full Vista DVD and then
blacklist that serial number from Windows Genuine Advantage. This
would be
a fair free trade-up from Windows XP to Windows Vista and no one
should
expect to get two versions of Windows for the price of one."

" If Microsoft wants to set things right for people who want to do
clean
installs of Windows Vista especially those who bought in to the
promise of
Vista coupons during this last holiday season, Microsoft should
allow these
people to opt for a trade-up to the full version of Vista where the
old XP
serial number is blacklisted on WGA 30 days after the Vista is
shipped to
them. That would seem to be the least they can do."

*I agree here and I think it's a shame it's come to that. It didn't
have
to.*

I think the only thing that will bring some remedy about isn't
feedback from
customers which is hyped way over it's actual efficacy and value by
MSFT
marketing. I think what would cause a remedy would be for Vista
sales to
fall short of their projections, (and by their I mean people like
Brad
Goldberg and Steve Ballmer), and my bet is that may not happen.

George Ou has this question at the end of his article and I'm
pasting the
tally at 10:25PM tonight.

Sould Microsoft allow a full trade-up to Vista? (Total Votes at
10:25PM 5, 110)

Yes, people should be allowed to trade in for a full version of
Vista. (95%)
No, Microsoft didn't do anything wrong. (5%)


I find in 2007 and MSFT 26 or so years old that someone has to set
up a full
version of a previous OS and register it if they want to install the
next
one surrealistically stupid. I'm sure there will be a large
symphonic
chorus including some MVPs who disagree. There has to be a better
way.

I also think this point from George Ou's article is valid and he
underscores my point about MSFT being manipulative and disingenuous
in their pre-Holiday marketing:

"Some might just say tough; you don't have to buy Windows Vista
Upgrade
Edition if you don't like the terms of the agreement. But the
problem is
that there are probably already millions of people who bought in to
the
promise of Vista upgrade coupons during this last holiday shopping
season
with their new computers or their copy of Windows XP and they
weren't told
that the upgrade terms have been changed."

"The Vista Upgrade coupons were used to lure people in to buying
brand new
computers for the holiday 2006 shopping season when many people
would have
probably opted to wait until after Vista launches at the end of
January had
they known about these new restrictions. Now these people are going
to be
in for a big shock after they wipe their computers and find out that
their
copy of Vista won't install without XP on the computer."

I agree. They will be and we're already seeing the first posts
reflecting
that shock this week here. I don't think it was fair to suck these
people
in without letting them know the facts, and part of this may be
because MSFT
was doing this on the fly with Jim Allchin the final "decider,"
since I know
Jim has to sign off on something like this. I think at some point
Jim's
friends and neighbors will let him hear about this.

George Ou had what to me seems a feasible alternative:

" Worthwhile? Arstechnica is reporting that Windows Vista Upgrade
edition
will not permit "clean" installs like all previous versions of
Windows
Upgrade editions. Will Microsoft pick up the extra hour tab from
Geek
Squad?This is another one of those "what were you thinking" moments
for
Microsoft management similar to their bone headed decision to lock
the
retail version of Vista to one hardware migration. Microsoft backed
out of
their ridiculous license change after Ed Bott sounded the alarm and
others
picked up on the story. So Vista Upgrade Edition should really be
called
Vista "Not Clean" "time waster"

[Update 4:10AM - A reader clarifies that you can technically do a
clean
install by telling Vista to wipe the hard drive before installing
after it
confirms a full copy of Windows XP is installed. This however is
still lame
because you can't just install Vista on a freshly formatted hard
drive and
it will still be a huge time waster.]


I backup in several ways, and I've used the Vista Backup and One
Care backups for months to get a feel for them, although they aren't
my backup of choice. Also if you have several GB to backup, they
take a lot longer than imaging software like Ghost or Acronis. The
Win One Care team has stated that in studies done, MSFT found that
as high as 75-80% of all home users don't back up. I hope this
changes.

I have access to all the Vista tools, but that doesn't of course
guarantee they will always work. Startup Repair (why it was named
startup is a good question since it can be a fixer when startup
isn't an issue) has been useful when it worked. It occasionally
needs to be repeated 2-3 times.

I don't have, need or want an upgrade DVD but all of us are
concerned about the people who do. I also am concerned about a
company with so many bright people doing what Ed Bott, and the other
two authors I linked to posted with an upgrade DVD particularly if
it is not bootable and then cannot access the Win RE environment. I
think it would qualify as a board certified "bonehead" as George Ou
called it, "what were they thinking at Redmond moment."

The fact that it went on sale with so many experts not knowing what
the upgrade DVD does showcases how poorly Microsoft is communicating
with the public on how upgrade scenarios and the DVD work this late
in the game.

CH

______________________________________________________________________________________________

Today's Definition of Disingenuous:

The definition of disingenous is Tony Snow who says that with Dan
Bartlett, Carl Rove and Dick Cheney set to testify in the Libby
trial the White House is paying "no attention" to the trial. That's
like saying if your cornered by a bear in a cave in the woods, you
could care less about what a bear is or does weighs or where his
teeth might be in the next 30 seconds. LOL to the 64th.
 
C

Colin Barnhorst

You're welcome.

Gerald Fay said:
This is Bad...Thank heavens for Acronis. I will make a backup
image copy of XP and keep it forever, just in case.


This is good..I was thinking of downloading Vista, but because
of the potential need for the restore and repair tools, which
are not supplied with the online download, I think I will order
the DVD.


Also good,

Thanks
 

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