XP fax console won't send

[John]

Using Fax Console in XP Pro w/ Lucent WinModem.

When I try to send a fax, the Fax Monitor opens up and
says it is dialing the entered fax number -> +1 (605) xxx-
yyyy <- during which I hear the tones of it dialing the
number, then before I can sneeze it pops up a message
that "There is no answer" at the number dialed. It
doesn't even seem to try waiting for a response on the
other end. Calls last about 6 seconds from start of dial
tone to hanging up. Have tried with multiple fax
numbers, but all fail in a similar fashion. Have
contacted recipients, who state their machines are in
working order.

Fax setup correctly to the best of my knowledge. Modem
works fine for dial-up internet access.

I'm stumped.

John

 

[Russ Valentine [MVP-Outlook]]

I can't imagine this modem would be compatible with Windows XP Fax. Is it on
the Windows XP HCL list?

 

[John]

As a Lucent product w/ driver v. 8.28 it says the driver
is digitally signed for Windows Compatibility. The
company was taken over by Agere, who has put out driver
v. 8.30, which is not signed as being compatible. I've
tried it using both drivers, neither of which works. I'm
currently on v. 8.28.

Any particular reason this modem shouldn't work?

-----Original Message-----
I can't imagine this modem would be compatible with Windows XP Fax. Is it on
the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]

Using Fax Console in XP Pro w/ Lucent WinModem.

When I try to send a fax, the Fax Monitor opens up and
says it is dialing the entered fax number -> +1 (605) xxx-
yyyy <- during which I hear the tones of it dialing the
number, then before I can sneeze it pops up a message
that "There is no answer" at the number dialed. It
doesn't even seem to try waiting for a response on the
other end. Calls last about 6 seconds from start of dial
tone to hanging up. Have tried with multiple fax
numbers, but all fail in a similar fashion. Have
contacted recipients, who state their machines are in
working order.

Fax setup correctly to the best of my knowledge. Modem
works fine for dial-up internet access.

I'm stumped.

John

.

 

[Patrick]

Most just don't.
Unfortunately, Windows XP Fax has proven to be incompatible with many common
modems and drivers, particularly older ones, even if the manufacturers claim
they are "compatible" with Windows XP. Modem incompatibility is not apparent
during installation or the initial setup. It only becomes apparent when you
first try to send or receive a fax. The Fax Service will dial or will answer
an incoming fax but then fail with any of a number of unhelpful error
messages such as "Line is busy," "There is no answer," or "Reception error."
There will be nothing in Event Viewer to give a clue as to where the problem
might lie.

These errors have been nearly impossible to track down. To do so requires
enabling both PSS and debug logging of fax transmissions, both of which
require fairly extensive registry changes. For the time being, the best
advice is to attempt to use XP Fax only if you have a modem that is listed
on the Windows XP Hardware Compatibility List and using the latest drivers.
--
Russ Valentine
[MVP-Outlook]

As a Lucent product w/ driver v. 8.28 it says the driver
is digitally signed for Windows Compatibility. The
company was taken over by Agere, who has put out driver
v. 8.30, which is not signed as being compatible. I've
tried it using both drivers, neither of which works. I'm
currently on v. 8.28.

Any particular reason this modem shouldn't work?

-----Original Message-----
I can't imagine this modem would be compatible with Windows XP Fax. Is it on
the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]
Using Fax Console in XP Pro w/ Lucent WinModem.

When I try to send a fax, the Fax Monitor opens up and
says it is dialing the entered fax number -> +1 (605) xxx-
yyyy <- during which I hear the tones of it dialing the
number, then before I can sneeze it pops up a message
that "There is no answer" at the number dialed. It
doesn't even seem to try waiting for a response on the
other end. Calls last about 6 seconds from start of dial
tone to hanging up. Have tried with multiple fax
numbers, but all fail in a similar fashion. Have
contacted recipients, who state their machines are in
working order.

Fax setup correctly to the best of my knowledge. Modem
works fine for dial-up internet access.

I'm stumped.

John


.

I put X1 command in Extra settings on Modem Properties and then my
modem dial normaly.