XP locks up on shutdown

[steve]

new pc, locks up on shutdown......just sits on "now
shutting down your system" I have read there is a hotfix
for this, but could not find out how to access it. Thanks

 

[Chris Lanier]

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm

Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm

Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm