XP Pro - missing file "gapi32.dll"

[Guest]

When I run Norton WinDoctor2004, I get the following problem and Norton
offers no solution.
C:\WINDOWS\System32\MAPISRVR.EXE" cannot access a necessary file,
"gapi32.dll."

How can resolve this issue?

 

[Patti MacLeod]

Hi Ken,

Have a look at this Symantec KB article:

WinDoctor cannot fix the error "'C:\WINNT\System32\MAPISRVR.EXE' cannot
access a necessary file 'Gapi32.dll'"
http://service1.symantec.com/support/nsw.nsf/ba62122e5d142a6588256d87006b22b
e/0f46d9294d739ae385256c370048adbf?OpenDocument&src=bar_sch_nam

The above URL will most likely wrap due to its length. Either copy/paste the
entire URL into a browser window, or use this TinyURL:
http://tinyurl.com/3xfrj



Regards,

 

[Carey Frisch [MVP]]

Well, is your computer running fine? There are minor quirks with
Norton's WinDoctor program reporting missing files that are actually
installed correctly, but installed in a different location other than where
WinDoctor expects them to be. I would ignore the WinDoctor report.

Here is an example:

Error Message: <Systemroot>\System32\Mapisrvr.exe Cannot
Access a Necessary File, "Gapi32.dll"
http://support.microsoft.com/default.aspx?scid=kb;en-us;320550

WinDoctor cannot fix the error "'C:\WINNT\System32\MAPISRVR.EXE'
cannot access a necessary file 'Gapi32.dll'"
http://service4.symantec.com/SUPPOR...7607b31f7355c0e2882569c4004da492?OpenDocument

The gapi32.dll file can be found on your Microsoft Office
installation CD.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| When I run Norton WinDoctor2004, I get the following problem and Norton
| offers no solution.
| C:\WINDOWS\System32\MAPISRVR.EXE" cannot access a necessary file,
| "gapi32.dll."
|
| How can resolve this issue?