XP In-Place Upgrade, Repair, or some other trick? (replaced motherboard)

[v8625]

Replaced Chaintech Chaintech 7NJS motherboard with Abit NF7-S.
Chaintech uses Promise PDC20376 SATA RAID controller, Abit uses
Silicon Image SIL-3112.
Did "in-place" upgrade as required, installed SATA drivers during
boot, and added them during Windows XP Professional re-install.
Everything went smoothly, machine works, no performance issues.
However, Silicon Image SATA RAID driver in Device Manager appears in
"Other Devices" under the yellow question mark. All my attempts to
upgrade/reinstall/uninstall it have failed, or more precisely, Windows
never goes past its first splash screen after all such attempts - the
little thingie that runs from left to right before XP actually starts
to boot just stops and sits there. So it forces me to use "last good
menu".
Any and all suggestions, ideas, and recommendations would be highly
appreciated.

 

[Ron Martell]

Replaced Chaintech Chaintech 7NJS motherboard with Abit NF7-S.
Chaintech uses Promise PDC20376 SATA RAID controller, Abit uses
Silicon Image SIL-3112.
Did "in-place" upgrade as required, installed SATA drivers during
boot, and added them during Windows XP Professional re-install.
Everything went smoothly, machine works, no performance issues.
However, Silicon Image SATA RAID driver in Device Manager appears in
"Other Devices" under the yellow question mark. All my attempts to
upgrade/reinstall/uninstall it have failed, or more precisely, Windows
never goes past its first splash screen after all such attempts - the
little thingie that runs from left to right before XP actually starts
to boot just stops and sits there. So it forces me to use "last good
menu".
Any and all suggestions, ideas, and recommendations would be highly
appreciated.

Check your BIOS version number and go to
http://www.abit-usa.com/downloads/bios/bios_revision.php?categories=1&model=6
and see if there is an update available.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."

 

[v8625]

I put the latest BIOS as soon as I replaced the board. Current version
is 1.23 (for board revision 2.0), which updates SATA BIOS to v4.2.47.
So everthying was up-to-date.
Regards.

 

[Ron Martell]

I put the latest BIOS as soon as I replaced the board. Current version
is 1.23 (for board revision 2.0), which updates SATA BIOS to v4.2.47.
So everthying was up-to-date.
Regards.

So no fix that way.

Try booting the computer into Safe Mode.and then go into Device
Manager.

Check the entries in the hard disk controllers category and uninstall
all of them. Also uninstall all of the entries in the "other devices"
category.

Then shut down and restart and see if it will detect the controller
and load the proper drivers.

Sometimes a device is not fully installed and therefore does not show
up in the Device Manager when the computer is running in normal mode.
However these items do show up in Safe Mode.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."

 

[v8625]

Did that too. Just tried it again - to make sure. The driver wouldn't
uninstall even in safe mode. That is, it says it is uninstalled, but
after reboot everything is back to where it was - Windows is not even
looking for any new devices. Updating driver in safe mode also has the
same results. That is, it simply wouldn't get past that first splash
screen, so I have to go back to my "last good menu".

 

[Ron Martell]

Did that too. Just tried it again - to make sure. The driver wouldn't
uninstall even in safe mode. That is, it says it is uninstalled, but
after reboot everything is back to where it was - Windows is not even
looking for any new devices. Updating driver in safe mode also has the
same results. That is, it simply wouldn't get past that first splash
screen, so I have to go back to my "last good menu".

I have to admit that I am out of ideas at this point.

Have you tried contacting Abit technical support? They might have a
suggestion for you.

It might be possible, to manually edit the registry to remove the
entries for the Chaintech Controller, but I am not knowledgeable
enough about the registry to be able to give you a complete set of the
keys and values that need to be removed or changed.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."