Leythos said:
User states they are having a problem - not one that readers have seen
in this group before.
Not one YOU have seen before.
User has provided little information about anything except SP2 and
Office 2003 - not any additional service patches, not about Office
service patches, not about additional changes to system or other
applications running on the system.
Yesterday I downloaded this update from Microsoft's Download Center:
http://www.microsoft.com/downloads/...0f-bca4-4a2a-9cde-dfe2da16672a&DisplayLang=en
where I had go through authenticating my XP Pro SP2 version. The file
downloaded without any problem.
However, after doing the XP key authentication, this processed disabled
the product activation for Office 2003 that had been running fine in XP
Pro SP2. When Office 2003 prompts me to activate, it only provides the
telephone option. I contacted Microsoft at the 888 number, provided
them the key present in the window, and they told me that I need to buy
a new Office 2003 license with no reason provided why I need to buy a
new Office 2003 license.
My Office 2003 license worked fine in XP Pro SP2 until I had to
authenticate my XP key.
Any ideas on how to re-activate Office 2003? I need to work on some
documents (Word, Excel) that I have been creating.
This is a retailed purchased Office 2003 Standard version.
This is much more info than the average poster gives here.
Responder posts that they have tested/run the same setup without any
complications on many systems of varied setups.
Not helpful at all, since that fact that you have never seen the problem
doesn't mean crap to a person that doesn't know you from Adam!
Responder suggests uninstall, reboot, reinstall, to determine if that
method resolves the problem.
"I purchased Office 2003 from Best Buy about six months ago. I told
Microsoft that I have the receipt and could fax it to them. They told
me that is not enough proof that Office 2003 is my copy."
How is reinstalling gonna change his Product Key that MS has already
erroneously determined isn't legitimate?
Full of SH*T, that's what you are!
User, being informed that it could be isolated to his setup, can
trouble shoot based on it working on some systems and not on his
system.
That MS would Activate his valid software. MS won't accept a reciept as
proof!
User with the above information can start looking at what makes their
system different from many other systems, for things that user name be
doing that most others are NOT doing.
MS's useless copy-protection code is flawed, and the best way to avoid
further problems is not to use software that uses copy-protection
technology!
Copy-protection doesn't do anything for the END USER except break when
it is least convenient!
Since there was no feedback about it working on other systems until I
posted, and no feedback confirming the same problem with other users
similar setups, I can't understand how you can discount both
working/not working as help.
Because, it doesn't change the FACT that the OP had a problem, where you
did not! It doesn't suggest any specific course of action. All it does
is show you as a pompous ass!
Why can't you admit that you just don't troubleshoot for a living,
which is obvious from your statements here.
LOL! I'm not the one that thinks reinstalling the product would change
the Product Key.
--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"