XP & Adobe Reader

W

Willy

I've 2 PCs each with XP SP2 and Adobe Reader 8.1.1. On one PC (#1) if I
click a link that requires Adobe to read it, a window opens with Adobe and
the document. Won't do that in other PC (#2), I have to open Adobe Reader
1st then click link. Prior to Adobe Reader 8 upgrade on #2 PC, it would
open links like it does in the #1 PC.
Any suggestions?
 
M

MAP

Willy said:
I've 2 PCs each with XP SP2 and Adobe Reader 8.1.1. On one PC (#1)
if I click a link that requires Adobe to read it, a window opens with
Adobe and the document. Won't do that in other PC (#2), I have to
open Adobe Reader 1st then click link. Prior to Adobe Reader 8 upgrade on
#2 PC, it would open links like it does in the #1 PC.
Any suggestions?

In IE click on "tools">"manage add-ons" is the Adobe BHO enabled? if not
highlite it then select enable.
Good luck.
 
W

Willy

Don't see Adobe BHO, only "Enable or Disable Add-ons" (Nothing happens when
I click it) & "Find More Add-Ons".
 
M

MAP

Willy said:
Don't see Adobe BHO, only "Enable or Disable Add-ons" (Nothing
happens when I click it) & "Find More Add-Ons".

If you don't have the BHO that explains why it doesn't work, it's required
to open,reinstall Adobe Reader 8.1.1.
 
W

Willy

Mike, First what is a BHO (the #1 PC doesn't have the BHO either but it
works right)? Second, do I need to uninstall 8.1.1 before reinstalling it?
 
R

Richard in AZ

Willy said:
Mike, First what is a BHO (the #1 PC doesn't have the BHO either but it works right)? Second, do
I need to uninstall 8.1.1 before reinstalling it?

You don't have to do either.
Open Adobe Reader and go to "EDIT" and choose "Preferences"
Go down to "Internet" and uncheck the box "display pdf in browser".

Now any pdf file found in a web site will open an independent Adobe window.
 
W

Willy

Richard, I unchecked that box and tried to open a pdf on a web site and I
get a Window that says:
There is a problem with Adobe Acrobat/Reader. Please close and retry it
again.

I tried a few pdf links on different sites & got same error Window. I used
the same 8.1.1 download on both PCs.
FYI, I checked #1 PC & that box is checked and it opens any of the pdfs that
I tried on #2 PC.
 
S

smlunatick

Richard, I unchecked that box and tried to open a pdf on a web site and I
get a Window that says:
There is a problem with Adobe Acrobat/Reader.  Please close and retry it
again.

I tried a few pdf links on different sites & got same error Window.  I used
the same 8.1.1 download on both PCs.
FYI, I checked #1 PC & that box is checked and it opens any of the pdfs that
I tried on #2 PC.

BHO -- Browser Helper Object???

You should now un-install the Adobe Reader and Reboot. Then, download
and re-install the "latest" Reader veersion. Reader is still free and
you should try to remove / re-install it to fix this.
 
W

Willy

That did it but 1st had to uninstall 8.1.1, restart then reinstall, uncheck
the box you referenced, rebooted PC and it then worked.
--
Thanks, Bill
Post replies back to News Group
Richard, I unchecked that box and tried to open a pdf on a web site and I
get a Window that says:
There is a problem with Adobe Acrobat/Reader. Please close and retry it
again.

I tried a few pdf links on different sites & got same error Window. I used
the same 8.1.1 download on both PCs.
FYI, I checked #1 PC & that box is checked and it opens any of the pdfs
that
I tried on #2 PC.

BHO -- Browser Helper Object???

You should now un-install the Adobe Reader and Reboot. Then, download
and re-install the "latest" Reader veersion. Reader is still free and
you should try to remove / re-install it to fix this.
 
R

Richard in AZ

Glad to have your report back.

Willy said:
That did it but 1st had to uninstall 8.1.1, restart then reinstall, uncheck the box you
referenced, rebooted PC and it then worked.
--
Thanks, Bill
Post replies back to News Group


BHO -- Browser Helper Object???

You should now un-install the Adobe Reader and Reboot. Then, download
and re-install the "latest" Reader veersion. Reader is still free and
you should try to remove / re-install it to fix this.
 
W

Willy

Just an update, FYI, as I noted in earlier post that #1 PC had the box under
Preferences>Internet>Display PDF in Browser--box checked, and it was working
right so I checked that box in #2 PC and it's working fine to, so main thing
may be the proper uninstall of 8.1.1, restart PC, reinstall 8.1.1, then
restart and it will work with or without that box checked. So like you may
be, I'm puzzled but as long as it's working is main thing.
Thanks to all that posted with your recommendations. Still some what
puzzled why I'm not seeing that BHO that several of you posted with IE 6
Open, Click Tools, but not BHOs at all.
 

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