Xp keeping reboot before boot up

[QH HAN]

The computer has virus. First jump out the message.

the computer will shut down in 60 second, with counter
down couter.

I try to update the windows critic update file. During the
update progressing. the virus shuts down the computer.

Now, the computer can not boot up at all. It keeps reboot
before every boot up finished.

How can I do about it?

Please help,

QH HAN

 

[Malke]

The computer has virus. First jump out the message.

the computer will shut down in 60 second, with counter
down couter.

I try to update the windows critic update file. During the
update progressing. the virus shuts down the computer.

Now, the computer can not boot up at all. It keeps reboot
before every boot up finished.

Try to get into Safe Mode. Repeatedly press F8 as the computer is
starting up. Hopefully, you'll be able to get into Safe Mode and once
there, you can scan with your antivirus. Please repost if you need more
help. From your description, you could have MSBlaster or Sasser.

Malke

 

[Guest]

Malke

Thanks for your email

I try to get into Safe Mode. F8 works. But whatever I go (Safe mode, Safe mode with networking, Safe mode with command prompt, Debugging mode, Last good working), reboot again automaticly before the system boot up

I am sure, it is the virus Sasser. But, without boot up and give me some seconds, I can not do any things

The critical update (not finished) may make things complex

ha


----- Malke wrote: ----

QH HAN wrote

The computer has virus. First jump out the message
update progressing. the virus shuts down the computer
before every boot up finished

Try to get into Safe Mode. Repeatedly press F8 as the computer i
starting up. Hopefully, you'll be able to get into Safe Mode and onc
there, you can scan with your antivirus. Please repost if you need mor
help. From your description, you could have MSBlaster or Sasser

Malk

 

[Malke]

Malke,

Thanks for your email.

I try to get into Safe Mode. F8 works. But whatever I go (Safe mode,
Safe mode with networking, Safe mode with command prompt, Debugging
mode, Last good working), reboot again automaticly before the system
boot up.

I am sure, it is the virus Sasser. But, without boot up and give me
some seconds, I can not do any things.

The critical update (not finished) may make things complex.

han


----- Malke wrote: -----

Hi, Han. If your computer reboots before it even gets into Safe Mode -
if you are at the menu screen with all the choices - then I don't think
it is Sasser that is causing your reboots. The operating system isn't
even fully loaded at that point. What message did you get? Was it the
lsass one? It is totally possible that you have Sasser or another virus
and at the same time have other issues, maybe even bad hardware
(failing RAM, etc.). Unfortunately, there isn't any way for me to tell
from Usenet postings. Here are a few thoughts on what to try:

1. You could try booting with a current antivirus cd that will let you
do some scanning. I know NAV 2004 will do this, although you'd
definitely have to check about how to get it to use the current
definitions presumably on the hard drive.

2. If your XP partition is formatted FAT32, you could run F-Prot for
DOS.

3. You could say "the heck with it" and format the hard drive, reinstall
Windows, drivers, programs, and restore data from backup (because this
will erase everything on the drive). HOWEVER - see #4:

4. If you have bad hardware, doing any of the above won't solve the
underlying problem. If you are skilled in computer repair, I'd do some
hardware diagnosis first, maybe boot with a different operating system
like Knoppix to see what happens, etc. If you are *not* skilled, then
you probably should take the computer to a good local repair shop (not
a BestBuy or CompUSA type of store) and have them fix it for you.

Good luck to you,

Malke