XP problems

[Guest]

My computer has been acting up for a while. It runs perfectly fine in safe
mode, but does not in normal mode. I have attempted to repair windows xp sp2
by doing a repair by booting it from the cd. I then updated my norton and
windows along with running the malicious software removal tool. The computer
appears to be fine until I reboot. Then IE7 disappears, norton no longer
functions and when you click on the start menu the only option you have is to
log off (there is no option for sutting down the computer) Any help would
be appreciated

 

[Shenan Stanley]

My computer has been acting up for a while. It runs perfectly fine
in safe mode, but does not in normal mode. I have attempted to
repair windows xp sp2 by doing a repair by booting it from the cd.
I then updated my norton and windows along with running the
malicious software removal tool. The computer appears to be fine
until I reboot. Then IE7 disappears, norton no longer functions
and when you click on the start menu the only option you have is to
log off (there is no option for sutting down the computer) Any
help would be appreciated

Tried uninstalling Norton and updating all the hardware drivers from the
respective hardware manufacturers...?

 

[Guest]

Yes I downloaded the Norton unistall utility and then reinstalled Norton

 

[Guest]

My computer has been acting up for a while. It runs perfectly fine in safe
mode, but does not in normal mode. I have attempted to repair windows xp sp2
by doing a repair by booting it from the cd. I then updated my norton and
windows along with running the malicious software removal tool. The computer
appears to be fine until I reboot. Then IE7 disappears, norton no longer
functions and when you click on the start menu the only option you have is to
log off (there is no option for sutting down the computer) Any help would
be appreciated

Did you tried System Restore?.
Have a look in the Event Viewer for error messages(X) that can shed some
light and post it back in your next post by performing the following and also
the System File Checker (SFC) sfc /scannow:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
nass

 

[Guest]

if it runs ok in safe
mode, then it is a good
sign.

you can start the normal
mode referred to as
a clean boot.

http://support.microsoft.com/kb/310353

another trick to start
a clean boot is to
press and hold the shift
key down right after
the windows boot menu.

and keep it pressed until
the desktop icons appear
begin to appear.

if your windows functions
good in normal mode via a
clean boot, then you basically
got the issue resolved because
a third party software or driver
was prevented from loading with
windows.


--

db ·´¯`·.¸. , .


..


message

 

[Kayman]

Yes I downloaded the Norton unistall utility and then reinstalled Norton

Be advised that the *retail* version of Norton can play havoc with your pc.
There are better, more efficient av apps. available.