XP PRO > SB LIVE

R

rick

Can someone please help..

My sons PC had a SB Live card with for some reason stopped working, so
I replaced the card with a new SB Live, but still no Sound, when
loading the drivers the system stated that it could not find the
'Media Control Devices' but it found the Game port?
I was in the process of re-build my PC with New Mboard, CPU and memory
so I replaced my sons Mboard, CPU and memory with my old working
parts.
Once booted my sons PC found all the new Hardware but still it stated
that it could not find the 'Media Control Devices'?
When the PC boots the sound card is found by the BIOS
any ideas..
PC spec

Information taken from "MS System Information' programme V7.0.

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name STEPHEN
System Manufacturer Not Available
System Model Not Available
System Type X86-based PC
Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1673 Mhz
BIOS Version/Date Award Software International, Inc. 6.00 PG,
10/05/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.1106
(xpsp1.020828-1920)"
User Name XXXXX\XXXXXX
Time Zone GMT Daylight Time
Total Physical Memory 511.49 MB
Available Physical Memory 334.00 MB
Total Virtual Memory 1.25 GB
Available Virtual Memory 970.80 MB
Page File Space 770.80 MB
Page File C:\pagefile.sys

IRQ 0 System timer OK
IRQ 1 PC/AT Enhanced PS/2 Keyboard (101/102-Key) OK
IRQ 3 Communications Port (COM2) OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 10 D-Link DFE-550TX FAST Ethernet 10/100 Adapter OK
IRQ 11 NVIDIA GeForce4 MX 420 OK
IRQ 11 Multimedia Audio Controller OK
IRQ 11 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 11 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 12 Microsoft PS/2 Mouse OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK

DMA
Channel 2 Standard floppy disk controller OK
Channel 4 Direct memory access controller OK

Problem Devices
Multimedia Audio Controller
PCI\VEN_1102&DEV_0002&SUBSYS_80651102&REV_0A\2&EBB567F&0&60 The
drivers for this device are not installed.
 
T

Tiger Hawk

rick said:
Can someone please help..

My sons PC had a SB Live card with for some reason stopped working, so
I replaced the card with a new SB Live, but still no Sound, when
loading the drivers the system stated that it could not find the
'Media Control Devices' but it found the Game port?
I was in the process of re-build my PC with New Mboard, CPU and memory
so I replaced my sons Mboard, CPU and memory with my old working
parts.
Once booted my sons PC found all the new Hardware but still it stated
that it could not find the 'Media Control Devices'?
When the PC boots the sound card is found by the BIOS
any ideas..
PC spec

Information taken from "MS System Information' programme V7.0.

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name STEPHEN
System Manufacturer Not Available
System Model Not Available
System Type X86-based PC
Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1673 Mhz
BIOS Version/Date Award Software International, Inc. 6.00 PG,
10/05/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.1106
(xpsp1.020828-1920)"
User Name XXXXX\XXXXXX
Time Zone GMT Daylight Time
Total Physical Memory 511.49 MB
Available Physical Memory 334.00 MB
Total Virtual Memory 1.25 GB
Available Virtual Memory 970.80 MB
Page File Space 770.80 MB
Page File C:\pagefile.sys

IRQ 0 System timer OK
IRQ 1 PC/AT Enhanced PS/2 Keyboard (101/102-Key) OK
IRQ 3 Communications Port (COM2) OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 10 D-Link DFE-550TX FAST Ethernet 10/100 Adapter OK
IRQ 11 NVIDIA GeForce4 MX 420 OK
IRQ 11 Multimedia Audio Controller OK
IRQ 11 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 11 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 12 Microsoft PS/2 Mouse OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK

DMA
Channel 2 Standard floppy disk controller OK
Channel 4 Direct memory access controller OK

Problem Devices
Multimedia Audio Controller
PCI\VEN_1102&DEV_0002&SUBSYS_80651102&REV_0A\2&EBB567F&0&60 The
drivers for this device are not installed.
Click to expand...



The first 2 things I would look for is that the drivers are installed
and if an onboard sound card exists check to see if it is disabled in
the BIOS
 
J

JAD

Did the card end up in 'other devices' in the device manager? If you
have run the install disk already, remove the card. Boot without it,
to windows and then check the device manager and remove any references
to the card if they show up. shut down. Install the card (disable any
Onboard audio in the bios).
While in the bios set 'reset configuration data' to YES
If you have the setting 'PnP OS installed?' to YES
Boot and the 'found new hardware wiz' should start. If it asked for
the manufacturers drivers use the disk, but it should just find them
from the original attempt. If this fails go into 'safe mode' and check
the device manager again for ghost drivers or for residual drivers
from old hardware. Speaking of that make sure you have removed any
software that related to any old audio from add/remove in the control
panel.
 
C

Cari

JAD said:
Did the card end up in 'other devices' in the device manager? If you
have run the install disk already, remove the card. Boot without it,
to windows and then check the device manager and remove any references
to the card if they show up. shut down. Install the card (disable any
Onboard audio in the bios).
While in the bios set 'reset configuration data' to YES
If you have the setting 'PnP OS installed?' to YES
Boot and the 'found new hardware wiz' should start. If it asked for
the manufacturers drivers use the disk, but it should just find them
from the original attempt. If this fails go into 'safe mode' and check
the device manager again for ghost drivers or for residual drivers
from old hardware. Speaking of that make sure you have removed any
software that related to any old audio from add/remove in the control
panel.
Click to expand...

Plug and Play Aware O/S should be set to DISABLED for both Windows 2000 and
XP.
ACPI should be ENABLED
 
J

JAD

OOOps I typo'd , but moot point, pretty much as boards with ACPI
are dropping the PnP OS setting.
 

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