XP Fax and no Outlook Address Book

[Paul Offerle]

After installing Outlook 2000 the Windows XP Fax Service
did not switch to using the Outlook Address Book in place
of the Windows Address Book.

 

[Russ Valentine [MVP-Outlook]]

Outlook 2000? You're pretty far out of date here. In what mail support mode
did you install Outlook 2000?

 

[Paul Offerle]

Corporate/Workgroup

-----Original Message-----
Outlook 2000? You're pretty far out of date here. In what mail support mode
did you install Outlook 2000?
--
Russ Valentine
[MVP-Outlook]

After installing Outlook 2000 the Windows XP Fax Service
did not switch to using the Outlook Address Book in place
of the Windows Address Book.

.

 

[Russ Valentine [MVP-Outlook]]

I've never seen a scenario where Outlook 2000 was installed _after_ Win XP
Fax, since Outlook 2000 is so much older than Win XP Fax. I doubt this
integration was even tested before Win XP Fax was released.
What is Win XP using instead? Did you add the Fax Mail Transport to Outlook?
--
Russ Valentine
[MVP-Outlook]

Corporate/Workgroup

-----Original Message-----
Outlook 2000? You're pretty far out of date here. In what mail support mode
did you install Outlook 2000?
--
Russ Valentine
[MVP-Outlook]

After installing Outlook 2000 the Windows XP Fax Service
did not switch to using the Outlook Address Book in place
of the Windows Address Book.

.

 

[Paul Offerle]

I have another machine which had Outlook 2000 & Windows
2000 Pro installed. After upgrading to XP Pro, XP Fax
began using the OAB in place of the WAB as it should.
The failing upgraded machine is still using the WAB. I
have added the Fax Mail TRansport, but I am not using
Outlook to fax. I am am faxing from a word document but
the only addresses offered are from the WAB and not the
OAB.

-----Original Message-----
I've never seen a scenario where Outlook 2000 was installed _after_ Win XP
Fax, since Outlook 2000 is so much older than Win XP Fax. I doubt this
integration was even tested before Win XP Fax was released.
What is Win XP using instead? Did you add the Fax Mail Transport to Outlook?
--
Russ Valentine
[MVP-Outlook]

Corporate/Workgroup

-----Original Message-----
Outlook 2000? You're pretty far out of date here. In what mail support mode
did you install Outlook 2000?
--
Russ Valentine
[MVP-Outlook]
After installing Outlook 2000 the Windows XP Fax Service
did not switch to using the Outlook Address Book in place
of the Windows Address Book.


.

.

 

[Russ Valentine [MVP-Outlook]]

Odd. How many Outlook profiles do you have and what transports are in your
default Outlook profile?

--
Russ Valentine
[MVP-Outlook]

I have another machine which had Outlook 2000 & Windows
2000 Pro installed. After upgrading to XP Pro, XP Fax
began using the OAB in place of the WAB as it should.
The failing upgraded machine is still using the WAB. I
have added the Fax Mail TRansport, but I am not using
Outlook to fax. I am am faxing from a word document but
the only addresses offered are from the WAB and not the
OAB.

-----Original Message-----
I've never seen a scenario where Outlook 2000 was installed _after_ Win XP
Fax, since Outlook 2000 is so much older than Win XP Fax. I doubt this
integration was even tested before Win XP Fax was released.
What is Win XP using instead? Did you add the Fax Mail Transport to Outlook?
--
Russ Valentine
[MVP-Outlook]

Corporate/Workgroup
-----Original Message-----
Outlook 2000? You're pretty far out of date here. In
what mail support mode
did you install Outlook 2000?
--
Russ Valentine
[MVP-Outlook]
After installing Outlook 2000 the Windows XP Fax
Service
did not switch to using the Outlook Address Book in
place
of the Windows Address Book.


.

.

 

[Paul Offerle]

1 Profile.
Fax Mail Transport
Exchange Transport
Exchange Remote Transport

-----Original Message-----
Odd. How many Outlook profiles do you have and what transports are in your
default Outlook profile?

--
Russ Valentine
[MVP-Outlook]

I have another machine which had Outlook 2000 & Windows
2000 Pro installed. After upgrading to XP Pro, XP Fax
began using the OAB in place of the WAB as it should.
The failing upgraded machine is still using the WAB. I
have added the Fax Mail TRansport, but I am not using
Outlook to fax. I am am faxing from a word document but
the only addresses offered are from the WAB and not the
OAB.

-----Original Message-----
I've never seen a scenario where Outlook 2000 was installed _after_ Win XP
Fax, since Outlook 2000 is so much older than Win XP Fax. I doubt this
integration was even tested before Win XP Fax was released.
What is Win XP using instead? Did you add the Fax Mail Transport to Outlook?
--
Russ Valentine
[MVP-Outlook]
Corporate/Workgroup
-----Original Message-----
Outlook 2000? You're pretty far out of date here. In
what mail support mode
did you install Outlook 2000?
--
Russ Valentine
[MVP-Outlook]
After installing Outlook 2000 the Windows XP Fax
Service
did not switch to using the Outlook Address Book in
place
of the Windows Address Book.


.



.

.

 

[Russ Valentine [MVP-Outlook]]

So is the Outlook Address Book Service included in this Profile and
configured correctly?
--
Russ Valentine
[MVP-Outlook]

1 Profile.
Fax Mail Transport
Exchange Transport
Exchange Remote Transport

-----Original Message-----
Odd. How many Outlook profiles do you have and what transports are in your
default Outlook profile?

--
Russ Valentine
[MVP-Outlook]

I have another machine which had Outlook 2000 & Windows
2000 Pro installed. After upgrading to XP Pro, XP Fax
began using the OAB in place of the WAB as it should.
The failing upgraded machine is still using the WAB. I
have added the Fax Mail TRansport, but I am not using
Outlook to fax. I am am faxing from a word document but
the only addresses offered are from the WAB and not the
OAB.
-----Original Message-----
I've never seen a scenario where Outlook 2000 was
installed _after_ Win XP
Fax, since Outlook 2000 is so much older than Win XP
Fax. I doubt this
integration was even tested before Win XP Fax was
released.
What is Win XP using instead? Did you add the Fax Mail
Transport to Outlook?
--
Russ Valentine
[MVP-Outlook]
Corporate/Workgroup
-----Original Message-----
Outlook 2000? You're pretty far out of date here. In
what mail support mode
did you install Outlook 2000?
--
Russ Valentine
[MVP-Outlook]
message
After installing Outlook 2000 the Windows XP Fax
Service
did not switch to using the Outlook Address Book in
place
of the Windows Address Book.


.



.

.

 

[Paul Offerle]

Yes, it is included. Not sure what to check for on
configuration though.

-----Original Message-----
So is the Outlook Address Book Service included in this Profile and
configured correctly?
--
Russ Valentine
[MVP-Outlook]

1 Profile.
Fax Mail Transport
Exchange Transport
Exchange Remote Transport

-----Original Message-----
Odd. How many Outlook profiles do you have and what transports are in your
default Outlook profile?

--
Russ Valentine
[MVP-Outlook]
I have another machine which had Outlook 2000 & Windows
2000 Pro installed. After upgrading to XP Pro, XP Fax
began using the OAB in place of the WAB as it should.
The failing upgraded machine is still using the WAB. I
have added the Fax Mail TRansport, but I am not using
Outlook to fax. I am am faxing from a word document but
the only addresses offered are from the WAB and not the
OAB.
-----Original Message-----
I've never seen a scenario where Outlook 2000 was
installed _after_ Win XP
Fax, since Outlook 2000 is so much older than Win XP
Fax. I doubt this
integration was even tested before Win XP Fax was
released.
What is Win XP using instead? Did you add the Fax Mail
Transport to Outlook?
--
Russ Valentine
[MVP-Outlook]
Corporate/Workgroup
-----Original Message-----
Outlook 2000? You're pretty far out of date

here.
In

what mail support mode
did you install Outlook 2000?
--
Russ Valentine
[MVP-Outlook]
message
After installing Outlook 2000 the Windows XP Fax
Service
did not switch to using the Outlook Address

Book
in

place
of the Windows Address Book.


.



.



.

.

 

[Russ Valentine [MVP-Outlook]]

Well let's reset it then. Remove it. Restart Outlook. Re-add it. Next, R
click on the Contact folder or folders you want the OAB to display, choose
"Properties", go to the Outlook Address Book tab and check the "Show this
folder as an E-mail address book" box. You may also need to go to Tools >
Options > Addressing Tab and choose to show your Contacts folder.
--
Russ Valentine
[MVP-Outlook]

Yes, it is included. Not sure what to check for on
configuration though.

-----Original Message-----
So is the Outlook Address Book Service included in this Profile and
configured correctly?
--
Russ Valentine
[MVP-Outlook]

1 Profile.
Fax Mail Transport
Exchange Transport
Exchange Remote Transport
-----Original Message-----
Odd. How many Outlook profiles do you have and what
transports are in your
default Outlook profile?

--
Russ Valentine
[MVP-Outlook]
I have another machine which had Outlook 2000 & Windows
2000 Pro installed. After upgrading to XP Pro, XP Fax
began using the OAB in place of the WAB as it should.
The failing upgraded machine is still using the WAB. I
have added the Fax Mail TRansport, but I am not using
Outlook to fax. I am am faxing from a word document but
the only addresses offered are from the WAB and not the
OAB.
-----Original Message-----
I've never seen a scenario where Outlook 2000 was
installed _after_ Win XP
Fax, since Outlook 2000 is so much older than Win XP
Fax. I doubt this
integration was even tested before Win XP Fax was
released.
What is Win XP using instead? Did you add the Fax Mail
Transport to Outlook?
--
Russ Valentine
[MVP-Outlook]
message
Corporate/Workgroup
-----Original Message-----
Outlook 2000? You're pretty far out of date here.
In
what mail support mode
did you install Outlook 2000?
--
Russ Valentine
[MVP-Outlook]
message
After installing Outlook 2000 the Windows XP Fax
Service
did not switch to using the Outlook Address Book
in
place
of the Windows Address Book.


.



.



.

.

 

[Paul Offerle]

Russ,

Thanks for all your help.
We opened a case with Microsoft and the problem was IE's
EMAIL program was set to Outlook Express instead of
Outlook. This was forcing XP Fax to use the WAB rather
than the OAB.

-----Original Message-----
Well let's reset it then. Remove it. Restart Outlook. Re- add it. Next, R
click on the Contact folder or folders you want the OAB to display, choose
"Properties", go to the Outlook Address Book tab and check the "Show this
folder as an E-mail address book" box. You may also need to go to Tools >
Options > Addressing Tab and choose to show your Contacts folder.
--
Russ Valentine
[MVP-Outlook]

Yes, it is included. Not sure what to check for on
configuration though.

-----Original Message-----
So is the Outlook Address Book Service included in

this
Profile and

configured correctly?
--
Russ Valentine
[MVP-Outlook]
1 Profile.
Fax Mail Transport
Exchange Transport
Exchange Remote Transport
-----Original Message-----
Odd. How many Outlook profiles do you have and what
transports are in your
default Outlook profile?

--
Russ Valentine
[MVP-Outlook]
I have another machine which had Outlook 2000 & Windows
2000 Pro installed. After upgrading to XP Pro, XP Fax
began using the OAB in place of the WAB as it should.
The failing upgraded machine is still using the WAB. I
have added the Fax Mail TRansport, but I am not using
Outlook to fax. I am am faxing from a word

document
but

the only addresses offered are from the WAB and

not
the

OAB.
-----Original Message-----
I've never seen a scenario where Outlook 2000 was
installed _after_ Win XP
Fax, since Outlook 2000 is so much older than

Win
XP

Fax. I doubt this
integration was even tested before Win XP Fax was
released.
What is Win XP using instead? Did you add the

Fax
Mail

Transport to Outlook?
--
Russ Valentine
[MVP-Outlook]
message
Corporate/Workgroup
-----Original Message-----
Outlook 2000? You're pretty far out of date here.
In
what mail support mode
did you install Outlook 2000?

wrote
in

message
[email protected]...
After installing Outlook 2000 the Windows

XP
Fax

Service
did not switch to using the Outlook Address Book
in
place
of the Windows Address Book.


.



.



.



.

.

 

[Russ Valentine [MVP-Outlook]]

Why of course. I never realized you'd installed Outlook but not configured
it to be used as your default.
--
Russ Valentine
[MVP-Outlook]

Russ,

Thanks for all your help.
We opened a case with Microsoft and the problem was IE's
EMAIL program was set to Outlook Express instead of
Outlook. This was forcing XP Fax to use the WAB rather
than the OAB.

-----Original Message-----
Well let's reset it then. Remove it. Restart Outlook. Re- add it. Next, R
click on the Contact folder or folders you want the OAB to display, choose
"Properties", go to the Outlook Address Book tab and check the "Show this
folder as an E-mail address book" box. You may also need to go to Tools >
Options > Addressing Tab and choose to show your Contacts folder.
--
Russ Valentine
[MVP-Outlook]

Yes, it is included. Not sure what to check for on
configuration though.
-----Original Message-----
So is the Outlook Address Book Service included in this
Profile and
configured correctly?
--
Russ Valentine
[MVP-Outlook]
1 Profile.
Fax Mail Transport
Exchange Transport
Exchange Remote Transport
-----Original Message-----
Odd. How many Outlook profiles do you have and what
transports are in your
default Outlook profile?

--
Russ Valentine
[MVP-Outlook]
message
I have another machine which had Outlook 2000 &
Windows
2000 Pro installed. After upgrading to XP Pro, XP
Fax
began using the OAB in place of the WAB as it
should.
The failing upgraded machine is still using the
WAB. I
have added the Fax Mail TRansport, but I am not
using
Outlook to fax. I am am faxing from a word document
but
the only addresses offered are from the WAB and not
the
OAB.
-----Original Message-----
I've never seen a scenario where Outlook 2000 was
installed _after_ Win XP
Fax, since Outlook 2000 is so much older than Win
XP
Fax. I doubt this
integration was even tested before Win XP Fax was
released.
What is Win XP using instead? Did you add the Fax
Mail
Transport to Outlook?
--
Russ Valentine
[MVP-Outlook]
message
Corporate/Workgroup
-----Original Message-----
Outlook 2000? You're pretty far out of date
here.
In
what mail support mode
did you install Outlook 2000?
--
Russ Valentine
[MVP-Outlook]
in
message
[email protected]...
After installing Outlook 2000 the Windows XP
Fax
Service
did not switch to using the Outlook Address
Book
in
place
of the Windows Address Book.


.



.



.



.

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