XP Home will not boot after installing SP3

  • Thread starter Thread starter Archivist
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Archivist

My mothers pc will not boot up after SP3 was installed.

She gets to the screen before XP Home boots asking if she wants to go to
Safe Mode, etc. But when a option is selected it states to insert the setup
disc and press "R" to try to correct a corrupted or missing system file.

She is looking for her installation disc. Is there a way to correct this
without having to purchase a new one?
 
Archivist said:
My mothers pc will not boot up after SP3 was installed.

She gets to the screen before XP Home boots asking if she wants to go to
Safe Mode, etc. But when a option is selected it states to insert the setup
disc and press "R" to try to correct a corrupted or missing system file.

She is looking for her installation disc. Is there a way to correct this
without having to purchase a new one?
Click to expand...

You can use console, the following article was written for sp2 but it
should be similar to sp3.

http://support.microsoft.com/KB/875350
 
Archivist said:
My mothers pc will not boot up after SP3 was installed.

She gets to the screen before XP Home boots asking if she wants to go to
Safe Mode, etc. But when a option is selected it states to insert the
setup
disc and press "R" to try to correct a corrupted or missing system file.

She is looking for her installation disc. Is there a way to correct this
without having to purchase a new one?
Click to expand...

Does it mention which system file? This is a very important detail.

If the displayed filename really does end with "system", this is one of the
registry files, and there's a relatively easy fix.

However, you need a bootable XP CD to do this, or a bootable Linux CD (such
as the Ubuntu Live CD) or you can attach the drive to another working XP
system to do the file manipulations.

When I say a bootable XP CD, your OEM system recovery disk won't work.
However, *any* bootable MS XP CD of any version will work. You can borrow
one for the occasion, just be careful to follow the directions exactly.
You are looking for the Recovery console, and you'll know you are there when
you see a black screen with this prompt:

c:\windows

From there, follow the directions here, and read them carefully first:

http://support.microsoft.com/kb/307545

If the system has a floppy drive, take advantage of the directions for
saving the text to file. This can save you a lot of time and typing.

If you cannot get a bootable XP CD, you can use other means for accessing
the drive, and you will have to adjust the directions accordingly.

HTH
-pk
 
The date and time was 12/11/2008 4:38 PM, and on a whim, screws07
pounded out on the keyboard:
I have seen this problem as a domain-wide problem.The problem is
surrounding the USB hub controller in the Device manager. If a USB
device is connected (mouse, KB, etc.) after Windows reboots, Windows
will go into a boot loop, SAFE mode will not work.Last known good not a
preferred opation. I resolved this by removing all USB devices, use a
PS/2 KB, reboot PC, log in, navigate to Device Manager, delete/remove
all USB system hub controllers, Alt-A to scan for hardware changes.
Then you can use USB mouse. Reboot and this has fixed my problem. We
run all Intel based PC's.
Click to expand...

I have installed SP3 on dozens of workstations/laptops on domains and
haven't experienced one issue like that. And most were Intel based.

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
screws07 said:
I have seen this problem as a domain-wide problem.The problem is
surrounding the USB hub controller in the Device manager. If a USB
device is connected (mouse, KB, etc.) after Windows reboots, Windows
will go into a boot loop, SAFE mode will not work.Last known good not a
preferred opation. I resolved this by removing all USB devices, use a
PS/2 KB, reboot PC, log in, navigate to Device Manager, delete/remove
all USB system hub controllers, Alt-A to scan for hardware changes.
Then you can use USB mouse. Reboot and this has fixed my problem. We
run all Intel based PC's.
Click to expand...

In the future please include all of some of the original post that you
replied to and keep your responses within the same thread.
Thanks
 
Xandros said:
In the future please include all of some of the original post that you
replied to and keep your responses within the same thread.
Click to expand...

Actually, screws09 *did* keep his response in the same thread! Then
again, he responded to a post Archivist made nearly six months ago:

http://groups.google.com/group/micr...1711f25fc3f7698a?hl=en&tvc=1#1711f25fc3f7698a

Something tells me, Archivist won't be seeing the reply. ;-)

But I do agree that a reply should include the pertinent text of what
you are specifically replying to. And it should be made in a timely
manner!
 
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