XP Pro KB issue: @ becomes !

[Umma Gumma]

I have a keyboard issue in my XP Pro installation. I can't configure my
email correctly because I haven't got a @ on the keyboard. The keyboard (I'm
using it now) clearly isn't the issue. It's the keyboard and I'm using
Windows Generic on the XP Pro. That's what it finds. Has anyone any
suggestion as to how I can repair this thing? I think it's a driver issue.
Thanks.

 

[Ron Martell]

I have a keyboard issue in my XP Pro installation. I can't configure my
email correctly because I haven't got a @ on the keyboard. The keyboard (I'm
using it now) clearly isn't the issue. It's the keyboard and I'm using
Windows Generic on the XP Pro. That's what it finds. Has anyone any
suggestion as to how I can repair this thing? I think it's a driver issue.
Thanks.

Check your selections in Control Panel - Regional and Language
Options. To use a U.S. standard keyboard, with the @ symbol above
the number 2 on the main keyboard section, you need to select English
(United States). The other choices, including English (Canada) and
English (United Kingdom) will apply different key mapping assignments.

I have yet to see a keyboard that actually supported what Microsoft
configures for the English (Canada) option.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Umma Gumma]

Check your selections in Control Panel - Regional and Language
Options. To use a U.S. standard keyboard, with the @ symbol above
the number 2 on the main keyboard section, you need to select English
(United States). The other choices, including English (Canada) and
English (United Kingdom) will apply different key mapping assignments.

I have yet to see a keyboard that actually supported what Microsoft
configures for the English (Canada) option.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

I did as you advised. No difference. Unless I was supposed to reboot. Was I?

 

[Mark L. Ferguson]

The 'onscreen keyboard' is available from:
start/.../accessories/accessibility. You may not get an @ there either, if
you are set to use a keyboard layout that lacks it. As far as restarting
goes, you would have to try it to know that.

 

[Umma Gumma]

I hope you don't mind top posting; I find it more efficient.

For the lack of a @ I am using Word insert symbol whenever I need it. It's a
drag. Rebooting didn't help.

 

[Ken Blake, MVP]

I hope you don't mind top posting; I find it more efficient.

For the lack of a @ I am using Word insert symbol whenever I need it. It's a
drag. Rebooting didn't help.

Almost certainly, you are using a UK keyboard with a US keyboard
layout, or vice-versa.

Change the keyboard layout in Control Panel | Regional and Language
Options | Languages | Details | Settings.

 

[Umma Gumma]

Will do. Thanks again .

Almost certainly, you are using a UK keyboard with a US keyboard
layout, or vice-versa.

Change the keyboard layout in Control Panel | Regional and Language
Options | Languages | Details | Settings.

 

[Ken Blake, MVP]

Will do. Thanks again .

You're welcome. Glad to help.

 

[Umma Gumma]

I did what you suggested Ron. I had to "go deep" as it were but I found that
my language was set to English UK. I guess they don't have an @ in England.
LOL Thanks again.