xp modem no port

[victor700101]

Hi all,

I have xp home edition. I had used Bluelight to internet under my
brother name as a account for couple months. My pc is registered under
my name. Last week, I uninstalled Bluelight to switch to new ISP.
Install netscape internet yesterday, and it can not make the
connection since it does not recognize I have the modem.

I went to device manager, hardware; my modem is enable. I ran query for
diagnostic and it is ok.

But in Network connection, when I select new connection manually, the
next screen does not allow me to select dial modem, it greyed. And
instead it is auto select Cable Modem/ Lan.

My pc has modem and Intel Pro/1000 MT Desktop Network Adapter, Model
PWLA8390MT but it never used, never connect. I just happen to have it
and I put it in the pci slot for nnothing.

Any sugggestions is greatly appreciated.

 

[Chuck]

Hi all,

I have xp home edition. I had used Bluelight to internet under my
brother name as a account for couple months. My pc is registered under
my name. Last week, I uninstalled Bluelight to switch to new ISP.
Install netscape internet yesterday, and it can not make the
connection since it does not recognize I have the modem.

I went to device manager, hardware; my modem is enable. I ran query for
diagnostic and it is ok.

But in Network connection, when I select new connection manually, the
next screen does not allow me to select dial modem, it greyed. And
instead it is auto select Cable Modem/ Lan.

My pc has modem and Intel Pro/1000 MT Desktop Network Adapter, Model
PWLA8390MT but it never used, never connect. I just happen to have it
and I put it in the pci slot for nnothing.

Any sugggestions is greatly appreciated.

Victor,

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/?id=320558

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[victor700101]

Thanks Chuck,

It works fine now. Thanks for direct me to the right place to get
answer of my problem.

 

[Chuck]

Thanks Chuck,

It works fine now. Thanks for direct me to the right place to get
answer of my problem.

YW, Victor. Thanks for the feedback.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.