XP Crashes

[Guest]

Looking for anyone that can help with my XP crashing. Have not installed new
hardware or software in several months, however my system crashes and reboots
every half hour or so. Most of the time when I am surfing the web with IE,
one time when I printed, and once in outlook. I deletd all accounts except
the main one, before I did that I wouldn't get any blue screen, but now I do
with the following

STOP: 0x000000D1(0xE279980C,0x000000FF,0x00000000,0xFF9016DC)

can anyone help?
thank you

 

[Malke]

Looking for anyone that can help with my XP crashing. Have not
installed new hardware or software in several months, however my
system crashes and reboots
every half hour or so. Most of the time when I am surfing the web
with IE,
one time when I printed, and once in outlook. I deletd all accounts
except the main one, before I did that I wouldn't get any blue screen,
but now I do with the following

STOP: 0x000000D1(0xE279980C,0x000000FF,0x00000000,0xFF9016DC)

can anyone help?
thank you

Research your Stop Error here:
http://www.aumha.org/win5/kbestop.htm

Since you haven't changed any hardware or software, you might want to do
some general hardware troubleshooting:

1) Open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing). Obviously
you can't do this with a laptop, but you can hear if the fan is running
and feel if the laptop is getting too hot.

2) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously, you
have to get the program from a working machine. You will either
download the precompiled Windows binary to make a bootable floppy or
the .iso to make a bootable cd. If you want to use the latter, you'll
need to have third-party burning software on the machine where you
download the file - XP's built-in burning capability won't do the job.
In either case, boot with the media you made. The test will run
immediately. Let the test run for an hour or two - unless errors are
seen immediately. If you get any errors, replace the RAM.

3) Test the hard drive with a diagnostic utility from the mftr. Download
the file and make a bootable floppy or cd with it. Boot with the media
and do a thorough test. If the drive has physical errors, replace it.

4) The power supply may be going bad or be inadequate for the devices
you have in the system. The adequacy issue doesn't really apply to a
laptop, although of course the power supply can be faulty.

5) Test the motherboard with something like TuffTest from
www.tufftest.com. Sometimes this is useful, and sometimes it isn't.

Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke

 

[Guest]

Thank you for that response, I am not overly comfortable with performing all
of your suggestions personally, but will employ a more experienced person.
Does the code I put there mean anything to you? I am not knowledgeable on
those issues. thank you again for the input.

 

[AnonPoster]

Thank you for that response, I am not overly comfortable with performing all
of your suggestions personally, but will employ a more experienced person.
Does the code I put there mean anything to you? I am not knowledgeable on
those issues. thank you again for the input.

:

You might want to check for a corresponding event in the Event Viewer.
This problem is usually caused by bad power suppy, overheating, or bad
ram. If it's a series of different error messages, you would suspect
overheating and power supply first. If you have an Intel board, you can
download their Active Monitor at their website and have it running.