XP Pro shuts down and reboots on its own

[Pat Jones]

Hi;

For no apparent reason, my 3 year old Gateway desktop gives me the 5 second
shutdown warning and then reboots. I've made no changes to the PC at all.
This was happening a few months ago and then it stopped. Yesterday it
started happening again.
Any thoughts as to why ?

Thanks;

Pat

 

[Girish Ramnath]

boot in safe mode and check the computer. restart the computer keep tapping
F8 or F5, choose safe mode option and login as an administrator and check.

 

[Devil_Himself]

Can you Tell the COmplete warning message ....

Start > Run > eventvwr.msc > copy and paste some of the recent errors

 

[Pat Jones]

There's quite a few and it won't let me copy the messages,. But here's the
most recent:

Error code 00000019, parameter 1 00000020, parameter2 e4de1908, parameter3
e4de1d38, parameter4 0c8602e

Also, when I try to do system restore, I get this error message

An exception occurred while trying to run "C:\WINNT\system32\shell32.dll,
Control_RunDLL
"C:\WINNT\system32\sysdm.cpl",System"

I can't a restore from Safe mose either.

Ideas ?

Thanks

Pat