L
Laird
User has a small peer to peer Windows XP Professional network. There are
two PCs connected to a Linksys WRT54GS Broadband Router via Ethernet
cabling. One of the PCs is connected to an HP Business Jet Printer through
LPT1. There are two Dell Inspiron 9400 Laptops with 1390 Wireless Cards.
The PC that is not connected directly to the printer via LPT1 has five
profiles. Each one has the printer setup via XP. Originally the printer
tested OK on each profile and on each laptop the user is having trouble
with.
The user states that the printer works fine with the PC connected directly
to the printer. The other PC (not connected directly to the printer) works
intermittently. Below are the errors the user encounters:
print inconsistently. I tried to print something on the other desktop and it
wouldn't print. I tried about 10 minutes later and it worked. Then I tried
to print something else literally 2 minutes later and it wouldn't print. It
says, "Windows cannot print due to a problem with the current printer
setup." I don't think the printer is online. How do I get it online? When I
try it says, "Printer preferences cannot be displayed. The printer spooler
service is not running." <<
Does anyone have any ideas what might be going on? Is this something in the
XP configuration? I have searched TechNet and don't find much on this
issue. Any help appreciated!
Regards,
-PL
--
two PCs connected to a Linksys WRT54GS Broadband Router via Ethernet
cabling. One of the PCs is connected to an HP Business Jet Printer through
LPT1. There are two Dell Inspiron 9400 Laptops with 1390 Wireless Cards.
The PC that is not connected directly to the printer via LPT1 has five
profiles. Each one has the printer setup via XP. Originally the printer
tested OK on each profile and on each laptop the user is having trouble
with.
The user states that the printer works fine with the PC connected directly
to the printer. The other PC (not connected directly to the printer) works
intermittently. Below are the errors the user encounters:
print inconsistently. I tried to print something on the other desktop and it
wouldn't print. I tried about 10 minutes later and it worked. Then I tried
to print something else literally 2 minutes later and it wouldn't print. It
says, "Windows cannot print due to a problem with the current printer
setup." I don't think the printer is online. How do I get it online? When I
try it says, "Printer preferences cannot be displayed. The printer spooler
service is not running." <<
Does anyone have any ideas what might be going on? Is this something in the
XP configuration? I have searched TechNet and don't find much on this
issue. Any help appreciated!
Regards,
-PL
--