These are the best steps to find where the problem is....
bit long but this can fix many issues with Networking.
Considering that we are using xp computers on the network (2)
They are connected using a router ( OR MAY BE WITH HUB) but you can always
try in your case too...
Computer 1 - windows xp - ip 192.168.0.1 - file system ntfs - guest account
on -
file and printer sharing enabled -new admin
user called "test" with password "test"
Computer 2 - windows xp - ip 192.168.0.2 - file system ntfs - guest account
on -
file and printer sharing enabled -new admin
User called "test" with password "test"
Remove TCP/IP Version 6 and Client service for netware
It is best practice to trouble shoot in safe mode with networking
and perform the following steps in all computers
first try the following command that will clear all the cached entires
ipconfig /flushdns
arp -d
When try to access a remote computer, you may receive the following error
messages:
"....is not accessible. You may not have permission to use this network
resource".
"Access is denied"
"Network path was not found."
"System Error 5 has occurred"
"System Error 51 has occurred"
"System Error 53 has occurred"
"System error 70 " - Remote server is being paused or being restarted.
a. Have you enabled the sharing? Use net view IP and net share.
b. Do you have the permission issue? Net view displays - System error 5.
c. Do you have firewall issue? Net view will tell it - System error 53.
d. Do you have Computer Browser issue? Net view displays System error 51
Troubleshooting step by step:
step 1
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start -run-cmd *
*
*
In dos prompt type in the following command *
*
Net view \\ip address of the other computer *
*
*
*
you may get any one of the following message *
ask the customer to read the entire message *
*
"System Error 5 has occurred" - follow step 2 *
"System Error 53 has occurred" -follow step 3 *
"System Error 51 has occurred" -follow step 4 *
"System error 70 " - Remote server is being paused or being restarted.
follow step
number 6.0
*
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step 2
"....is not accessible. You may not have permission to use this network
resource".
"Access is denied"
Net view \\ip ="System Error 5 has occurred"
if it is windows home perform step 2.1 only then try to access
if it is windows xp professional try step 2.1 and restart and try to access
if you
still have the same issue follow step 2.2
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Step 2.1
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strat run regedit
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA
Making "RestrictAnonymous" and ,"restrict anonymous sam"values as 0 and
restart
verify the status of the issue,if you still get the same error number
"system error
5"
1. Downloaded Windows Server 2003 Resource Kit Tools
http://www.microsoft.com/downloads/details.aspx?familyid=9d467a69-57ff-4ae7-96ee-b18
c4790cffd&displaylang=en
The kit will install on WinXP or later. After installation,
2.click on: Start, All Programs, Windows Resource Kit Tools, Command Shell
Then
enter the following commands. (Attention: they are case sensitive.)
net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest
step 2.2
------
if it is xpp then u have to edit some values in gpedit.msc
Run gpedit.msc
Computer config-windows settings-security settings -local policies-user
rights
assignments
1. Access this computer from network
Make sure that the test user is included
Make sure that the everyone user is included
2. Deny access to this computer from network
Verify that the test user account is not included
Make sure that the everyone user is not included
Computer config-windows settings-local policies-security options
1 guest account status
Verify it is enabled
2network access -allow anonymous sid/name translation
Make sure it is enabled
3network access - do not allow anonymous enumeration of Sam accounts
Make sure it is disabled
4network access - do not allow anonymous enumeration of Sam accounts and
shares
Make sure it is disabled
5. Network access - let every one permission apply to anonymous users
Make sure it is enabled
6. Network access - sharing and security model for local accounts
Make it to classic - local users authenticate as them self
7.right click the specific folder or drive
properties - sharing tab
here you can see the share name and you can see the permissions tab
click on permissions tab select every one check the box full control click
apply ok
ok and restart the system
AFTER MAKING CHANFES IN GPEDIT
CLICK START RUN AND ENTER THE COMMAND GPUPDATE OR RESTART THE COMPUTER AND
VERIFY
verify the status of the issue,if you still get the same error number
"system error
5"
1. Downloaded Windows Server 2003 Resource Kit Tools
http://www.microsoft.com/downloads/details.aspx?familyid=9d467a69-57ff-4ae7-96ee-b18
c4790cffd&displaylang=en
The kit will install on WinXP or later. After installation,
2.click on: Start, All Programs, Windows Resource Kit Tools, Command Shell
Then
enter the following commands. (Attention: they are case sensitive.)
net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest
FYI -issue with user rights and permission
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step 3
Network path not found
Run \\com1 or \\192.168.0.1 - network path not found
Ping com 1 = net work path not found or request timed out
Net view \\ipaddress of the other computer = access denied "system error 53 "
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Reboot in safe mode with networking and try to access the network (
eliminating 3rd
party firewall )
Disable windows firewall and stop the security centre service ( if we have
sp2
)
right click LAN icon in network connections go to advanced tab and disable
the fire
wall if it is enabled (SP1)
suggest the customer to uninstall any fire wall or antivirus software
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Step 4
net view \\ip address of the other computer = "System error 51 has occurred"
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If you can net view IP while net view \\hostname gives you "System error 51
has
occurred" and "windows cannot find the *network path", you may have the
computer
browser issue. 1. Make sure the Computer Browser is running or stop and
verify
unable to open computer using \\computer name from other computer
try
ipconfig /flushdns
arp -d
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step 5
some times you can not access some specific folder from network
either you may get access denied or network path not found
however you can see that folder if you use \\computername in run or by using
net
view \\ ipaddress of the other computer
and let us assume that the folder is in c:
giving ( full ) permissions to every one
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right click local disk c: click properties and check what is the type of file
system
If the file system is ntfs follow step 5.2
if it is not ntfs follow step 5.4
step 5.2
right click local disk c: click properties
if you can not see security tab follow step 5.3
if you can see the securtiy tab follow the steps
right click local disk c: click properties - click security
click every one
check the box full control
click advanced - check the box - replace permission entries on all child
objects
with entries shown here that apply to child object
click apply ok- ok - ok and restart
step 5.3 ( if you can not see security tab) )
open my computer - tools - folder options - view - advanced settings- last
item -
enable simple file sharing - uncheck the box
now you can see the security tab or restart the system in safe mode with
networking - you can see the security tab
click security
click every one
check the box full control
click advanced - check the box - replace permission entries on all child
objects
with entries shown here that apply to child object
click apply ok- ok - ok and restart
5.4
right click the specific folder or drive
properties - sharing tab
here you can see the share name and you can see the permissions tab
click on permissions tab select every one check the box full control click
apply ok
ok and restart the system
308418
308419
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OTHER ISSUES
step 6.0
\\computername is not accessible. You might not have permissions to use this
network resource. Contact the administrator of this server to find out if
you have
access permission. a network path was not found
net view \\ip address gives "system error 70" -
hKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NetBT\Parameters. check
the
value of DhcpNodeType and change it to 4 or 8
check the active lan connection for any bridge
Some times when ever you are trying to access a shared resource it may ask
for a
password. Where the user name box is grayed out
if simple file sharing is disabled you may get this message - enable simple
file
sharing you may get rid of issue
or
To resolve this issue remove the password for the guest account in the target
computer
(Where the resource is shared)
You may try to change the value in regedit
Hkey_local_machine\system\current control set \control\lsa - force guest -
enable
by giving the value as 1 or disable by giving the value as 0
network performance is slow try
-------------------------------------------------------
1.add the other computer's ip address in the lmhost file
2. Modify the provider order such that "Microsoft Windows Network" is listed
first.
1. Right click "My Network Places", choose "Properties" 2.
Advanced...Advanced
Settings... 3. Provider Order 4. Select "Microsoft Windows Network" and move
it to
the top by clicking the move up arrow
3. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AFD\Parameters] and
set
the following key values to the values shown.
"TransmitWorker"=dword:00000010
"PriorityBoost"=dword:0000000a
4.1. Open up regedit.
2. Navigate to HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/Current
Version/Explorer/RemoteComputer/NameSpace.
3. Find a key named {D6277990-4C6A-11CF-8D87-00AA0060F5BF}.
4. Right click on it and delete it.
5. Restart
