XP Pro Power Management works, but XPe does not.

M

Mark K Vallevand

We're moving to a new hardware platform. So, I installed XP Pro on the
platform, ran tap.exe and got a pmq file. XP Pro works fine. It can
shutdown and restart the platform with no problems. XPe built from the pmq
file with all of our custom and required components does almost everything
correctly. But, it cannot shutdown or restart the platform. During FBA, I
need to manually restart the platform when it tries to restart. When FBA is
complete, it works correctly, as I said, but it will not shutdown or
restart. I've tried the GUI, shutdown.exe and XPePM.exe.

I hope there is something obvious that I've missed. Has anyone seen this
before?

Time for windbg, I guess.

--
Regards.
Mark K Vallevand (e-mail address removed)

Beer is living proof that God loves us and wants us to be happy.
- Benjamin Franklin


THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY
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M

Mark K Vallevand

Interesting. When the restart or shutdown hangs up, you can still get in
with the kernel debugger and see stuff. And the '.reboot' command reboots
the system. The kernel debugger must reboot the machine in a different way.
My guess is that a device driver is not shutting down correctly. I'm
chasing that idea now.

--
Regards.
Mark K Vallevand (e-mail address removed)

Beer is living proof that God loves us and wants us to be happy.
- Benjamin Franklin


THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY
MATERIAL and is thus for use only by the intended recipient. If you received
this in error, please contact the sender and delete the e-mail and its
attachments from all computers.
 
M

Mark K Vallevand

Yup. Bad driver. One of ours. Pull the driver, all is well.

--
Regards.
Mark K Vallevand (e-mail address removed)

Beer is living proof that God loves us and wants us to be happy.
- Benjamin Franklin


THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY
MATERIAL and is thus for use only by the intended recipient. If you received
this in error, please contact the sender and delete the e-mail and its
attachments from all computers.
 

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