Home Premium to Ultimate Upgrade problem

L

Leaf77

Recently my disk crashed so I had the fun of reinstalling Vista from the
other partition on my disk. All went well until I needed to upgrade to
Ultimate.

Prior to the crash I conducted a Anytime Upgrade, where I purchased the
license file online from Staples. I still have this license file on my disk.

When I try to perform the Anytime Upgrade, it is asking me to purchase
another license to upgrade to Ultimate.

Is there a way around this since I already have a license, or do I have to
buy a retail version of Ultimate?
 
C

Carey Frisch [MVP]

Sign into your personal Digital Locker Account:
https://digitallocker.windowsmarketplace.com/locker.aspx?wa=wsignin1.0

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

:

Recently my disk crashed so I had the fun of reinstalling Vista from the
other partition on my disk. All went well until I needed to upgrade to
Ultimate.

Prior to the crash I conducted a Anytime Upgrade, where I purchased the
license file online from Staples. I still have this license file on my disk.

When I try to perform the Anytime Upgrade, it is asking me to purchase
another license to upgrade to Ultimate.

Is there a way around this since I already have a license, or do I have to
buy a retail version of Ultimate?
 
L

Leaf77

Carey,
Thanks for the reply. I logged onto my Locker account and realized that I
never uploaded my license file here, and I'm having a bit of trouble
uploading it now. Do you have any pointers on how I can get the license file
to my Locker?

Thanks again for your help.
 

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