XP is worse w/cable modem

[Guest]

I have recently changed from dial-up to a cable modem. I also have a router
for my telephone connection. Since I have done this, my computer is running
very slowly, and there is a latency problem (slow typing and animation,
having to wait while computer "catches up").
I have performed all maintenance that I know: Anti-virus (Norton), Spyware
(Microsoft), Add/Remove Programs, Disk Clean-up (C & D drives), and
Defragmentation. The hard drive is almost always making that sound that it
makes when programs are loading (that gurgle sound, I'm sure you know what I
mean).
Nothing has changed, and here I sit, and sit...
I have a Compaq Presario 5000 and Windows XP.
Is there anything else I can do? I am very frustrated and would appreciate
any advice. Thank you.

 

[Gary Tsang]

How do you have the cable modem hooked up to your computer.

If you are using USB, try the ethernet connection. It should be a lot
better on your CPU utilization.

 

[Guest]

I am hooked up by the ethernet connection.

How do you have the cable modem hooked up to your computer.

If you are using USB, try the ethernet connection. It should be a lot
better on your CPU utilization.

 

[Gary Tsang]

You might want to look into seeing if there are updated drivers for your
network card.

 

[Guest]

Hi Gary,
I think I've solved the problem (certainly not from my know-how! -- lol);
things seem to be running better. I looked into my Norton Anti-Virus 2005, to
check on the firewall situation (I wasn't sure if I was doubling up on
firewalls by enableing the Microsoft firewall). I found that I had to check
off the "LAN" box for something or another (for the firewall to operate for
broadband, maybe?). I did that, and things are running more smoothly. The
latency seems to be cleared up; of course, things may be different tomorrow!
Thanks for your suggestions.

I have a couple other questions -- I don't know what I did, but when I was
trying to solve the above problem, I got all of the icons on the desktop
highlighted in blue. It's obnoxious looking! Do you know how I can delete the
blue highlights? Also, I can't bring up some pictures in my e-mails -- I get
little boxes with little x's in them. How can I fix this? Thanks again!!