J
John Hunter
This morning my wife turned on her pc. It loaded as
normal to the main screen but all Icons and menu bars have
vanished. The Windows Task Manager still works but the
applications tab is empty. I managed to perform a system
restore but it did not fix the problem. When the pc is
started in safe mode everything appears to be there but as
soon as we exit safe mode the problem re occurs.
This afternoon my pc which is networked to hers has
developed the same problem!. Just before I turned my pc
off I received a mcafee message about some suspicious
script I think in the Windows/PC Health sub directory.
Mcafee said it had quarantined. Sine then I turned my pc
back on and I now have the same problem.
If this file is the problem I am unable to remove the
quarintine as mcafee does not run in safe mode. Any ideas
about this problem would be greated appreciated.
normal to the main screen but all Icons and menu bars have
vanished. The Windows Task Manager still works but the
applications tab is empty. I managed to perform a system
restore but it did not fix the problem. When the pc is
started in safe mode everything appears to be there but as
soon as we exit safe mode the problem re occurs.
This afternoon my pc which is networked to hers has
developed the same problem!. Just before I turned my pc
off I received a mcafee message about some suspicious
script I think in the Windows/PC Health sub directory.
Mcafee said it had quarantined. Sine then I turned my pc
back on and I now have the same problem.
If this file is the problem I am unable to remove the
quarintine as mcafee does not run in safe mode. Any ideas
about this problem would be greated appreciated.