G
Guest
I have been successfully running Canon C3500 on PC with Service Pack 2
Recently, apparently after install of some SP2 updates, my PC is
"recognizing" the C3500 as "new hardware" and identifying it as a C5500. I
have had no success loading updated Canon XP drivers for either the C3500 or
C5500. If I install as C5500, XP seems satisfied, but I cannot print
(nothing happens when send test page). If I load as C3500, XP does not
recogize the hardware and wants to install a C5500. Any thoughts on which
SP2 update may have caused this problem. I could uninstall all SP2, then only
include non-offending updates?
Recently, apparently after install of some SP2 updates, my PC is
"recognizing" the C3500 as "new hardware" and identifying it as a C5500. I
have had no success loading updated Canon XP drivers for either the C3500 or
C5500. If I install as C5500, XP seems satisfied, but I cannot print
(nothing happens when send test page). If I load as C3500, XP does not
recogize the hardware and wants to install a C5500. Any thoughts on which
SP2 update may have caused this problem. I could uninstall all SP2, then only
include non-offending updates?