Unfortunately, Windows XP Fax has proven to be incompatible with many common
modems and drivers, particularly older ones, even if the manufacturers claim
they are "compatible" with Windows XP. Modem incompatibility is not apparent
during installation or the initial setup. It only becomes apparent when you
first try to send or receive a fax. The Fax Service will dial or will answer
an incoming fax but then fail with any of a number of unhelpful error
messages such as "Line is busy," "There is no answer," or "Reception error."
There will be nothing in Event Viewer to give a clue as to where the problem
might lie.
These errors have been nearly impossible to track down. To do so requires
enabling both PSS and debug logging of fax transmissions, both of which
require fairly extensive registry changes. For the time being, the best
advice is to attempt to use XP Fax only if you have a modem that is listed
on the Windows XP Hardware Compatibility List and using the latest drivers.
--
Russ Valentine
[MVP-Outlook]
rohit said:
Hi
When i send fax error says "no call answer"
and then i start reciving fax ...when i click answer
know..after a min.....it says an error reciving the
message.
rohit
-----Original Message-----
Your first post was about sending faxes.
Your second is about receiving faxes.
You've lost me completely.
State your problem more clearly please.
--
Russ Valentine
[MVP-Outlook]
Hi,
I am sending fax using fax console . when using tools
menu i click fax monitor and then answer now it says that
" A fax call cannot be answered. Either the phone had
stopped ringing before the call could be answered or the
fax device is busy"
-----Original Message-----
Please post how you are sending the faxes, how you are
selecting the fax
recipients, and exactly what happens when you try to
send, including any
error messages.
--
Russ Valentine
[MVP-Outlook]
message
Hi ,
I have windows Xp professional , and Actiontec MD56ord
v92 mdc modem. everytime i send fax it remains in
pending
state. i read all those support topics at microsoft.com
but no changr in status. But i dont understand what is
dialing rules...how to edit dialing rules(if needed
to ...for sending fax).
Please help.
.
.
