XP Home SP2 will not recognise scanner

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

A Canon CanoScan FB620P scanner was working fine under SP1. Not recognised
after installing SP2. Downloading the latest driver from Canon hasn't
helped. Cannot locate installation CD to re-install. Scanner will operate
fine when opened directly from CanoScan utility, however I need it to work
from within Photo Impact image software. Windows Scanner and Camera
Installation Wizard only offers options to install a camera, no scanners.
All help appreciated.
 
Reboot into Safe Mode, open Device Manager, delete/remove ALL instances of
the scanner, reboot, Windows should re-detect the hardware and install
drivers.
 
Try starting the Windows Image Acquisition (WIA) service and see what
happens. The service can be started from the Services Management
Console or from a command prompt by issuing:

net start stisvc

John
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

SP2 killed my Scanner. Help! 5
recognising scanner 2
Canon CanoScan 3200F not detected by "Windows Fax and Scan" 5
Canon LiDE 30 USB scanner: not seen by Scanner & camera wizard ? 2
photo gallery refuses to recognize scanner 2
Problem with scanner and Windows Photo Gallery 2
Scanner Driver Issue 1
Scanner tawin fails to work after IE7 & updates this month. 1

Back
Top